Resort Details
- Various Bars and LoungesSip & Dipo Wet & Dry baro Refreshing drinks by the main pool, with ocean view.
Sea Breezeo Located at the main lobby, close to the restaurants and meeting rooms, the perfect place to chill and relax atwelcome.
Starstrucko Refreshing drinks by the theatre.
Sharky’so Bar located at the Water Slides Area.
Barracuda Baro Bar located at the Beach
The Sun Club Beach Baro Bar located at the Beach exclusive for the Sun Club Family clients.
The Sun Club Baro Bar located at the Sun Club Adults Only Lounge with outdoor terrace and pool view.
Sun Club Pool Bar Adults Onlyo Bar located in between adults’ pools.
Flip Flopz Bar & Snacko Bar located at the Sun Club Adults Only beach section with stunning view while you relax and chill with drinks andhave some bites.
Tortugao Ocean Front Bar
Coconutso Main beach bar located in front of the beach.
All-Star Sports Bar hours: 6 p.m. – 1 a.m.o Located close to the main pool and beach - Various RestaurantsCoco Cafeo Coffees, teas, pastries, and snacks served daily
Da Mario
The Pizza Shopo Pizza & Burgers
Tierrao Amazonia cuisine
Chopsticks (reservations required)o Authentic Asian favourites
Tiki Tacoo Authentic Mexican favourites served nightly.
Blue Water Grillo Steak & international cuisine located at the beach area.
Kaleidoscopeo International buffet served in a seaside setting – Exclusive for Sun Club guestso Served at Sun Club Lounge.
Windowso A variety of international delicacies served buffet-style
The Snack Machineo A variety of grilled favorites and snack foods served from a fun, colorful food truck located Sun Club Family Poolarea.
Buffet and à la carte restaurants with previous reservations required
Sunny Side GrillA la carte Caribbean speciality by night.o A variety of grilled favorites and snack foods served located at the beach area, including delicious Caribbean flavoredplates a la carte.
La Calao Steak & Lobster cuisine located at the beach area. Fee may apply for Lobster and Premium Steak
Un-Wined Cellaro A variety of wine, cava and spirits drinks, with additional cost. *Private dining available upon request. Additional feesapply.
- 24-hour front desk
- Babysitting†
- Car Rental Services†
- Child programs†
- Concierge desk†
- Currency exchange†
- Laundry Facilities†
- Lounges/bars†
- Restaurant†
- Tour/sightseeing desk†
- 24-hour front desk
- Babysitting†
- Car Rental Services†
- Child programs†
- Concierge desk†
- Currency exchange†
- Laundry Facilities†
- Lounges/bars†
- Restaurant†
- Tour/sightseeing desk†
- Wireless internet connection in public areas
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-siteFully equipped fitness center provides a full range of cardio-conditioning activity and exercise equipment including weights, treadmills, and elliptical machines.
- General †Family FunThere’s no better place to enjoy some family time.
o Ping-pongo Board gameso Beach volleyballo Basketballo Zumba or Yoga Lessonso Golfing* (nearby)o Tennis courto Soccer Court - Kids beach club †
Kids Clubs
Kids and teens can have their own adventure.
Explorer’s Club Explorer’s Club for Kids ages 3-12 with supervised activity programs daily, including a Splash Pad for kids to enjoy. Open daily from 9 a.m. – 10 p.m.
Core Zone Teens Club for ages 13-17, features daily activities and a vast array of sports and games for teenagers. Open daily from 9 a.m. – 10 p.m.
- Motorized Water Sports †
- Non-Motorized Water Sports †
- PoolTotal 7 pools are there. One main pool with activities, children's pool, two waterslides and swim-up bar.kids splash pool.
- Scuba diving †
- Spa †Discover an oasis of relaxation you’ll never forget.
Relaxing massageBody ScrubsReflexologyHigh performance facialsManicures and pedicures - Tennis court †
- Water activities †o Aqua aerobicso Water poloo Pool volleyballo Motorized watersports*o Scuba diving*
- Golf †
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2760 reviews
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Dec 03, 2025Great People, Great Entertainment — Some Improvements Needed
Our stay at Sunscape Coco Punta Cana had some wonderful moments thanks to several standout team members. The Entertainment crew — especially Golden Boy, Chocolate, Coca Cola, Cielo Bombón, Secreto, Pumba, Capuchino, and Timón — brought amazing energy every day, and the show team delivered high-quality performances that truly elevated our experience. We also want to recognize Yurke at the Sun Club pool, Angel at breakfast, Martin and Ivan at the buffet, and Angelica from housekeeping, who all made us feel welcomed and cared for throughout our stay. There were, however, a few areas that could be improved. Staff often seemed understaffed and overworked, which affected the overall atmosphere. General maintenance also fell short, with a dirty beach, missing pool tiles, and limited shade or space for guests. The dining reservation system was frustrating as well, with same-day bookings only and unclear instructions through the required app. Overall, the people made our stay memorable, but there are opportunities to enhance the overall guest experience.
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Dec 03, 2025My three favorite people the whole trip were golden boy mr Handsome, halibut machete what are you doing with the machet
My three favorite people the whole trip were golden boy mr Handsome, halibut machete what are you doing with the machete cutting the fish oh Jesusgolden boy , pumba , timon . All the rest of the staff was great as well . Dance shows 👍👍👍. We enjoyed out trip for sure. Thank you for everything
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Dec 03, 2025
Entertainment was outstanding!
The entertainment crew was outstanding. Golden boy, cappuccino, Mr Handsome, Pumba e Timon. They made our vacation unforgettable. Very hard working young men and very super friendly!
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Dec 02, 2025You will be so disappointed - go somewhere else not here!!
The staff acted like they were angry that we were there. Not helpful or friendly at all.. including the manager. We paid extra to upgrade to a tropical view... it was a construction zone. The noise was so bad we could not even use the balcony. We asked to be moved - offered to pay more for a better upgrade. They finally returned our call 3 days later - 15 hours before we were to check out of the resort... possibly because I complained to Apple travels and they reached out to the manager. We recieved a call after I got an email from Apple The food was awful.. the staff and view was even worse
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Dec 02, 2025
Terrible experience!!!!!
This is not a place for American tourists. This place caters to locals. I was told more than once “to make the best of it”. That’s not my job at a resort. It’s their job to make it the best for me. Too many issues to list here. Manager named Carla should not be managing a sock drawer, let alone a resort. Jomer tried his best, but at the end of the day, he isn’t authorized to really help. Buffet, all cold food. Not under heat lamps, just lights to illuminate the food. You can’t book a restaurant, they are all booked. Yes, we did what was asked and to use the app. It didn’t work. Most of the staff is rude to Americans.
- AdvisoryStudent Groups are not accepted in this hotel. Please note that for the travel period 3/1/21-3/31/21, we require that all guests have at least one minimum 24 year old adult in each room. The hotel reserves the right to deny check-in of any room not complying with this min. age policy
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel.
General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.