The St Regis Aruba Resort

Customer Ratings & Reviews

TripAdvisor Traveler Rating

160 reviews

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  Terrific Brand New Hotel Along the Strip!

  My wife and I just returned from the St. Regis Aruba for her birthday. We’ve been to Aruba many times and are familiar with the Hyatt, Marriott, and Ritz-Carlton, so we were excited to try the new St. Regis. At first, we were a bit skeptical because of the early reviews, but our experience ended up being nothing short of amazing. From check-in to check-out, every team member we encountered was warm, pleasant, and always smiling. Before we arrived, I had been corresponding with Rashela, who is an absolute angel—she truly went above and beyond to make our stay special. Our butler, Hakeem, was terrific as well and consistently available whenever we needed anything. The hotel feels brand-new, with an inviting lobby and the signature St. Regis aromatherapy scent throughout. The rooms are beautiful, and both the food and drinks were top-notch. One evening we visited the rooftop restaurant (Akira Back) for a drink and enjoyed a fantastic view overlooking the entire strip. During the day, we stayed on the beach. The pool and beach attendants work extremely hard and were always accommodating. While the beach is narrower than at some of the other nearby hotels, the staff did a great job ensuring everyone was comfortable and well taken care of. My only suggestion would be for the resort to upgrade their pool and beach loungers. They currently do not have cushions, unlike other St. Regis properties, and they are not very comfortable. A resort of this caliber should have better loungers, and I hope they make this change soon. Overall, we were very happy with our stay and would return in a heartbeat—hopefully with upgraded loungers for added comfort! We highly recommend the St. Regis Aruba. We’re visiting the new St. Regis Cap Cana next month, and while our experience with their reservations team hasn’t been as smooth, we’re hopeful it improves—Rashela set the bar high!

  Dec 07, 2025
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  Great stay at St Regis Aruba!

  We enjoyed our stay at this resort. The service was fantastic. Every member of the staff we encountered was polite and available to assist in any way possible. We really enjoyed the lunch spot Nuba by the pool/beach. We ate there every day and enjoyed multiple items on the menu. The staff here was great as well. Only negative here would be the bird situation. If you leave anything unattended the birds will move in quickly. Our room was beautiful. The amenities were great. We called housekeeping a few times for an iron, extra pillows, extra closet hangers and all requests were honored quickly. We were really impressed with this part of our stay! The biggest downside of the resort in our opinion is the location. You are a luxury 5 star resort but located next to a cheap all inclusive. The clientele there is loud and some of those guests find their way onto the St Regis property whether it be lounging on their beach chairs, at their bar, using their restrooms. The St Regis security should be a little tighter in regards to this. Also another disappointment was the fact that the beautiful pools are in the shade for most of the day. All in all, we enjoyed ourselves and would potentially return in the future. The beach was a great place to hang out and relax at most days of our stay. Great drinks and great service! In the evenings the sunsets on the beach were gorgeous. A lot of guests were enjoying the water into the evening hours. Special shoutout to our butler Hakeem! Enjoyed talking hoops with him. He probably checked in with us every day of our stay to see if there was anything he could do to improve our stay!

  Dec 06, 2025
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  Attentive housekeeping

  My recent stay at the St. Regis was wonderful—I loved the amenities, but I was especially impressed by my housekeeper, Gladys, and Gerard, who went above and beyond to make sure we had everything we needed. The rooms are immaculate with no details untouched . Thanks Gerard and team!

  Dec 04, 2025
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  Good alternative to our regular location but still needs some tweaking

  We love Aruba and have been many times. We usually stay at the Ritz which we like because of our status (lifetime titanium) we usually get upgraded, but everyone is right, no breakfast. I know the beach is not amazing, but I like the trees and you can kind of spread out if you want to and it’s quiet. We also really like the sushi restaurant outside on the deck at night with the live music. What we don’t think is great there are the pools, but we usually hang out at the beach anyhow. So, we decided to try the St. Regis this time because it was new. There are definite pluses and minuses. We were there when the resort was only at about 40% capacity too. The pools I think are better and the breakfast and service was lovely. Everyone was very nice and the room was clean and our balcony private. A few areas of improvement. Check in is far too small. They do bring you a welcome drink, but if this place was even close to capacity, you’d be waiting a very very long time. And, there is a ton of space in the lobby to extend it, so that’s odd. I didn’t like the beach and pool chairs. They felt very cheap for this type of property and the beach is nice. I can see how some people would like it better than the ritz because if you are in row 4/5 at the ritz, you have not a great view of the beach, but at the St. Regis, you still do, but you are right on top of the people on both sides of you. So, we had a family with 2 insane children they were not managing jumping almost on us and a group of about 6 women that needed to scream their whole conversation to each other, into their phones, FaceTime, etc…so, it wasn’t very peaceful. Lastly, we usually call to ask for housekeeping to come when we are out of the room and this was very inconsistent. They didn’t change our sheets for 5 nights and we didn’t request them not to and we had a leak from the A/C unit which is above the pillows on the bed that leaked on us so we asked them to fix it and they said it was because we had the balcony door open, but it continued even when it had been shut all day. So, I just put towels up there, but still not fun to get cold drops of water on you in the night. The manager was very nice about it and gave us some points, but just some things to look out for.

  Nov 30, 2025
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  Beautiful property but would not return

  Brief overview followed by pros and cons. For context my husband and I came to Aruba for relaxation only. No interest in excursions etc for this trip. Pros: beautiful property, rooms, and service. Did a couples massage and enjoyed it. Food options were great and diverse. Location was close to little “downtown” area with shops and other restaurants that you could easily walk to (~15 min) or Hop on a scooter. Ate at rooftop restaurant Akira Back which was lovely with great views. Cons: while there are multiple pools and one designated for adults only, there is no separation from all the families and children. Additionally the adult pool gets sun maybe for 30 minutes the entire day. Disappointing. Beach: all the beaches are beautiful, sand is clean etc but the beach at the St. Regis is pretty narrow compared to neighboring properties so everyone is on top of one another(and again no separation from children running between chairs if you are an adult Couple). You also need to come down early (we came down by 7 am after not getting a chair previous days) to save yourself a chair. Not only that but if you don’t put a personal item on your chair in addition to the towels that staff provide you, we noticed multiple people swiping others spots and really there’s not much you can do. Personally not looking to get into it with others while on vacation (or ever! Haha) and it also takes away from the relaxing vibe when you feel like you can’t just “be” and have to jockey for a spot. Overall it’s a beautiful property and location is great (though I wouldn’t say any better than neighboring properties) but if you are an adult couple/adults without kids I would seriously consider staying elsewhere unless you don’t mind being surrounding by children and sitting on top of one other at the narrow beach.

  Nov 29, 2025