Resort Details

OnSite Dining
  • NOKYO
    Combining Japanese minimalism with Mediterranean charm, this unique restaurant offers a meticulously prepared selection of Japanese dishes. Enjoy aromatic miso soup, crispy tempura, savoury teriyaki, and beautifully presented nigiri and sashimi.
  • PARDA
    Our Mediterranean style buffet invites you on a journey through vibrant cultures and rich traditions for an unforgettable dining experience.
  • SILVESTRE
    Exclusive Winery where you can enjoy the best selection of wines for a unique and unforgettable wine experience ($)

  • TACORINI
    (Tacos & Gyros) Mexican folklore and Greek elegance exist in the same place. We combine one of the most characteristic dishes of Mexico with one of the most beautiful places in Greece. 
  • Various Lounges/Bars
    Eight bars offering Caribbean cocktails and international premium brand drinks:
    - Lobby piano bar
    - 2 pool bars
    - Swim up bar
    - Casino bar
    - Disco lounge bar
    - Sky bar
    - Gabi Beach bar
  • VOLCAN
    Welcome to Volcan, a captivating asador grill restaurant. Immerse yourself in the delicious aroma of sizzling meats and fresh herbs within a vibrant, warm atmosphere.
  • VOLTAJE
    Enjoy the best cocktails in this bar located next to the lobby. With a wide variety of drinks and cocktails to cool off before exploring the resort.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Car Rental Services†
  • Concierge desk
  • Doctor on call†
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Car Rental Services†
  • Concierge desk
  • Doctor on call†
  • Exercise gym
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Meeting rooms†
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Room service†
  • Safe deposit box
  • Sauna†
  • Shopping mall†
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • "WISH"

    Your WISH comes true for a perfect romantic ceremony. An intimate gazebo and sparkling toast, all within the romantic atmosphere of Paradisus Resorts.


    You will have the full support of the complete Romance Team, to help you design, plan and execute all your wedding details to perfection.

    Package inclusions:

    • Non-denominational Symbolic Ceremony (Civil & Religious ceremonies are available at an additional cost)
    • Use of the Garden Wedding Gazebo at Paradisus Palma Real
    • Bouquet for the Bride which are a mix of tropical flowers
    • Matching boutonniere for the Groom
    • Chilled sparkling wine for the wedding toast
    • One-tier wedding cake
    • Guaranteed Wedding Dinner Reservation at one of the a la carte restaurants (Valid for a maximum of 6 guests)
    • In-room bottle of chilled sparkling wine and tropical fresh fruit platter on the wedding night
    • Rose petal turndown service on the wedding night
    • 10% discount on spa services for the bridal couple (not applicable towards spa products)


    TERMS AND CONDITIONS:

    • Package Inclusions have no cash value, there are no refunds for unused elements/events and items are not interchangeable for other inclusions or a-la-carte amenities.</spa

† Fees may apply

On-Site Recreation
  • Bike rental
  • Garden †
  • Pool †
    2 Swimming Pool
  • Sauna †
  • Spa †
    AUA Spa
  • Steam bath †
  • Tennis court †
    5 tennis courts
    Rafa Nadal Tennis Center Punta Cana complex.
  • Whirlpool
    7 Outdoor whirlpools
Off-Site Recreation
  • Golf †
    Nearby 18-hole world-class championship golf course, Cocotal Golf & Country Club; complimentary green fees. Golf cart rental is mandatory ($). Rental clubs are available ($)
On-Site Attraction
  • On-site Entertainment
    Le Cirque - dinner and show
    Party Animals - Dinner and show
    Chill out night at Gabi Beach
    Dominican Passion
Off-Site Attraction
  • Palma Real Shoping Village

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 10569 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    IMPOSSIBLE to communicate with

    I have been trying to get in touch with the hotel regarding our upcoming stay, as this is a very special one, we will be celebrating our fathers 80th birthday. I have sent numerous emails and no one gets back to me. This is very disappointing and not acceptable. In reading other reviews, I see this is an issue with others. ZEL PUNTA CANA, please reply to my emails and provide a WhatAPP number so that I may contact you

    Dec 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Nice hotel

    Hotel service was great. Beach was very nice and pool was great. Ricardo the beach concierge was wonderful and very attentive.

    Dec 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great beach experience

    Ricardo Ciprian the beach concierge was amazing!! He had a great attitude! Brought us drinks before we know we needed them. Reserved our chairs for us!!

    Dec 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Take the sangria making class

    Mr. Fish and Priscilla did an amazing job with sangria making class and I would do it again . Best sangria I’ve ever made, not joking.

    Dec 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Entertainment 10/10

    très bonne expérience ! on a apprit à faire de la sangria très rapide <3 Mister Fish thanks you for this activity, he’s the best !

    Dec 02, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    • Dogs of all sizes and ages are welcome to stay. 
    • Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas. 
    • In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash. 
    • Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift. 
    • Natural dog food is available upon request through Room Service. 
    • Access a local digital guide highlighting nearby pet-friendly services and attractions.

{{title}}

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.