Cancun

Dreams Playa Mujeres Golf & Spa Resort


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All Inclusive    

2018 Exceptional Values
Extra Value: Unlimited Connectivity: Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*)
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

Experience Unlimited-Luxury® for the entire family at Dreams Playa Mujeres Golf & Spa Resort. Set aside the turquoise waters of the Caribbean Sea inside the exclusive gated community of Playa Mujeres, this all-suite property is located just ten minutes from Downtown Cancun and 35 minutes from the Cancun International Airport. Ideal for couples and couples with children, Dreams Playa Mujeres Golf & Spa Resort offers an unforgettable vacation experience.

Unwind on the gorgeous beach or take a dip in any of the three pools. Float along the lazy river (Preferred Club only) or grab a drink from the swim-up bar in the infinity pool. Daily activities include snorkeling, kayaking, and Pilates. The Explorers Club for Kids and the Core Zone Teens Club offer supervised entertainment for guests between the ages of 3 and 17, and golf lovers can receive special privileges to the Playa Mujeres Golf Course. A water park that features two water slides that are 328 feet long can even be enjoyed by guests of all ages (minimum height of 43; maximum weight of or 209 lbs)!

Enjoy unlimited access to seven a la carte restaurants, one buffet, a grill, and a gourmet cafe with an ice cream parlor. The popular Sand Bar offers tropical concoctions beneath the shade on the beach, and L'Etoile is an adults only restaurant featuring elegant French cuisine. Grab a late night bite at Tides or enjoy 24-hour room service. Top-shelf spirits are available at nine bars and lounges, including "Hideaway" located in the exclusive Preferred Club beach area and "The Sand Bar" near the beach.

Nightly entertainment includes beach parties, live musical performances, and more. Also, as a part of Unlimited-Luxury®, guests have the opportunity to enjoy dinner at nearby participating resorts with the Sip, Savor, and See Dining Experience. Each of the 502 spacious suites include private balcony or terrace with a whirlpool, a daily refreshed mini-bar, and a bathroom with rain shower. For the highest level of luxury, upgrade to the Preferred Club where you'll have access to a private lounge. Preferred Club guests also receive exclusive access to the lazy river.

Find more information about Dreams Resorts & Spas.
Learn more about Cancun.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.
HOTEL LOCATION
Dreams Playa Mujeres Golf & Spa Resort is a ten minute drive north of downtown Cancun and 35 minutes from the Cancun International Airport.
Address: Lote RTH-7-PM-II, Lte1, Mza1, Sm3
Playa Mujeres, Zona Continental Mun
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HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Meeting Rooms
Parking
Physician on Call
Shopping Mall Nearby (10 miles)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Two infinity pools, a children's pool, six whirlpools, a 2,400 ft lazy river, and a waterpark.
Golf: ON-SITE
Playa Mujeres Golf Course, designed by Greg Norman, located within the Playa Mujeres complex.
This 18-hole course features exceptional ocean and tropical views and is perfect for experienced golfers and those that would like to learn. Golf cart fee is mandatory.
Holes: 18
Green Fees: $
Cart Fee: $
Water Sports on Site
Snorkeling: Complimentary
Waterskiing: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Other Sports: A Temazcal experience and two Watsu Pool for underwater massages is available at a cost to guests.
Health Club / Spa
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
The all-suite Dreams Playa Mujeres Golf & Spa Resort is located in a private gated community, nestled between tropical vegetation and a white sand beach. The resort consists of five low rise buildings and 12 two bedroom villas. This property features 3 pools, 6 whirlpools, 2 kid's pools, beach, pool volleyball, yoga & fitness classes, beach football, a waterpark, 13 bars, lounges, ten restaurants & children mini water park. AMResorts® will now be welcoming small dogs. Beach: Secluded white sand beach aside the turquoise Caribbean sea. Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 502
Year Opened: 2016 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Dogs must be 22 pounds/10 kg or less.
ROOM TYPES
PREFERRED JRSUITE OCEAN VIEW
Guestroom includes one king bed or two queen beds, a living area with a sofa bed, and a private, furnished terrace with a Jacuzzi and ocean views. Room also features a minibar, a walk-in closet, and all Preferred Club amenities and services.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
FAMILY JUNIORSUITE GARDEN VIEW
Suite includes one king size beds while connecting with 2nd which offers 2 queen beds, rain shower, double vanities, water closet, a scale, phone, hair dryer, vanity mirror, bathrobes, slippers, 48" flat screen TV and USB connectors.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
PREFERRED JRSUITE OCEAN DOUBLE
Separate living room with sofa bed for two, full bathroom with shower, double vanity, private balcony with Jacuzzi®, located in the Preferred Club buildings.
2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
RUN OF THE HOUSE AI
Guestroom includes one king bed or two queen beds, a living area with a sofa bed, and a private terrace with a Jacuzzi and garden views. Room also features a walk-in closet, a rain shower, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
JUNIOR SUITE PARTIALOCEAN VIEW
Guestroom includes one king bed or two queen beds, a living area with a sofa bed, and a private terrace with a Jacuzzi and partial ocean views. Room also features a minibar, a rain shower, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
FLASH SALE ROH 3
Other Amenities -
JRSUITE PARTIAL OCEAN DOUBLE
Separate living room with sofa bed for two, full bathroom with shower, double vanity,private balcony with Jacuzzi®.
2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
FLASH SALE ROH 2
Other Amenities -
PREF JRS OCEANFRONT PRIV POOL
Guestroom includes one king bed or two queen beds, a living area with a sofa bed, and a private, furnished terrace with a Jacuzzi and an oceanfront pool and direct access to the beach. Preferred Club amenities and services included.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
FLASH SALE ROH 1
Other Amenities -
PREF MSTR STE OF PRIVATE POOL
Includes a bedroom with a king bed, a separate living area with a sofa, an expansive bathroom with a whirlpool tub, and a furnished, private terrace with direct access to the beach and its own private pool. Preferred Club amenities included.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
PREF JRSUITE OCF PRIVPOOL DBL
Located on the 1st floor. Separate living room with sofa bed for two, full bathroom with shower, double vanity, balcony with private pool and direct access to the beach.
2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
PREFCLUB FAMILYSUITE OCEAN
Family Suite includes a bedroom with a king bed, a separate living area with a sofa bed, an expansive bathroom with a whirlpool tub, and a private terrace with swim-out acces to a semi-private pool overlooking the ocean. Preferred Club amenities included.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEAN VIEW
One king or two queen size beds, Separate living area with a sofa bed, Furnished private terrace with Jacuzzi, Breathtaking ocean view.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
JUNIOR SUITE GARDEN VIEW
Guestroom includes one king bed or two queen beds, a living area with a sofa bed, and a private terrace with a Jacuzzi and garden views. Room also features a walk-in closet, a rain shower, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
PREFERRED 2BEDROOM VILLA
This one-story villa includes one bedroom with a king bed and one with two queen beds, a spacious bathroom with a rain shower, a separate living/dining area with a table for six and a sofa bed, and a private balcony with direct access to the lazy river.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
PREFERRED JRS OCEAN SWIMOUT
Guestroom includes one king bed or two queen beds, a living area with a sofa bed, and a private, furnished terrace with a Jacuzzi and access to a semi-private pool overlooking the ocean. Preferred Club amenities and services included.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
FAMILY JUNIORSUITE OCEAN VIEW
Family Suite includes a bedroom with a king bed, a separate living area with a sofa bed and dining table, an expansive bathroom with a whirlpool tub and rain shower, and a private terrace with a Jacuzzi and ocean views. Preferred Club amenities included.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
PREF MSTR STE SWIM OUT OV KING
Includes a bedroom with a king bed, a separate living area with a sofa bed, an expansive bathroom with a whirlpoo tub, and a furnished, private terrace with direct accessto a semi-private pool overlooking the ocean. Preferred Club amenities included.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
JUNIOR SUITE POOL VIEW
Guestroom includes one king bed or two queen beds, a living area with a sofa bed, and a private terrace with a Jacuzzi and pool views. Room also features a minibar, a rain shower, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
PREFERRED MASTERSUITE OCEAN VW
Located on the highest floors of the Preferred buildings, the Master Suite includes one king bed, a bathroom, walk-in closet, a separate living/dining area, and a private terrace with a Jacuzzi and ocean views.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
DEAL OF THE DAY NON REFUNDABLE
Guestroom includes a bedroom, a living area with a sofa bed, and a private terrace with a Jacuzzi and garden views. Room also features a rain shower and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Iron
Telephone
Television
Room Safe
DINING
Dreams Playa Mujeres Golf & Spa Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 10 Restaurants at Dreams Playa Mujeres Golf & Spa Resort:
Gaucho Grill - Unlimited Brazilian appetizers, salads, and meats carved table-side. Open for dinner only. Dress code - casual elegance.
Maris - Snacks, fresh fish, and seafood served near the main pool. Open for breakfast, lunch, and dinner. Breakfast for Preferred Club guests only. Dress code - casual elegance.
Mezes - Gourmet Mediterranean cuisine, in a Moroccan inspired ambiance, served a la carte. Open for dinner only. Dress code - casual elegance.
World Cafe - Buffet style restaurant specializing in local and international cuisine. Open for breakfast, lunch, and dinner. Indoor and outdoor seating available. Dress code - casual elegance.
Fusion - Pan-Asian restaurant specializing in Thai cuisine served a la carte. Open for dinner only. Dress code - casual elegance.
Tides - Poolside grill for for snacks, hamburgers and hot dogs served poolside. Also offers late night bites.
Tres Colores - Elegant restaurant serving traditional Mexican cuisine a la carte. Open for dinner only. Dress code - casual elegance.
Dolce - Premium coffee, deli snacks, and ice cream served in a casual and relax atmosphere. Open from 6:00am to 10:00pm. Dress code - casual elegance.
L'Etoile - Fine French cuisine served a la carte. Open for dinner only. Formal dress code. Adults only restaurant. Dress code - casual elegance.
That's a Wrap - Create your ideal wrap or salad by choosing from a variety of fresh, healthy options. Open for lunch and dinner only. Dress code - casual elegance.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Watersports onsite including: kayaks, water polo and snorkeling. Other activities include: beach and pool volleyball, yoga and fitness classes and beach football.
Nightly Activities & Entertainment:
Theme nights, beach parties, stage shows, live musical performances, cooking and cocktail classes, wine tastings, and more.
CHILDREN'S PROGRAMS
Explorer's Club for Kids features supervised activities such as arts & crafts, treasure hunts, big screen movies, and more. Core Zone for teens ages 13-17.
Applicable Ages: 3-17
Program Fees: Included

Children's Facilities
PlayGround
Game Room
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 4327reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Travel Agent Review
HalaA196,
Thu Oct 11 12:35:54 EDT 2018
Secrets Playa Mujeres Resort and beach ( as well as pools and grounds) are GORGEOUS and kept up very well. What keeps this from being the 5 star resort it claims to be is: Service: Lack of customer service (even preferred club & Unlimited Vacation club gold), restaurant service, room service, restocking service. Resort is understaffed & most of the staff is unhelpful or very slow. They always tell you “it's their pleasure" but no follow through. You have to DAILY call to get your snacks, coffee & drinks stocked. Food is very hit or miss. Buffets were good. Brazilian & Italian were not good. Japanese was mediocre but hibachi show was amazing. French restaurant at Dreams was really good. It really helped that the resorts share facilities making more options available. Cart service between buildings was great. Preferred club was spacious & had good drinks. Spa facility was great. When booking just keep in mind that is 3-4 star resort and you will not be disappointed. Secrets Maroma is definitely a 5 star resort.

No More Secrets for Us
Randy E, Milwaukee, WI
Thu Oct 11 09:50:30 EDT 2018
We liked the Secrets brand up until this trip. You really cheaped out! As a comparison within the last 5 years, we’ve stayed at Secrets The Vine twice, Zoetry Villa Rolandi twice, Zoetry Paraiso and Le Blanc once. I understand judging food is very subjective, however, it was clear they downgraded the food quality here at Secrets PM. Just a couple of examples… Lunch at the pool didn’t really exist – you could go to the grill and sit and eat or order from your pool server but either way, it would take over an hour plus no salads, seafood or anything healthy – just burgers, dogs, quesadillas and fried food. The preferred lounge was nice the first couple of days until we grew tired of the same stale pastries and bad sushi rolls day after day. Plus the bar was more of a service bar and it seemed like you were bothering the bartenders when ordering a drink. If you want a treat go over to the Dreams preferred lounge – it has a large bar with eager bartenders trying to outdo each other. We also had a great experience at Dreams eating at the Brazilian Steak place and the seafood restaurant. Back at Secrets, the only dinner restaurant we liked was the Hibachi and Mexican – The French was the worst service and food was inedible. Some positives were the workout room, well-kept beautiful green footprint, clean spacious rooms (although no need for two bathtubs) and you really could get a good cocktail at any bar however you need to ask for your brand (Kettle One). I hope this helps – We are moving on!

Not a 5 star resort - rating is poor based on 5 star property
ALBTOWER99, Poole, United Kingdom
Thu Oct 11 02:41:27 EDT 2018
Having been to many all inclusive resorts I would say this is more of a 4 star resort. Having read reviews before travelling I did see mixed reviews, but sometimes think people are too critical, however, I now understand and agree with the views. The people/staff make this resort but the food, entertainment and facilities are lacking compared to other places I have stayed. Food - not what you expect from a 5 star resort, but acceptable for a 4 star resort. Room service is always cold except tea and coffee! Drink - preferred club is good for branded spirits and variety. In main bars and restaurants despite asking for a brand this is not provided. The cocktails are not good, very synthetic and far too sweet. Facilities - we found it strange that there is no main lobby bar, I guess this is to ensure there are not lots of people in one area? Entertainment staff - the pool side entertainment is good to see, however, a bit repetitive if you are there for over a week. Lack of shows, however, the fire show was good. On a wet day, we found the entrainment and facilities really lacking. Overall, I would say if you are happy with a 3.5/4 star resort then go, however, there are much better 5 star resorts at the same cost out there - shop around before booking

Customer Service Non-Existent From Preferred Club
Dan F,
Wed Oct 10 16:22:09 EDT 2018
From the moment we walked into the preferred club, we were extremely disappointed. Room not ready with no sense of urgency. When asked about a room upgrade (we are UVC Plat members) the supervisor turned up her nose and said no, because of capacity. Later to find out the hotel was only 75% full. Food - very average at best, preferred club breakfast was awful service also. We ended up having room service for breakfast the rest of the time. Market Cafe poor quality. Oceana not even open. Himitsu was good. French ok. Didn't try Italian because of others' reviews.Property - nice, beach nice.Overall, I can not advise anyone to go to this property, when there are much better alternatives - Secrets Vine, Silversands, Akumal, Maroma just to name a few.

Room for improvement
Dawn L,
Wed Oct 10 14:39:50 EDT 2018
The property was very nice but way understaffed. The grounds were well kept and beautiful. Much of the staff at Secrets were doing the minimum; however, there were a few exceptions. Johanna at the pool, Sophia on the Entertainment Staff and Emmanuel in the Preferred Club were wonderful as they interacted with the clients, were very attentive and friendly. The food at both the restaurants and room service was adequate, but not great. However, the Hibachi restaurant staff put on a great show, but the food was just ok. The service at El Patio was dreadfully slow but the air conditioning was great. I attribute the slow service to under staffing as there was a private party going on at the pool at the same time. Our best experience with restaurants was at the adjacent Dreams resort. The Mediterranean restaurant was fabulous. The food, the service and the atmosphere, so much so that we went two nights of our seven night stay. Eduardo made both experiences very special. On Sunday, we Americans like to watch American Football. The only place available was the Desires dance club. First come, first served for the 5 available TV's. We arrived early to get a spot and found there was no staff to wait on us either at the bar or table. They put two tubs on the bar with beer and ice, told us to serve ourselves and then left. There were probably 30 people in there watching various games and no air conditioning during the day. Later during the game some staff came in and helped, but they started moving all of the games around on the TVs making the final parts of the game almost impossible to watch. At night, Desires dance club was an inferno and I don't mean because of the music...the AC just couldn't keep up. The night bartender at Desires was amazing...didn't get his name, but he accommodated our group with a special shot drink...many, many times.. My husband was in a wheel chair during our visit and the ramps to various restaurants and activities were not anything like what we in the US are used to...they seemed to be afterthoughts. The staff at the dolphin experience was very accommodating with his wheel chair as was the staff at the catamaran excursion. But there was no ramp or walk way from the dolphin experience to the catamaran. It's a good thing my husband was somewhat mobile and able to walk the distances between wheelchair accessible areas. We had a leak in our room and had to change rooms. There's more but we've reached our character limit.



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