Resort Details

Dining
OnSite Dining
  • Spencer's by the Sea

    Our love affair with fresh, seasonal cuisine is matched only by our passion for unparalleled service. Each meal is more than a chance to showcase our culinary skills; it's an opportunity to pair great food with our oceanfront setting and create a one-of-a-kind dining experience. With views of the Atlantic Ocean from both inside the restaurant and on the veranda, Spencer's by the Sea offers a memorable Key West dining experience. Featuring fresh seafood, local ingredients and prime steaks, Spencer's simply has it all.

OffSite Dining
  • Sun-Sun Beach Bar & Grill

    Dine at Sun-Sun, only a short walk away from The Reach at sister resort, Casa Marina.  Enjoy a cooling cocktail in the warm Key West sunshine, or relax in the shade under canopies at the bar. Sumptuous salads and tantalizing fresh seafood grace the menu at this luxury Key West resort bar. Start with seared diver scallops. Sample a classic tossed green salad, or a refreshing watermelon and cucumber salad. Fish and meat lovers are well served, with the freshest seafood and expertly cooked meat dishes. Enjoy classic steak frites or the huge knife and fork burger. Enjoy sea views as you relish the grilled NY strip - accompanied by charred green onions, sautéed wild mushroom blend, bordelaise and tri-colored potatoes.

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 694 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Ayla is awesome!

    Ayla helped me get set up on the beach. She was extremely personable - turns out we both love tattoos and she’s from New Orleans and went to the same college as my daughter. I appreciated her help and the chat!

    Sep 20, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Worst staff ever

    Go here if you want to be profiled by the staff. The guy at the front desk ruined our whole experience. Was actively trying to do the least amount of work and insulting us when we ask questions. Will make sure that one among my friends and family even accidentally stays here. No1 has to go through this. The place says its 4 star. Feels like a 2 star. Definitely not worth the money. Everything is super old. If you ask me, it spoils the reputation of Hilton. Worst experiences I have had at any stay/ hotel / resort.

    Sep 16, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great hotel, good beach, a little high for anywhere similar.

    The Reach Hotel is a high cost, with a sister hotel close by and a private beach that is not prevalent in Key West. The staff worked hard and was very nice. The price is too much for the hotel and amenities. On top it looked clean, on the underside the unseen portions of the hotel needs a major facelift. The bollards on the loading dock to the infrastructure needs some attention. The grounds were well kept an clean, and the rooms were on par with our stay here over ten years ago.

    Sep 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best hotel and staff in Key West!

    We spent four wonderful weeks at The Reach this past summer, and it truly felt like home. The entire team made our stay exceptional — everyone was warm, attentive, and genuinely caring. Stephanie and Sharon, who served us at the pool and restaurant, are absolute stars! Their service was consistently outstanding, and they made every moment feel special. Francisco at the pool hut always greeted me with a smile and had a towel ready before I even asked — such a thoughtful and kind gesture. Annie at the front desk consistently went above and beyond to ensure everything was perfect. Her dedication to solving any issue with grace and efficiency was deeply appreciated. And we can’t forget Darius, Jarod, and Ali — the best valet team we’ve ever encountered. They were always friendly, quick, and full of great local recommendations. We’re already looking forward to our next visit!

    Sep 09, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Layout of hotel requires lots of walking but all else is great

    If you have any mobile impairment or just walk slower than most, this is not the hotel for you. It’s like a maze and 1/4 mile to the rooms. BUT otherwise great customer service. Cheerful and helpful staff. Well stocked gift shop (but very expensive). The pool is nice, you can see the beach, make friends. Booked a shaded couch on the beach; it was great. Seaweed doesn’t make it a great swimming location, but just walk up to the pool. Our room was large, good view.

    Sep 07, 2025

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.