Hotel Overview

2019 Resort Added Values

Honeymoon: Sparkling wine on arrival, special room decoration, Honeymoon turndown service, and congratulatory announcement in the Valentin Journal (3-6 night minimum stay). Fruit platter & sparkling wine upon arrival, special turndown service, one breakfast in bed the day after arrival and honeymooners special dinner (previous reservation required), 10% discount on massages (optional package; 7 night minimum stay).

Set amid lavish gardens on a half-mile-long stretch of pearlescent beach named Playa Del Secreto (The Secret Beach), the adults-only, all-inclusive Valentin Imperial Riviera Maya boasts one of the most breathtaking swimming pools in Riviera Maya, Mexico! This magnificent award-winning resort is ideally located close to Cancun and the world-famous Mayan archaeological sites of Tulum, Coba, and Chichen Itza, yet is secluded enough to enjoy the casual and elegant ambiance within the resort.

Bask in the luxurious guest suites overlooking the majestic Caribbean Sea, sumptuous gardens, or beautiful pool. Get a welcome cocktail at your personalized check-in–you'll be treated like a star! Escape into a world where your every wish comes true. Come indulge yourself–you deserve it!

Treat your tastebuds to a culinary adventure with spectacular menus crafted by expert chefs in a modern and trendy atmosphere. Start your day with a tasty breakfast in the beachfront restaurant Mar and Tierra or at the main buffet Le Marche, where you can also enjoy lunch. For unlimited gourmet dining, choose from any of the seven à la carte restaurants: Italian, French, Japanese, Asian, Mexican, Steak House, and Seafood Grill. Reservations are not required, with the exception of the Teppanyaki Grill cooking show held in the private rooms of the Japanese restaurant.

The world-class spa (fee) is the perfect place to discover your senses and experience total relaxation. There are a variety of extraordinary treatments for your well-being. Unique massage techniques will help you achieve a perfect rest, while facial and body treatments will help regenerate, hydrate, and rejuvenate the skin. The combination of aromas create a unique sensory experience. Rituals are designed to achieve a complete balance between body and mind.

Valentin Imperial Riviera Maya is committed to preserving the environment with the help of staff and guests by reducing the consumption of natural resources and by promoting protection and respect for the environment through good environmental practices.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 20 miles

Property Information

Year Built: 2007
Accessible rooms: 8
All rooms non-smoking: 540
Floors: 3
Total rooms: 540

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Current Renovations: Description: Important Notes:
*This hotel is an adults only property and does not allow anyone under the age of 18 years.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 14676 reviews
  • 5.0 star tripadvisor rating
    Trip #16 and it just gets better!

    It was my 16th trip and it is truly going home every time. Although some of my favorite people are no longer there, I make new friends and family members on each trip. The staff is always warm and welcoming and ready to help in any way. The food is fantastic. My only complaint was the night we ate french the service wasn't up to par and we had to wait too long on the food. It tasted great though. We were upgraded to the swim up and I personally didn't care for it. I am a beach person and did not get in the pool the whole trip. Next year I will stick to the upper floors. The shows have been upgraded to keep them fresh. The Imperial Band is awesome. The drinks are always great. Sonya makes the best margaritas and Edwardo makes the best mimosas on the beach. Nallely makes breakfast fun, and Jesus is always so welcoming. Jared is so helpful and always had my beach cabana ready every morning before I got there. In short, although there have been staff changes, It is still home and I am booking trip # 17 soon. I love me some VIM!

    Nov 19, 2019
  • 5.0 star tripadvisor rating
    Honeymoon

    We came here for our honeymoon. The staff was extremely professional and friendly. The room was beautiful and clean! We would definitely return again someday to relive all of the amazing memories we made here! There were two distinct experiences one could have here depending on the location room and where you frequented at the resort. We wanted a relaxed, romantic trip and were able to have that!

    Nov 18, 2019
  • 4.0 star tripadvisor rating
    I❤️VIRM!!!

    We just returned from the Valentin last night! We used their transportation company which was hassle free but an extra cost. Piece of mind & feeling safe was worth the money. The staff was so awesome! You were treated very well and our room was always cleaned once or twice a day!! The grounds are beautiful & well kept as well as the pool & bathrooms! We were able to save our seats at the pool & they didn’t mind filling our Yetti mugs everyday. The beach & ocean was just gorgeous!! There were vendors on it but were friendly & not pushy. We met our friends each night & at the pool & had a blast!! Our favorite restaurant was French & La Mar steakhouse was delicious. The hibachi grill you have to make reservations at 9 am.but fills up quickly! The shows in the evening were entertaining but could be better. Don’t miss the Michael Jackson impersonator, all of the dancers were professional! Burlesque show was probably second best. The guys were very happy with the pole dancer! Lol! The martini bar was great! It was an amazing time. We would go back there again.

    Nov 18, 2019
  • 5.0 star tripadvisor rating
    Second time just as wonderful

    If you are looking for a luxury adults only resort this is it! Service is impeccable. It is safe enough for a girl’s trip. You will feel pampered the entire time. Valentin Imperial is a resort that is wonderful for any special occasion you may have in your adult life with exceptions being bachelor or bachelorette parties.

    Nov 18, 2019
  • 5.0 star tripadvisor rating
    Exceptional service in a beautiful setting

    It was our first time at VIM this past week and we had the most amazing vacation! Top three loves: 1) The exceptional service! From the restaurant staff (Carlos at La Hacienda) to the Go Team (Anna) to the server on the beach (Edgar) we wanted for nothing. Room service arrived promptly, the cleaning staff did a wonderful job and the grounds were immaculate. It’s the best service I’ve ever received at any resort. 2)The natural beauty. The beach, the lagoon, the jungle, the grounds, the animals... breathtaking! I could have spent half of my day sitting on the balcony watching the birds. The other half on the beach and in the ocean. 3)The food. Lots to choose from between restaurants, buffet and room service. Our favourite was La Hacienda and ordering room service for breakfast. I loved how they took such good care of us at the restaurants, making it a whole experience. Other things we loved: Always room under a palapa at the beach Snacks Turn down service Entertainment Walkable grounds Bike tour Gym Dressing up at night Cooking classes Stormy nights Fresh grilled seafood at the lunch buffet Ease of check in and check out The one thing I’d love to see an improvement on is the drink mixes. I feel they are too sweet and have a weird after taste. We ended up ordering margaritas, mojitos and margaritas with no syrup. I landed on vanilla vodka, club soda and a splash of pineapple juice. We will be back and will recommend this beautiful resort to all our friends. Thanks VIM for an amazing experience!

    Nov 17, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319