Resort Details
- KI'IS Restaurant, by Paco RuanoFrom internationally acclaimed Chef Francisco Ruano, recipient of The Worldâ??s 50 Best Restaurant accolade, Kiâ??is offers an innovative tasting menu in a modern Mexican style served alongside forward-thinking cocktails and a special selection of wines.
- Kitchen at EDITIONFrom Chef Ruano, Kitchen at EDITION is a dining experience with a breakfast-into-brunch and dinner menu focusing on local cuisine, culture and textures. Kitchen offers a connection to the roots of Mexican flavors from across the country.
- Lobby BarLobby Bar welcomes you with an array of brand signatures such as soaring, three-story windows with floor-to-ceiling curtains, to create an intimate yet energetic environment to enjoy a range of agave distillates, regional wines, and inventive cocktails.
- Pool BarDelightfully uncomplicated in nature, Pool Bar is a wide oasis of sun-soaked warmth, located mere steps away from creature comforts and just off our lagoon-sized pool, at the heart of The Riviera Maya EDITION at Kanai.
- SO'OL Beach Club, by Tomás BermúdezMeaning Oyster in Mayan, SOâ??OL is reminiscent of a lively Mediterranean beach club with Mexican touches, combining simple cooking with great technique.
- Accessible facilities
- Accessible parking
- Car rental desk,Offsite†
- Cocktail lounge,Offsite
- Cocktail lounge with entertainment†
- Complimentary in-room coffee or tea
- Dry cleaning†
- Efolio available to company
- Elevators
- Exercise gym
- Does hotel have accessible parking?
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed - Accessible parking
- Car rental desk, Offsite†
- Cocktail lounge, Offsite
- Cocktail lounge with entertainment†
- Complimentary in-room coffee or tea
- Dry cleaning†
- Efolio available to company
- Elevators
- Exercise gym
- Free parking
- Full service housekeeping
- Hair dryer
- Health club
- High speed wireless
- Housekeeping - daily
- Interior corridors
- Ironing board
- Laundry/Valet service†
- Limousine service
- Lounges/bars†
- Meeting rooms†
- Non-smoking rooms available
- On-Site parking
- Outdoor pool
- Parking
- Pets allowed†
- Pool
- Restaurant†
- Room service†
- Room service - full menu†
- Safe deposit box
- Room access through interior corridor
- Spa†
- Turndown service
- Valet cleaning†
- Valet parking
- Video checkout
- Video review billing
- Wakeup service
- Wireless internet connection in public areas
- Meeting Facilities
- Telephone
- Voicemail
† Fees may apply
- Beach †
- Fitness center on-site †
- Gym †
- Health club
- Outdoor pool †
- Pool †
- Spa †
- MUSA – Underwater Museum of Art
- Sian Ka’an Biosphere Reserve
- Cobá Archaeological Site
- Holbox
- Las Coloradas
- Chichen Itza
- Cenotes Route
- MUSA – Underwater Museum of Art
- Cozumel
- Tulum Archaeological Site
- Akumal
- Valladolid
- Isla Mujeres
- Playa del Carmen 5ta Avenida
- Kaan Luum Lagoon
- 3D Museum of Wonders
- Museo Frida Kahlo Playa Del Carmen
- Xenses Park por Xcaret
- Mariposario de Xcaret
- Solidaridad, Playa Del Carmen
- Cancun
- Snorkel with Sea Turtles in Akumal Bay & Cenot
- ATV Tour Playa De Carmen
- Explore Ancient Ruins & Jungle Cenotes with Ex
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
437 reviews
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Dec 10, 2025Henry, Brian & Rafael were amazing! Great service !
These guys were amazing - very attentive to all our needs! We were always looked after and never said a no to us. They assisted in moving our location at the pool for best views.
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Dec 10, 2025
One of a kind get away
Well, this was our 4th time staying at this beautiful and breathtaking resort that every time I go there, I am in awe of how they have even managed to build such a beautiful place. the staff were all amazing and they all go out of their way to make sure you are pampered. I highly suggest this resort for all who love to get away for some relaxation and away from it all. We did not even leave the resort, and the spa was fantastic as well.
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Dec 08, 2025rudest staff on earth
never felt so humiliated at check-in ; some of the people who work there should never be allowed to work in the service industry
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Dec 07, 2025A disappointing experience and service, overpriced and subpar compared to other top destinations.
We spent 8 days at the Edition in Kanai. Despite the beautiful facilities, we had several issues throughout the week. I do not recommend this hotel for families with children as it seems to be targeted towards singles who want to party. Pros: 1) The hotel has a new, beautiful building, well integrated with the natural landscape. The pools are generous and there is a complimentary beach service where you can get towels, umbrellas, etc. You can also order food from there, although it is quite pricey (e.g., a fruit bowl is $25 USD) 2) The service at the Kitchen was exceptional, driven by Nazarilla's team. We went there for breakfast every morning and they were able to accommodate our custom dietary needs with ease. The quality of the food was consistently good, although they don't have too many options that we typically find in other resorts (e.g., waffles). Cons: 1) Our dinner reservations were mixed up by the hotel staff, and we ended up spending Thanksgiving dinner at a restaurant in Playa del Carmen, because they informed me a day before that our reservation was not confirmed, giving me little option. 2) The AC system in our room was broken for the entire duration of our stay. We complained about this multiple times, but our requests were ignored, with us being blamed for opening the balcony door too much. What's the point of having a balcony? In short, this was never fixed and we ended up waking up in the middle of the night because of the high temperature. 3) The hotel allows guests to smoke in the hotel's facilities and near the pool areas. We had an incident with other guests smoking cigars in a cabana, close to where my daughter was playing. The staff indicated that they could do nothing about it and asked me to find another place in the hotel if that bothered me. After escalating this with the hotel manager, these guests were asked to leave the cabana and stop smoking. 4) There is constant techno music at the beach (very loud, you can't hear the waves of the ocean). I found this annoying, as when you are in front of the ocean at 8am and you just want to relax or read a book. After asking about this, the manager told me that this hotel is not meant for relaxation and families, but instead is geared towards people looking for drinking and partying, and suggested that I go to the St. Regis next time. 5) Not the hotel's fault, but the ocean is full of seaweed, despite the presence of public servants cleaning up the beach daily. On some days, the smell was nasty, and honestly, it's not a great place to swim. On the flip side, the water in the pool was quite cold 6) There are limited options for dinner, as most of the restaurants serve high-end Mexican food. If you don't like spicy food, then you are left with only two places that have ordinary offerings. For instance, the Italian restaurant does not offer pasta. The best places for families are Itzam, Chaya, and Toro (if you are willing to pay the high price for their steakhouse). The wine selection is mediocre and insanely priced (with markups of 6-10 times the retail price, whereas typical restaurants charge 2-3 times the retail price). I was surprised to find that this resort was more expensive than the most exclusive places in Maui, Hawaii.
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Dec 07, 2025
a luxury paradise
Everything was amazing and Henry went above and beyond for my wife and I to have the most enjoyable and comfortable experience. Thank you to all the staff for everything - we will not forget this experience.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 13
- Pet Policy : Pets Allowed: 1 pet per room with 200USD Non Refundable fee per stay
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.