Resort Details
- Various BarsMoments- Main lobby bar
Preferred Club Bar (Hours : 7 p.m. – 11 p.m.)- For Preferred Club guests only
Preferred Club Pool Bar- Located at the Preferred Club Pool and for Preferred Club guests only
Preferred Club Swim-Up Bar- Located at the Preferred Club Pool and for Preferred Club guests only
Prelude- Pre-dinner drinks
SandBar- Beach Bar
Scores- Catch the game and a refreshing beverage at the sports bar
Splash- Main pool swim-up bar
Spotlight- Theater Bar
The Mix- Bar and Swim Up Bar located in the Jungle waterpark
The Reef- Main pool bar
Faire- American-style restaurant serving burgers, salads, nachos and more- Air-conditioned - Various RestaurantsBarefoot Grill- Delicious burgers and hot dogs served beachside
Bluewater Grill (Hours : 6 p.m. - 10:30 p.m.)- North American steak house- Air-conditioned- Casual Elegance dress code- Seating capacity – 119 people
Capers (Hours : 6 p.m. - 10:30 p.m.)- A menu serving a variety of à la carte Italian specialties- New Pizza oven- Air-conditioned- Casual Elegance dress code- Seating capacity – 128 people
Carnival International Café (Hours : 6 p.m. - 10:30 p.m.)- Main buffet restaurant featuring a variety of local and international cuisine- Outdoor restaurant- Casual; Casual Elegance for dinner- Seating capacity – 470 people
Cin Cin (Hours : 6 p.m. - 10:30 p.m.)- Mediterranean cuisine à la carte restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 103 people
Coco Café (Hours : 3 p.m. – 10 p.m.)- Enjoy delectable premium brand coffee drinks at this relaxing café
Mercure (Hours : 6 p.m. - 10:30 p.m.)- French brasserie-style restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 78 people
On a Roll Burger Bar- Burgers served for late night bites
Spice (Hours : 6 p.m. – 11 p.m.)- Asian cuisine featuring Teppanyaki tables and Chinese wok specialties in an elegant atmosphere- 4 Teppanyaki tables are restricted to guests age 12 and older (up to 12 people)- 1 large Teppanyaki table for 24 people- Air-conditioned- Casual Elegance dress code- Seating capacity - 111 people
Sundaez (Hours : 12 p.m. – 12 a.m.)- Ice cream parlor
Tamarindo (Hours : 6 p.m. - 10:30 p.m. )- Mexican-style à la carte restaurant- Air-conditioned- Casual Elegance dress code- Seating capacity – 124 people- Breakfast a la carte, Lunch a la carte only for Preferred Club Guests.- Dress code: Casual; Casual Elegance for dinner
- 24-hour front desk
- 24-hour room service
- Adjoining rooms
- All-inclusive meal plan
- Babysitting†
- Business center†
- Children programs†
- Complimentary wireless internet
- COVID test onsite
- Exercise gym
- 24-hour front desk
- 24-hour room service
- Adjoining rooms
- All-inclusive meal plan
- Babysitting†
- Business center†
- Children programs†
- Complimentary wireless internet
- COVID test onsite
- Exercise gym
- Laundry/Valet service†
- Poolside service
- Spa†
- Tennis court†
- Tour/sightseeing desk†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program †New Explorer’s Club
includes cooking contests, a playground, splash zone, and indoor zipline, Indoor game room with TV and video games, Kitchen for mini master chef activity, Nintendo & xbox.
- Dancing
- Fishing †
- Hot tub †
- Kayaking
- Non-Motorized Water Sports
- Outdoor pool6 Swimming Pools including and infinity pool, children's pool
The below features will be available starting December 23, 2019:
-Family Fun pool featuring four waterslides and a lazy river.
- Sailing
- Scuba diving †
- Snorkeling
- Spa †
- Sports court onsite †
- Teen programs †Two-story Core Zone Teen’s Club with indoor area and an exterior area featuring Rock-climbing wall, a basketball court. Plus, a pool table, stage with a DJ Cabin and a set of drums, dance Floor, a bar and pinball & guitar games Available April, 2020.
- Tennis court2 Tennis Courts
- VolleyballBeach Volleyball
- Water activities †The Below Features will be available starting December 23, 2019:
Four Water slides in new family pool including: One Kamikaze slide, 2 Black hole slides, open slide in a crescent moon shape.
Family section water slide features:
-Kamikaze slide (must be a minimum of 12 years old and 4.6 ft; max weight of 220 pounds)
-Black Cave Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
-Black Mamba Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
-Easy Ride Slide (must be a minimum of 9 years old, minimum height 4.6 feet)
- Golf †
- Helicopter/airplane sightseeing †
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12451 reviews
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Dec 11, 2025Great return trip!
We were return guests there and brought family with us this time. Like last time, we chose the preferred Private Pool, and once again our expectations were exceeded. Zorro was out butler, and was fantastic. Jency and Nellis took care of every need we had around the preferred adults pool (which we love, and didn't use any other pool other than the water park pool). I like that we had access to breathless if we wanted more of a party environment as well, but this vacation was perfectly relaxing and we will be back! Food is fantastic there, we didn't have a bad meal and no one got sick. We have never been to the same resort twice prior to this trip, but we will be back for a 3rd time!
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Dec 11, 2025
One on the best family resort
Really great resort for family vacation. Great room Food is good but not exceptionnal. Service is great. Special thanks to Yracien at the beach !
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Dec 10, 2025
Bartender Anthony in Lazy River Bar
Lazy river bartender Anthony was top notch! His personality flowed with the drinks making the lazy river experience the best ever!
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Dec 10, 2025Stupid Raffle
Dreams Onyx is beautiful. Very comparable to other Dreams/Secrets we've been to. Pool situation was great. Leonardo DiCaprio, the head entertainer guy was great. I loved his smile and that guy WORKS HARD!! Upon check in though, after traveling for many hours and tired, hungry, thirsty, exhausted - the guy who grabs you after you check in started talking about the big raffle the next morning at 8:30 and how we had to be there. Having been through this before, I just yes'd him to death and went about my day, knowing I was NOT going to attend the raffle. I know better that I will win that free week or I will win that $100 and they will ask for my license and credit card - leading to a timeshare sell or something else that I just didn't care about. We went to breakfast at 8:30 and when we checked in at the buffet, they took our room number and sat us. A few minutes later "the guy" from the raffle came to our table asking why we didn't attend the raffle. I said I was not feeling well and that I had a headache. He was PISSED and said we said we would go then sat there staring at us in silence for a few very long minutes. I finally had to ask him to leave by saying something along the lines of "you're not going to break me so if you don't want me mentioning you by name in a review, you need to leave us alone". A few days later, another guy tried getting me to the "raffle" and I had some words with him. They try to turn on the charm but I told him that he was not going to convince me and that it was best to leave me alone to let me enjoy my vacation, especially after one of his colleagues pissed me off a few days earlier. Nice enough resort but they need to take NO for an answer when the person who just wants to enjoy the vacation says NO.
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Dec 10, 2025
Great service, clean rooms, great hospitality
The service at the Dreams Onyx was great beaches beautiful. We had the best fun at the Lazy River where we can relax and enjoy the day, Our Bartender Anthony at the aquatic bar was amazing! He welcomed us each day and remembered us as well as the drinks we liked! All the bartenders were great but Anthony was hands down the best bartender there! Thank you Anthony for making our vacation amazing!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryThe renovation is underway to expand the Silk Convention Center, to include five new breakout rooms and updated décor throughout the facility, also to update sections of the lobby, including a new Xhale Club Lounge, lobby bathrooms, and a new travel distributor representative area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.
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