Cancun

Azul Beach Resort Riviera Maya, by Karisma


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All Inclusive    

Kids Concierge Exclusive: These features provide our young guests with the ultimate VIP Kids Experience which is one of the many reasons why you will Love Azul Beach Resorts!

Kids will enjoy the following with Apple Vacations: Special Recognition at check-in with a welcome drink, in-room amenity such as cookies etc., Karisma Kids Campnight in-room (camping kit, book, lamp, stuffed toy, and milk and cookies), in-room movie night with popcorn, juices and chocolate milk, in-room game night with popcarn, snacks, juices, and chocolate milk, face painting (at the kids' club during designated times), and a cooking class (at the kids' club during designated times).

The Kids Concierge is an Apple Exclusive! Booking and travel is valid thru December 31, 2018. Please visit the kids club or the concierge on arrival to arrange your exclusive amenities.

Azul Beach Resort Riviera Maya, by Karisma is a family-friendly, all-inclusive boutique-style property located on a gorgeous beach in Riviera Cancun, approximately 20 minutes from Cancun International Airport. This is an ideal Mexico vacation experience for couples and families looking for the perfect vacation with personalized service and exquisite details.

Azul Resorts feature the Gourmet Inclusive® concept, designed to elevate all-inclusive vacations to quality levels comparable to traditional luxury hotels. Epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There's an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge. Enjoy amazing cuisine and unlimited drinks at five themed restaurants and four bars including a swim-up bar.

Azul Beach Resort Riviera Maya, by Karisma specially caters to families with young children with loaner baby equipment, kids' club and parent support. The Azulitos Play House has equipment and special programs created for children from four to 12 years old. There is a play space designed by Fisher-Price® with all the latest educational toys to enhance early childhood development.
HOTEL LOCATION
Azul Beach is located in the beautiful "Bahia Petempich" in the Mayan Riviera, Mexico. Just 20 minutes south of Cancun Airport, 25 minutes south of downtown Cancun and 35 minutes north of Playa del Carmen.
Address: Carretera Cancún - Puerto Morelos,
Bahía Petempich, Cancún
QR

MX
Local Phone: 011-52-998-87-28
Fax: 52-998-872-8080
Website Address: www.karismahotels.com
HOTEL FACILITIES
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 3     
Three full-service pools.
Golf: NEARBY
Playacar Golf Club, 40 minutes away.
Holes: 0
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Health Club / Spa
Aerobics: Complimentary
Nautilus Equipment: Additional Charge
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
The 98 rooms at Azul Beach were designed in a stylish contemporary decor and are available in superior deluxe oceanfront and Azul suite category and have all features to satisfy the discerning traveler. Azul Beach Resor features four restaurants, three bars, room service, children's activity center, and spa services on the beach. Shuttle transportation to Cancun and Playa del Carmen. Beach: Enjoy a delicious picnic prepared by your beach butler on a Spectacular stretch of white sand beach overlooking the crystalline turqoise waters of the Mexican Caribbean. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 98
Year Opened: 0 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Smoking rooms available upon request.
ROOM TYPES
HONEYMOON SUITE
Large suite designed in a contemporary Caribbean style with dark wood decoration, separate living area.
1 King Bed Other Amenities -
Air Conditioning
Shower
Kitchen
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JACUZZI JUNIOR SUITE
DVD PLAYER
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JACUZZI SWIM UP JUNIOR SUITE
DVD PLAYER, SWIM UP
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
FAMILY SUITE
Oversized suite specially designed for families with a private king size bed area andseparate living area with a sofa bed.
1 King Bed Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE ROOM
Balcony or veranda with either garden or ocean views, Satellite flat screen TV, Shower, Hair dryer, Safe, Daily stocked Mini bar, Coffee maker, DVD player
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
FAMILY SWIM UP SUITE
Oversized suite specially designed for families with a private king size bed area andseparate living area with a sofa bed. The suite has direct pool access from the terrace.
1 King Bed Other Amenities -
Air Conditioning
Shower
Kitchen
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Room Service (restrictions may apply)
DINING
Azul Beach Resort Riviera Maya, by Karisma features 1 meal plan options:
All Meals, Drinks & Tips
There are 4 Restaurants at Azul Beach Resort Riviera Maya, by Karisma:
Tainan Restaurant - A la carte dinner (6:00 pm to 9:30 pm). The food of Tainan restaurant not only brings unlimited experience but also offers opportunities to satisfy the palate with spectacular Asian-inspired cuisine served in generous portions.
Chil Restaurant - A la carte lunch (11:00 am to 4:00 pm) and dinner (6:00 pm to 9:30 pm). The Mexican-Caribbean style of the restaurant with the view of the Caribbean Sea allows you to relax like the name of the restaurant and enjoy the taste of Mexico.
Blue Terrace - Serves a la carte dinner (6:00 pm to 9:30 pm). A wide selection of ocean fresh seafood and tender cuts of meat among other mouthwatering creations are served hot off the grill each evening on this thatched roof terrace.
Blue Restaurant - Serving breakfast, lunch and dinner, a la carte breakfast, family-style lunches, unlimited dining with several complete menus, including chef's choice and daily international theme menu. Breakfast 7-10:30 am, Lunch 12:30-3pm, Dinner 6-9:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Spanish Lessons, Yoga Lesson, Dance Lessons, Cooking Lessons, Tequila Tasting Class, and beach parties.
Nightly Activities & Entertainment:
Shows, Live Music. Concierge and vacation planner services.
CHILDREN'S PROGRAMS
Children's activity center open from 9:00 am to 5:00 pm.
Applicable Ages: 4 to 12 years old.

Babysitting Fee: $
Babies and childrens essentials such as: strollers, cribs, milk heaters, bottle sterilizers, stepping stools, baby bath robe & bath, beach games, coloring books, & refrigerators for milk & medicine.

TripAdvisor Web Reviews
Based on 3826reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Overall Good Vacation
SHANNON H.
May 25 2011
Rooms: New junior suite was beautiful, and clean. You could not ask for a better room. They did a great job on decor. Only issue I had with inside the room was the airconditioner location, which blows directly on you when you are laying in the bed so we had to turn it off at night. We made numerous adjustments, but it never seemed to shut off. Resort: The whole resort was very clean. People were cleaning from sun up to sun down. Never did I see anything dirty -except maybe a child seat that wasn't cleaned from a few stains from the night before. Fact that the resort is small is a plus, and really adds to the vacation experience. Sure it helped that it was low season. Food was good. Tainan and Chili were the best. Service at Chili was pleasant - one of the waiters even made a bed out of two chairs for my son when he fell asleep at dinner so we could finish ours. That really meant a lot to me because I was able to enjoy my meal. Tainan's staff, except for Paulino, was dry for lack of a better word. Blue is good for breakfast buffet, but I was not a fan of lunch or dinner there - mediocre at best. Service at the restaurants seemed a little slow at times, which we found odd because it was not busy. This is something we would not have noticed if Luca had not been with us. We are use to slow service in Italy, so really not a factor. Timing of lunch: This was a problem for us. Lunch did not start until 12:30 p.m., which is 1:30 our time. By the time we could get lunch my son was so sleepy that most days he did not eat. We tried to find something at the snack bar for him, but really there was nothing he could eat. Activities: There were enough to be involved with, but concierge should have provided a schedule at check-in, instead I had to ask about it. Jorge and Javier were great - wonderful personalities, and made activities really fun. Beach Butlers: The first day we hardly saw anyone, but it was Sunday. Later, we started seeing people more often, especially once we had a beach bed. Basically, there is one lady who comes around for everyone on the beach and at the pools. Baby Supplies: I asked for the baby monitor, which we never received. However, I am sure if I had asked a second time it would have been delivered right away. We had problems with the safe malfunctioning and they arrived within 10 minutes of our call. Stay away from concierge lady that tries to sell you their timeshare version ie. loyalty prog.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Smaller resort with tons to offer
tteeples55, Plain City, Utah
Tue Apr 24 21:22:13 EDT 2018
We just got back from a wonderful 5 day getaway to this beautiful resort. Right away we were impressed and felt very safe. The resort is not to far from the airport and has beautiful views. There were a number of things that kept this from being a 5 Star review but also a number of things that kept it a 4. The food at the Latin and Asian restaurant were not very good, but the Italian was amazing! The lunch spot chill was awesome and a spectacular setting right on the water! The wait staff was pretty good for the most part, but we always felt obligated to leave a tip for good service although it’s gratuities included. The second low point is the cleanliness and upkeep on the pools... my wife is very particular about pools that’s why we opted for a swim up suite, but the pool was always dirty and she never got in the pool once. I felt a little cheated for the extra cost of the swim up. Jessica made all the difference in the world to our trip she is absolutely amazing, and went above and beyond! The spa staff were all so great and we enjoyed treatment most days there.

Perfect holiday, perfect weather, perfect hotel.
Cinoctober2010, Kent, UK
Tue Apr 24 11:00:31 EDT 2018
My husband and I have just returned from a fabulous holiday at the Azul beach, Mexico and have to say what a truly wonderful hotel. This hotel is an absolute gem and from what we saw of the other hotels along this stretch of coastline, by far the prettiest but please note that we do not like large concrete hotels. We like a cosy, friendly, relaxing and landscaped hotel with flowers and plants. So to the detail! Rooms - We had a swim-up room which was lovely but to be honest the pools and beach were so nice we rarely used it. We had a huge bed, with a selection of the most comfortable pillows ever (and I am fussy with pillows), free mini bar, free room service, ample tea and coffee and lovely toiletries. A huge free standing jacuzzi bath, bath robes and slippers and a separate bathroom and shower. Two flat screen tv's, one for watching in the bath! In fact everything you could possibly want. Pools - there are several pools, none of them huge which is nice, a children's pool, ample sun loungers with cushions (a must for me), two pools have swim up bars. We never had any trouble getting a lounger at any time of day so no having to get up early to claim them!! Serving staff around the pool and on the beach were very attentive and constantly served drinks direct to our sun beds. Beach - the beach has cabanas (which are really comfortable giving much needed shade at lunchtime) which can be booked the day before (no charge) as well as sun loungers and umbrellas. No need to bring towels from home as there are fresh towell boxes everywhere so that you can help yourself during the day. Restaurants - we tried all the restaurants and enjoyed every single one. The food is divine with wonderful appetisers. I think the Tainan is our favourite with a mix of sushi and Asian dishes. Hard to pick though as all of them were good. We had breakfast in Blue and all the staff were the nicest we have ever had the pleasure to meet. I feel bad mentioning just a few as everyone was nice but Noel and Antonia served us the most (because we had a favourite table overlooking the beach!) so they get the 'shout-out'. Trips - we booked the snorkelling trip from the hotel pier with the hotel direct (in reception) and were not disappointed. The reef here is the second largest in the world and was amazing. Definitely worth going on, plus no long coach journey and a whole day away from your hotel. The boat provided snorkelling equipment, a guide around the reef and water. Children - we travelled as a middle aged couple however for those of you considering coming here with small children the entertainment with a Nickelodeon theme is wonderful. The children always appeared happy and well looked after in the children's club. Dora, Boots and TNMT magically appeared around the hotel and the best ever game was the 'slime' game. Messy but great fun. The children loved it. Aside from everything I have said what makes this hotel extra special are the staff. Every, and I mean every member of staff says hello and wants to make your holiday extra special. There are so many people we want to thank but there are just too many to name however we have to say a very special personal thanks to Angel - head butler, Thania - personal concierge and Joan - beach manager for making it extra, extra special. My husband and I have travelled all over the world and have to say that this is one of the very best we have stayed in. You will not be disappointed if you come here.

Great stay!
DawnMaj088, Downingtown, Pennsylvania
Tue Apr 24 05:43:01 EDT 2018
Thnak you to the amazing staff for taking great care of us with excellent service- Armando V. was very friendly! Leo, Audi, Adrian, Joan, & Perla. Gregorio at the bar & Lina at Starbucks so very friendly! Alexander was helpful. All of the staff was so friendly. Made out trip relaxing! Beautiful hotel & stay!

Just what we needed
Ingo A,
Mon Apr 23 15:46:28 EDT 2018
Normally we are not the type of family that goes to an all inclusive resort, but with our hectic year, we wanted a vacation with nothing to think about. This delivered what we want plus some. Everything from the service to the food was spectacular. I have read some reviews saying the service in some restaurants was a bit slow at times but really this was okay, it gave us time to talk as a family. We were not on a schedule, and the food was top notch, whether it was from the buffet or menu. I found that the staff seemed to genuinely like serving us and looked for us every time we came by. The called us by name as week did as well. There were plenty of activities for adults and kids through to 9/10 at night. We felt very safe for our child to walk everywhere even by herself. We had one of our most relaxing vacations here. And a week to 10 days is just the right amount of time. Any more and we might have become bored. If I was to make one negative comment, it would be that our room had a king bed and a cot at the foot of it for our 10 year old. It made for a very tight room to get showered and changed. We were a bit upset for the first couple days but after we were hardly there it wasn’t a major sticking point. If you are looking for a vacation where you don’t want to think about anything, this is a very relaxing.

BEST VACATION EVER!!!!!
Talia V,
Mon Apr 23 10:48:15 EDT 2018
I love this place! They made me feel like home. The beach guys are hilarious! Armando, Adrian, Perla, and Joan! They always had a bed ready for us every morning, and called us by our first name. I've never gone to a place before and felt like home. The nickelodeon crew was so friendly as well, Audi and Leo! They are so energetic and always smiling. Valeria taught me how to paint coconuts on the beach! I can't wait to be able to do this at home. I would come back here a hundred times over again just because of the people and how welcoming they are. This place is great for everyone.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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