These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Unlimited access to a one-of-a kind 141-acre waterscape including Aquaventure, one of the largest water parks in the world. A savings up to $139 per person, per day.
Important information: Additional information available at check-in, black-out dates may apply.
Resort Details
- Various Restaurants
Known as the culinary capital of the Caribbean, Atlantis offers over 20 unique dining options, from casual beachside bites to local delights and upscale dinner venues. With the opening of Chef Michael White’s coastal Italian restaurant Paranza at The Cove, Atlantis has become the only resort in the region with three Michelin star-rated chefs: Michael White (Paranza), Nobu Matsuhisa (Nobu) and José Andrés (FISH by José Andrés).
Dining options located at The Reef include Starbucks, Fish, Paranza, Prech, and Frezca.
- 24-hour front desk
- Accessible facilities
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Casino†
- Children programs†
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Casino†
- Children programs†
- Children welcome
- Children's play area†
- Elevators
- Exercise gym†
- Fitness Facilities†
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- wedding packages available, starting at $5,000.
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsite †
Fully superivsed "edu-tainment" for ages 3-12 located in the Coral Towers of Atlantis.
- Direct access to a beach
- Fitness center on-site †
- Gambling †60,000 sqft- the largest in the Atlantic & Caribbean.
1,000 slots and just under 100 tables.
Pegasus race and sports book. - Golf location (onsite/nearby) †18 Holes
- Non-Motorized Water Sports †Guests may rent snorkel equipment at the Blue Adventures kiosk near the Cascades pool.
At Atlantis' Paradise Lagoon, guests can rent kayaks, aquatrikes, etc. - PoolThere is 1 pool on site. Cascades is the main pool at The Reef Atlantis, a semi-private all ages pool near the beach.
Reef Atlantis guests have full and complimentary access to all pools, waterslides, etc. at Atlantis. Guests can walk to these areas or take the complimentary resort shuttles to other Atlantis towers. - Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 4 tennis courts onsite. There are 4 lit tennis courts onsite.
- Water activities †Water park - mayan temple , power tower
- Golf †Golf Course located within a Mile of Property.
- Scuba diving †
- On-site EntertainmentLive entertaintment at Marina Village. Casino, nightclub, lounge, Comedy Club, movie theater located in the Coral Towers.
Seasonal headline concerts, called Atlantis Live! features artists such as Alanis Morrisette, Fergie, Rob Thomas and Maroon 5. Concert details can be found on Atlantis.com.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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A Magical Family Getaway at Atlantis
We absolutely loved our stay at Atlantis! The resort is stunning—beautifully designed, very clean, and we felt completely safe throughout our visit. There were plenty of activities for both kids and adults to enjoy, from water slides and pools to relaxing at the gorgeous beach. The Marina Village was a fun spot to explore, and seeing all the marine life in the aquariums was truly amazing. One area for improvement would be clearer communication on restaurant bookings ahead of time to help ensure availability. Overall, an unforgettable experience—we can’t wait to come back!
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Excellent family vacation
Positives: - Great for families and kids of all ages. - Multiple lifeguards at all pools, especially kids only areas. - Staff was polite, friendly and generally had a great vibe - 7 around the clock shuttles between the hotels - Lots of food options and food was great everywhere. - Beach/ocean at the Reef is the best! - Overall cleanliness was impressive, especially at lobby and pool bathrooms. - Room size was great. Mini kitchenette was handy. - Temps were great in May. Didn’t feel crowded at all. All the restaurants had availability. Opportunity for improvement: - the pull-out couch is not comfortable, get the double bed room instead. - prices of everything (bottled water etc) vary from store/hotel/pool. Hint: get your bottled water from the basketball court/gym.
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Best Vacation Ever
We stayed I think near/at the end of the spring busy season and it was a great time to go. Fantastic experience. Rooms were great, the staff were friendly and helpful and the water park is a ton of fun! Plus the property is absolutely beautiful. We can't wait to go back!
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Our stay at The Reef in Atlantis
The Reef Hotel @ Atlantis is beautiful. We loved their beach and pool. Very secluded and not crowded at all. Beautifully maintained beach. I see them cleaning it every morning from my balcony. Staff are very friendly and welcoming unlike The Royal. Maid service is very good. I learned that the mandatory maid gratuity charged to your room is not really a maid tip. It is used to pay their wages so tip your maids a few dollars if you feel like they did a great job which they did for us. Food is not very good at Atlantis so if you are staying at The Reef you are better off cooking your own food since they have stovetops, cookware, utensils, dishwasher, salt & pepper. Laundry facilities on 2nd floor are free but their dryers only dry every 5 minutes so you are stuck waiting there forever. Had a great time during our stay and we can’t wait to go back.
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In need of a refresh
Our room in the REEF left a lot to be desired. Handles were falling off, outlets didn't work, we went to open the dishwasher and the door fell off. Both in terms of housekeeping, and general maintenance it has been poorly maintained. We were very disappointed, especially considering the price we paid. The pools and other offerings were good, but it just felt like we were at a massive all-inclusive, but you had to pay for everything.
- AdvisoryThe standard cancellation policy applies to all room categories unless booking a non-refundable room category. Non-refundable room categories will be 100% fully non-refundable at the time of booking.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit authorization upon check-in for incidentals; this will place a hold on your funds.
Credit Card Holds - Upon Check-in, the following amounts will be held for incidentals via credit card :
* $250 per room, per day (Subject to Change)Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and resort fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The hotel resort fee is included in your room rate with the following inclusions:
- Daily Access to Aquaventure water park
- Daily Access to The Dig and Marine Life Exhibits
- Wi-Fi All Access (guest rooms and lobby areas)
- Two Souvenir Reusable Water Bottles per room
- Dive-In Poolside Movies – as scheduled
- Daily Access to Fitness Center for two
- In-Room Coffee & Tea
- Resort Shuttle Service
- Unlimited Local Phone Calls
The above list is subject to change and may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.