Cancun

Azul Beach Resort Riviera Maya, by Karisma


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All Inclusive    

Kids Concierge Exclusive: These features provide our young guests with the ultimate VIP Kids Experience which is one of the many reasons why you will Love Azul Beach Resorts!

Kids will enjoy the following with Apple Vacations: Special Recognition at check-in with a welcome drink, in-room amenity such as cookies etc., Karisma Kids Campnight in-room (camping kit, book, lamp, stuffed toy, and milk and cookies), in-room movie night with popcorn, juices and chocolate milk, in-room game night with popcarn, snacks, juices, and chocolate milk, face painting (at the kids' club during designated times), and a cooking class (at the kids' club during designated times).

The Kids Concierge is an Apple Exclusive! Booking and travel is valid thru December 31, 2018. Please visit the kids club or the concierge on arrival to arrange your exclusive amenities.

Azul Beach Resort Riviera Maya, by Karisma is a family-friendly, all-inclusive boutique-style property located on a gorgeous beach in Riviera Cancun, approximately 20 minutes from Cancun International Airport. This is an ideal Mexico vacation experience for couples and families looking for the perfect vacation with personalized service and exquisite details.

Azul Resorts feature the Gourmet Inclusive concept, designed to elevate all-inclusive vacations to quality levels comparable to traditional luxury hotels. Epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There's an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge. Enjoy amazing cuisine and unlimited drinks at five themed restaurants and four bars including a swim-up bar.

Azul Beach Resort Riviera Maya, by Karisma specially caters to families with young children with loaner baby equipment, kids' club and parent support. The Azulitos Play House has equipment and special programs created for children from four to 12 years old. There is a play space designed by Fisher-Price with all the latest educational toys to enhance early childhood development.
HOTEL LOCATION
Azul Beach is located in the beautiful "Bahia Petempich" in the Mayan Riviera, Mexico. Just 20 minutes south of Cancun Airport, 25 minutes south of downtown Cancun and 35 minutes north of Playa del Carmen.
Address: Carretera Cancn - Puerto Morelos,
Baha Petempich, Cancn
QR

MX
Local Phone: 011-52-998-87-28
Fax: 52-998-872-8080
Website Address: www.karismahotels.com
HOTEL FACILITIES
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 3     
Three full-service pools.
Golf: NEARBY
Playacar Golf Club, 40 minutes away.
Holes: 0
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Health Club / Spa
Aerobics: Complimentary
Nautilus Equipment: Additional Charge
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
The 98 rooms at Azul Beach were designed in a stylish contemporary decor and are available in superior deluxe oceanfront and Azul suite category and have all features to satisfy the discerning traveler. Azul Beach Resor features four restaurants, three bars, room service, children's activity center, and spa services on the beach. Shuttle transportation to Cancun and Playa del Carmen. Beach: Enjoy a delicious picnic prepared by your beach butler on a Spectacular stretch of white sand beach overlooking the crystalline turqoise waters of the Mexican Caribbean. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 98
Year Opened: 0 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Smoking rooms available upon request.
ROOM TYPES
HONEYMOON SUITE
Large suite designed in a contemporary Caribbean style with dark wood decoration, separate living area.
1 King Bed Other Amenities -
Air Conditioning
Shower
Kitchen
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JACUZZI JUNIOR SUITE
DVD PLAYER
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JACUZZI SWIM UP JUNIOR SUITE
DVD PLAYER, SWIM UP
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
FAMILY SUITE
Oversized suite specially designed for families with a private king size bed area andseparate living area with a sofa bed.
1 King Bed Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE ROOM
Balcony or veranda with either garden or ocean views, Satellite flat screen TV, Shower, Hair dryer, Safe, Daily stocked Mini bar, Coffee maker, DVD player
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
FAMILY SWIM UP SUITE
Oversized suite specially designed for families with a private king size bed area andseparate living area with a sofa bed. The suite has direct pool access from the terrace.
1 King Bed Other Amenities -
Air Conditioning
Shower
Kitchen
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Room Service (restrictions may apply)
DINING
Azul Beach Resort Riviera Maya, by Karisma features 1 meal plan options:
All Meals, Drinks & Tips
There are 4 Restaurants at Azul Beach Resort Riviera Maya, by Karisma:
Tainan Restaurant - A la carte dinner (6:00 pm to 9:30 pm). The food of Tainan restaurant not only brings unlimited experience but also offers opportunities to satisfy the palate with spectacular Asian-inspired cuisine served in generous portions.
Chil Restaurant - A la carte lunch (11:00 am to 4:00 pm) and dinner (6:00 pm to 9:30 pm). The Mexican-Caribbean style of the restaurant with the view of the Caribbean Sea allows you to relax like the name of the restaurant and enjoy the taste of Mexico.
Blue Terrace - Serves a la carte dinner (6:00 pm to 9:30 pm). A wide selection of ocean fresh seafood and tender cuts of meat among other mouthwatering creations are served hot off the grill each evening on this thatched roof terrace.
Blue Restaurant - Serving breakfast, lunch and dinner, a la carte breakfast, family-style lunches, unlimited dining with several complete menus, including chef's choice and daily international theme menu. Breakfast 7-10:30 am, Lunch 12:30-3pm, Dinner 6-9:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Spanish Lessons, Yoga Lesson, Dance Lessons, Cooking Lessons, Tequila Tasting Class, and beach parties.
Nightly Activities & Entertainment:
Shows, Live Music. Concierge and vacation planner services.
CHILDREN'S PROGRAMS
Children's activity center open from 9:00 am to 5:00 pm.
Applicable Ages: 4 to 12 years old.

Babysitting Fee: $
Babies and childrens essentials such as: strollers, cribs, milk heaters, bottle sterilizers, stepping stools, baby bath robe & bath, beach games, coloring books, & refrigerators for milk & medicine.

TripAdvisor Web Reviews
Based on 4019reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Overall Good Vacation
SHANNON H.
May 25 2011
Rooms: New junior suite was beautiful, and clean. You could not ask for a better room. They did a great job on decor. Only issue I had with inside the room was the airconditioner location, which blows directly on you when you are laying in the bed so we had to turn it off at night. We made numerous adjustments, but it never seemed to shut off. Resort: The whole resort was very clean. People were cleaning from sun up to sun down. Never did I see anything dirty -except maybe a child seat that wasn't cleaned from a few stains from the night before. Fact that the resort is small is a plus, and really adds to the vacation experience. Sure it helped that it was low season. Food was good. Tainan and Chili were the best. Service at Chili was pleasant - one of the waiters even made a bed out of two chairs for my son when he fell asleep at dinner so we could finish ours. That really meant a lot to me because I was able to enjoy my meal. Tainan's staff, except for Paulino, was dry for lack of a better word. Blue is good for breakfast buffet, but I was not a fan of lunch or dinner there - mediocre at best. Service at the restaurants seemed a little slow at times, which we found odd because it was not busy. This is something we would not have noticed if Luca had not been with us. We are use to slow service in Italy, so really not a factor. Timing of lunch: This was a problem for us. Lunch did not start until 12:30 p.m., which is 1:30 our time. By the time we could get lunch my son was so sleepy that most days he did not eat. We tried to find something at the snack bar for him, but really there was nothing he could eat. Activities: There were enough to be involved with, but concierge should have provided a schedule at check-in, instead I had to ask about it. Jorge and Javier were great - wonderful personalities, and made activities really fun. Beach Butlers: The first day we hardly saw anyone, but it was Sunday. Later, we started seeing people more often, especially once we had a beach bed. Basically, there is one lady who comes around for everyone on the beach and at the pools. Baby Supplies: I asked for the baby monitor, which we never received. However, I am sure if I had asked a second time it would have been delivered right away. We had problems with the safe malfunctioning and they arrived within 10 minutes of our call. Stay away from concierge lady that tries to sell you their timeshare version ie. loyalty prog.
Customer Rating: 

TripAdvisor Traveller Reviews
My holiday review
lukehardcastle, London, United Kingdom
Tue Jul 17 18:19:02 EDT 2018
I’ve been here for a few days now and have to say it’s been a very enjoyable experience , the staff are phenomenal and really attentive, the food is lovely and the waiters and waitresses in the restaurants are brilliant, our most recent visit was to the Latin American restaurant in which the service and food was brilliant, Gonzalo Dela Cruz was our waiter and was fantastic and Francis also our waitress and was very friendly and attentive also. So far, my experience at the Azul gives Beach Resort has been very positive and enjoyable.

Wrong place
JaimeWilhelm, Puerto Varas, Chile
Mon Jul 16 20:00:17 EDT 2018
Even tough all effort made by the personnel the lack of proper training is evident. Rooms not prepared and dirty balconies as you can see in the photo, delivering products to the wrong room, waiters that do not know the menu and call milk as “cow juice”, problems with air conditioning, alarms that sound in the halls. And if you are going to Cancun because of the beach select another option as they have severe problems with algae as you can see in the photo. Check before going. We stayed near Playa del Carmen afterwards the beach was pristine

great
Jeff D, west babylon, United States
Mon Jul 16 11:59:39 EDT 2018
everything wonderful ,wedding ,the people ,the food and drinks and room.the trip there was fun and checking in was great ,you pick pillow size ,smell in your room.the dinning was great food .my daughter had a great wedding there the photographer was the best.

Relaxing and friendly vacation spot
lalas779, Nacogdoches, Texas
Mon Jul 16 06:26:12 EDT 2018
The staff makes the trip so much more enjoyable. The restaurants and food are fantastic!!! The spa is so very nice as well as the gym. Love the newly added palapas on the beach. We feel very special there. It was our 11th year to come th Azul.

Fabulous
gemaurin,
Mon Jul 16 05:17:35 EDT 2018
This trip was for my nephew's destination wedding... everything was exceptional. I loved every minute of it. Hard working, friendly and diligent staff. Beautiful grounds. Wonderful food. Sort of like living in a dream.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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