Hotel Promotions
Double the fun with our “Stay at 1, Play at 2” resorts
Double the fun with our “Stay at 1, play at 2” resorts, when you stay at Viva Azteca by Wyndham you can enjoy all facilities at sister property Viva Maya by Wyndham.

Important Information:  Additional information will be provided by the hotel at check-in.  Transportation is not included.  Viva Maya is located 500 meters down the road.  Other restrictions may also apply.
Applicable Dates:
Booking Dates: 01 Dec 2023 to 23 Dec 2026
Travel Dates: 01 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Free Wi-Fi
There is free Wi-Fi in all common areas and guestrooms. 
Applicable Dates:
Booking Dates: 17 Jun 2019 to 31 Dec 2050
Travel Dates: 17 Jun 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Viva Boomer Package

Guests 60 years and older receive the following package amenities:


• Personalized check-in and priority luggage delivery
• Room upgrade (subject to availability)
• In-room welcome room amenities
• Dance classes (upon request)
• Convenient onsite COVID Testing
•  Special sports and wellness activities
• Priority a la carte restaurants reservations
• Discount in affiliated stores and on meals and beverages additional to the all-inclusive package
• Late check out (subject to availability)

Important Information: Valid for US residents only. Identification is required at check-in.  This offer is subject to change at any time without prior notice.
Applicable Dates:
Booking Dates: 28 Mar 2026 to 23 Dec 2026
Travel Dates: 28 Mar 2026 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Package
Guests celebrating their honeymoon with us will receive the following:

• An upgrade to a higher category room (subject to availability)
• A bottle of champagne/sparkling wine
• A fruit basket
• A hors d’ouvers tray
• A 7”x4” picture
• 2 t-shirts

To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Copy of marriage certificate required upon check-in.  Must be within 6 months of marriage.  This offer is subject to change at any time without prior notice.  Other restrictions may also apply.
Applicable Dates:
Booking Dates: 17 May 2025 to 23 Dec 2028
Travel Dates: 24 Dec 2025 to 23 Dec 2028
*Applicable promotions will display with your room selection. Some restrictions may apply.
unlimited dining.
Guests will receive the offer of unlimited dining and no reservations required.

Guests will have full access to the restaurants at our sister resort, Viva Maya by Wyndham, providing even more dining options for a richer and more diverse experience. Please note, reservations are required

Important Information:  Additional information will be provided by the hotel at check-in.  Transportation is not included.  Viva Maya is located 500 meters down the road.  Other restrictions may also apply.

Applicable Dates:
Booking Dates: 17 Dec 2024 to 23 Dec 2026
Travel Dates: 17 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges

Double the fun with our “Stay at 1, play at 2” resorts, when you stay at Viva Azteca by Wyndham you can enjoy all facilities at sister property Viva Maya by Wyndham.

Important Information:  Additional information will be provided by the hotel at check-in.  Transportation is not included.  Viva Maya is located 500 meters down the road.  Other restrictions may also apply.

Applicable Dates:
Booking Dates: 17 May 2025 to 23 Dec 2028
Travel Dates: 24 Dec 2025 to 23 Dec 2028
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The All-Inclusive program includes the following amenities:

• Breakfast, lunch, and dinner

• Food and drinks 24 hours

• Unlimited cocktails, drinks and house wine

• Welcome cocktail

• A la carte restaurants

• Non motorized sports

• International animation team

• Daily activities program

• Dance classes

• Weekly craft market

• Theme parties

• Air-conditioned gym

• Snack Bar

• Game room

• Mexican cooking classes and cocktails

• Live nightly shows

• Mini fridge (with welcome pack on

arrival)

• Vivito’s Club (for children from 4 to 12

years old, open from 8 AM to 6 PM)

• Mini disc

• Viva Vibe Parties

• Taxes and tips


Important Information: Above inclusions are subject to change at any time without prior notice. Groups & other restrictions may apply. Details of inclusions can be requested by guests upon check-in.

Applicable Dates:
Booking Dates: 28 Mar 2026 to 23 Dec 2028;17 May 2025 to 23 Dec 2026
Travel Dates: 24 Dec 2026 to 23 Dec 2028;24 Dec 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Bamboo
    Oriental a la carte restaurant, open for dinner.
  • El Nopal
    International buffet restaurant, open for breakfast, lunch, and dinner. 
  • Hacienda Don Diego
    Mexican a la carte restaurant, open for dinner.
  • Il Palco
    Italian a la carte restaurant, open for dinner.
  • La Terraza
    International buffet restaurant, open for breakfast, lunch, and dinner.
  • Miramare
    Italian pizza and pasta a la carte restaurant, open for dinner.
  • Portofino
    A la carte restaurant with Mediterranean cuisine, open for dinner.
  • Viva Café
    Fusion a la carte restaurant with an international and modern cuisine, open for dinner.
  • Xul Ha
    Mayan a la carte restaurant, open for dinner.
Room Type
  • Superior Garden View

    Bedding: 2 queen beds

    Occupancy limits:  4 adults, 3 children, 4 total combined.

    Maximum of 3 children through the age of 2 stay free in existing beds with at least 1 adult.  All other children through age 12 are surcharged.

    Balcony or Terrace available

    • Air conditioning
    • Bathtub
    • Hair Dryer
    • Minibar
    • Safe
    • Shower
    • Telephone
    • TV
    • Wireless internet connection
  • Superior Pool View

    Bedding: 1 king or 2 queen beds. Bedding is not guaranteed. Availability based on time of check in.

    Occupancy limits:  4 adults, 3 children, 4 total combined.

    Maximum of 3 children through the age of 2 stay free in existing beds with at least 1 adult.  All other children through age 12 are surcharged.

    Balcony or Terrace available

    • Air conditioning
    • Bathtub
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Telephone
    • TV
    • Wireless internet connection
  • Superior Ocean View

    Bedding: 1 king bed

    Occupancy limits:  4 adults, 3 children, 4 total combined.

    Maximum of 3 children through the age of 2 stay free in existing beds with at least 1 adult.  All other children through age 12 are surcharged.

    Balcony or Terrace available

    • Air conditioning
    • Bathtub
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Telephone
    • TV
    • Wireless internet connection
On-Site Amenities
  • Beauty shop/salon
  • Bell staff/porter
  • Business center
  • Concierge desk
  • Continental breakfast*
  • Currency exchange
  • Exercise gym
  • Exterior corridors
  • Jacuzzi
  • Lunch served in restaurant
  • Beauty shop/salon
  • Bell staff/porter
  • Business center
  • Concierge desk
  • Continental breakfast*
  • Currency exchange
  • Exercise gym
  • Exterior corridors
  • Jacuzzi
  • Lunch served in restaurant
  • Meeting rooms*
  • Onsite laundry
  • Outdoor pool
  • Photocopy center
  • Restaurant
  • Sauna
  • Transportation*
  • Wakeup service
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center
  • Copier
  • Fax Machine

* Fees may apply

On-Site Recreation
  • General *
    • Windsurfing
    • Introductory dive lessons
    • Boogie boards
    • Gymnasium with trainer
    • Water aerobics
    • Table tennis
    • Bocce ball on the beach
  • Kayaking *
  • Pool
  • Sauna *
  • Steam bath *
  • Tennis court *
  • Volleyball *
Off-Site Attraction
  • Akumal
  • Cancun
  • Cozumel
  • Puerto Morelos
  • Tulum

* Fees may apply

Viva Wyndham Azteca is a vacation paradise! Located in Riviera Maya, Mexico, this charming, all-inclusive resort is perfect for couples looking to plan a wedding, honeymoon, or to renew their vows. Let yourself fall in love with the magic of Viva Wyndham Azteca.

Guests staying at Viva Wyndham Azteca enjoy exchange privileges with Viva Wyndham Maya and experience the best of both worlds. This resort offers an atmosphere charged with energy and action for the entire family. For the recreation-minded, Viva Wyndham Azteca offers water aerobics, stretching classes, kayaking, beach volleyball, tennis courts, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. With an extensive activities program, the supervised kids club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe. Take your time–the kids club team knows how to keep young vacationers entertained.

As night falls, the energy rises at Viva Wyndham Azteca. Enjoy nightly themed shows, or sip your favorite cocktail at one of the premium bars.

Viva Wyndham Azteca offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Indulge your senses with the enticing international flavors served at the Creole, Asian, Mexican, and European specialty restaurants.

Viva Wyndham Azteca has 335 exquisitely decorated rooms providing you with a great place to relax. These picturesque rooms offer breathtaking ocean or garden views. There are different layouts for different guests–from cozy and romantic rooms for couples to spacious accommodations for the whole family.


Property Information

Year Built: 1992
Floors: 3
Total rooms: 335
Avenue Xaman Ha, Manzana 8, Lote 1, Playa Del Carmen, QR, 77710, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 6971 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent, excellent, excellent 👏

    Excellent, Excellent, Excellent This hotel and staff are absolutely amazing. My friend and I have travelled extensively over the years and the staff here are the best we've ever encountered. The animation team are incredible, fun and extremly hardworking. Alejandro and the girl who did the aqua aerobics were amazing. The manager of this team was also brilliant and very friendly. Food was excellent and there was always something different in the main restaurant every day, never repetitive. Dyana in reception greeted us with a beautiful smile and was always so helpful and happy. This hotel is extremely clean and the cleaners in our room and the surrounding areas of the hotel were spotless. Barman Azael was supurb, always so happy and served the best cocktails 🍸 👌 as was Andrea the lady who worked with him in the lounge bar. We never had 2 wait long 2 get served and it was always service with a smile. Coffee shop was a really lovely touch with gorgeous cakes and amazing drinks. The evening entertainment was extremely good and sometimes the shows were like a westend performance. All in all 1 of the best places we have ever stayed from the wonderful friendly staff through to the amazing conscientious cleaners. Would definitely recommended this perfect hotel.

    Oct 19, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mostly good, few teething issues

    The hotel was situated perfectly along the coast in playa del carmen, it was lovely, room always kept clean & most staff usually really happy to help, the poop was a bit dirty a few of the days & began to smell, not sure why... azael (sorry if i butchered your name) at the main plaza bar was an absolute treat, always welcomed us with a smile and happy to make us our cocktails. The staff here work so hard and it clearly shows. The entertainment team were especially good also, there was always something to do, we stayed 31st of august until the 14th of september but someone took a 💩 in the pool during aqua gym on the 12th. Although this didn't spoil things for us as we spent the rest of our time at the adults only pool in Viva Maya the sister hotel a 5 minute walk up the beach, where we met some amazing friends. This hotel was a load of fun, we took up the bicycle rental (a must do as it's free) to cycle around the community and see the smaller mayan ruins, it was truly lovely. The only downside was when we first arrived it was really quiet and within 2-3 days it had become EXTREMELY busy because of the pool closure at viva maya to which tui had to move guests to our hotel so we were waiting 20-25 minutes at some points to get a drink, in heat like that you can become frustrated really quickly. I went to see the Tui rep Pawel who was really aggressive, condescending and really confrontational about our issues. Apart from what i've raised everything was great. Thanks Azteca.

    Oct 18, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    First time in Playa del Carmen

    This was not the hotel we were supposed to stay at but our travel agents changed us to this one last minute due to renovations at the sister hotel. So we were a bit apprehensive as I do like to do my research before booking a holiday. The hotel didnt disappoint. WiFi was really good all over the hotel. Our room was very dark due to were it was located, but we dont spend a lot of time in our room, so not a problem Room number 2229. Food was plentiful a lot of choice sometimes not hot but was good. A la carte restaurants were great the Italian was the best in our opinion. But the other 2 were great also. The pool was lovely. Snack bar was also good. The cafe was great cakes were fantastic. The downside of the holiday was sarggussum which was a shame but hotel staff did their best to rake most of it up so at least you got to get into the sea. And the other thing was mosquitos this is not the first time we have been to Mexico but we both were eaten alive by these pesky devils, take plenty of bite cream, we were wearing mosquito bands didnt deter them at all. I think most of the time we were getting bit in the bar, it was the most humid place in the hotel. The staff were lovely always wished you a good morning. Animated team were great. Room was always cleaned to a good standard. Our room had a leak from the air-conditioning unit, they were out within half an hour and it was fixed and the following day they came back to fix the ceiling where it was dripping from.

    Oct 18, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    perfect experience

    perfect service and great experience, the food was really good

    Oct 13, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Vivito’s club

    The Vivito’s club team are amazing, my little girl loved her time with them doing all the activities, face painting and making things, she also loved participating in the mini discos they do for them and the shows they take part in. Thank you so much Marilú, Sehem, Greta, Jaco and Emiliano for giving Nevaeh your time and making memories with her.

    Sep 24, 2026
Hotel Advisories
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 35.19 for Single, 58.65 for Double, 76.25 for Triple, 87.98 for Quad in Mexico Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.