Resort Details
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Incredible Hotel, Incredible Staff
An exceptional hotel experience from start to finish—seamless, welcoming, and truly memorable. Every member of the staff went above and beyond, but a heartfelt mahalo to Ashley at the Maluhia Pool, whose warmth and grace perfectly embodied the aloha spirit. Her kindness, attentiveness, and genuine love for what she does made our time by the pool unforgettable. Thank you, Ashley, and the entire Marriott team, for creating such a special and outstanding stay. We’re deeply grateful.
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Great Views
My wife and three children stayed at the Wailea Marriott for 5 nights. Overall the property is very nice and well maintained with great views especially at sunset. There are activities for the kids as well as an arcade and great green space to run around. The shuttle service is nice to get around Wailea and it is also very easy to walk to the Shops just at the top of the road. The kids pool is fun and pools are all nice but smaller – there Is not an expansive lazy river style pool that some other properties on the island offer. The staff were all friendly and helpful. The onsite Starbucks was a nice benefit. Other reviewers have mentioned this property seems to want to be an elevated brand to justify the cost per room, resort fee, and cost of food and beverage they are charging. As Platinum Elite I have stayed at lots of standard Marriott resorts and this is exactly that. The poolside food was not good – Frozen chicken fingers and frozen onion rings. The drinks were standard Marriott poolside drinks – nothing elevated or curated. The cocktails were $23 in a throwaway plastic cup. The Humble Market restaurant and the pizza truck both Roy Yamaguchi were very good and they described themselves as not managed by the hotel. As we were traveling with 5 we were informed that we could not stay in a regular double queen room with rollaway and had to purchase a second room. This is the only time I have experienced this before at a Bonvoy property. They said it was because of fire code though it is possible to stay with 5 in the Residence Inn up the road. Our Junior Suite in the tower was very large – much larger than any Residence Inn room I have stayed in – square footage wise I am not sure the code here, but they do seem very firm on this rule and did give me a discount on the second room. The $57 resort fee is high and we were not able to get chairs at the beach because they were all full and not able to join the fitness classes because they were all full. If a property is going to have that high of a fee then the amenities need to be available because as a guest we are paying for them! We did not have a car during this portion of the trip but the very high $65 parking was talked about by some of the guests -- the garage is directly next to the shops parking lot so some said they just said they had no car and parked there. Overall I would stay here again on points as the grounds and views really were what is memorable about this resort that has been a staple of Wailea for many years. Matt
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Wonderful experience, highly recommend staying here
Excellent hotel for a family trip to Maui! Perfect location with all you need for a wonderful vacation! Enjoyed our relaxing stay, able to go to the beach, saw sea turtles on walk to beach, very nice pools/water area for kids, resort is beautiful with very friendly staff, nice laundry area close to our room and beautiful view of coast from our room.
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Wonderful Wailea resort
Overall, great place to stay with a modern Hawaiian comfortable decor. Although the website says recently renovated, the rugs & carpet could use some updating. The outdoor rug on the lenai definitely caused a tripping hazard. There should also be nightstands on the other sides of the beds. The shower was nice with an adjustable head. Towels and bedding are super comfortable. The pools are clean and well-maintained. The kids' Adventure pool is not as crazy as you'd think, maybe because it's not huge. We were generally able to find lounge chairs. I wish they'd get sturdier umbrellas because they constantly take them down with the wind. We really enjoyed the Hawaiian cultural activities with Lilinoe and Mei. They were educational and enjoyable. Sitting in the courtyard was lovely. The Grand Lenai is so pretty. The bars & restaurants are incredibly expensive, but the service and the food are great. Jhon Boy, Tim, and Aaron were great at the Sunset bar. LOVED the valet - texting them, we never had to wait for our car. They were super friendly too. The gym was nice & we did a couple classes in the morning by the ocean, which was nice. Only issue was the tsunami handling that was surprisingly disorganized. I understand it was a crisis, but their communication left a lot to be desired. Very unexpected from a Marriott property.
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Wonderful and Amazing Customer Service
We have stayed at Wailea Beach Resort before and absolutely love the resort. The location is amazing and the amenities are awesome. We wanted to give a huge shoutout to Angelica at the front desk and in Reservations. We had an emergency and needed to adjust our travel dates and she went out of her way to accommodate us and make sure we had a room that met all of our needs. Cannot say enough great things about Angelica and all of the amazing staff at Wailea Beach Resort!
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