Resort Details
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5607 reviews
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Dec 03, 2025Tierra you Fuego & Maid Service Outstanding. Not other!
Hotel & elevators & service not the best. Restaurants not good EXCEPT the amazing Tierra y Fuego which was outstanding! Maid service is outstanding - even resolved issue with coffee maker not working - that front desk could not resolve after 2 days and multiple requests.
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Dec 03, 2025Fun vacation in Panama
Highly recommend for couples, business and families. Spacious, clean, amazing amenities and exceptional staff make the stay wonderful. This resort has everything you need. It is located on northwest side of Panama City across the only bridge in the area so commuting outside of resort takes time which you must account for. Loved the pool. Beach is quiet and clean...very fine dark grey sand with very shallow water 5 to 10 meters out. Water is dark turbid brown in color which is very normal for this area of Panamá.
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Dec 02, 2025Dinner near the beach
The experience was fantastic, food was excellent and service was exceptional. We enjoyed multiple appetizers and had the scallops and filet. All was cooked to perfection.
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Dec 01, 2025Not great
Not a five star property. Deferred maintenance in pool areas. Lots of pools however none are adults only. Poolside, there was a lady shouting about joining dance lessons on a mic for what seemed like an endless amount of time, all the while music is playing loudly. The beach isn't really usable. The food was not great, cafeteria quality. The rooms were large and well equipped. This might be a good option for a family vacation but certainly not for a travelers looking for a serene experience.
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Dec 01, 2025
Loud pool party
Hotel and room were good. Unfortunately, on our first night there was a christmas party at the pool right in front of our room. This party was extremly loud and we were told that it could go on until midnight. After a long discussion (and hearing many times that 'there is nothing we can do') we were offered another (much smaller) room facing away from the ocean where we could finally sleep. Generally, this should never happen. I don't understand why the hotel allows a party like this. While the situation was eventually resolved, this could have been handled better and much quicker. We also never received a proper apology.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.