Hotel Overview

Sunscape Dorado Pacifico Ixtapa offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Vacations at Sunscape Dorado Pacifico Ixtapa are anything but ordinary. Day and night, the fun never stops for families, singles, and couples. Sunscape's world of Unlimited-Fun® gives you one of nature's most pristine beaches, 24-hour room service, top-shelf spirits, daily refreshed mini-bar, and spectacular ocean views, all while experiencing the special feeling of being welcomed as a most honored guest. 

Fun in the sun awaits at the beach and pools. Fabulous a la carte restaurants and tropical drinks are all part of your escape. The resort features a luxurious tropical atrium, outdoor theater, pool with two waterslides, spa with world-class amenities, Explorer's Club for kids, and Core Zone for teenagers. Fantastic golfing, shopping and nightlife are all nearby. 

Enjoy six amazing first-class restaurants including a buffet, three a la carte options, a grill and a cafe, each offering a unique experience and flare. Be tempted by tasty international and island specialties and four bars serving unlimited premium beverages. 

The first-class spa features a massage and facial center with hydrotherapy rooms, soothing signature treatments, couples treatment rooms, oceanfront massage options, and brand name products, all built specifically for your relaxation and comfort. The state-of-the-art fitness center provides a full range of cardio-conditioning activity and exercise equipment including weights, treadmills, life-cycles, and step machines. 


Ixtapa-Zihuatanejo International Aiport (ZIH) : 12 miles

Property Information

Total rooms: 285


Hotel Details


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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Spring Breakers are not permitted at hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information -
Room taxes and service fees are included in vacation price. 
Minimum night stay restrictions may apply. 
Reservation changes may not be permitted unless authorized by the hotel.

- Sun Club Inclusions -

- Private Sun Club Lounge with ocean view and Private Sun Club Beach Club.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 6094 reviews
  • 5.0 star tripadvisor rating

    The staff is very friendly, attentive helpful and polite. Jhovany took us to a bicycle ride and we have lots of fun and He explained everything really well. There’s a lot of fun activities to do. The food is delicious and the best cappuccino I had.

    May 22, 2024
  • 5.0 star tripadvisor rating
    One of the best

    Perfect experience, we got a special dinner with our family, and the service was perfect. Food delicious and drinks, boozing. They decorated the place quite beautiful and we spend a very good moment. We ended quite satisfied and with desire to come back for more

    May 18, 2024
  • 4.0 star tripadvisor rating
    Good stay, but could have been better.

    A late review for our stay in mid March. We booked the Sunscape Club room, excellent value for the room, lounge and beach chairs and dedicated restaurant. Initially placed in the wrong room, had to wait two days to move, then had water come leak from the bathroom ceiling which required a second move, sigh.( my spouse received a free spa massage as compensation).The resort's breakfast and lunch are good, but the al carte meals(only two choices) were very inconsistent. Staff was very, very attentive and professional. The place itself is starting to show its age and needs to have some money spent by the Hyatt group to bring it up to date. Beach is lovely. Good value if you can get the right price.

    May 12, 2024
  • 5.0 star tripadvisor rating
    Simply amazing

    Simply an amazing trip! We had the greatest time! The newly created space for the members is so inviting and cozy. Josue Angel and Pedro are great hosts. Pedro makes amazing drinks. Jesus from preferred pool area has helped us many time with accommodations of the loungers. Our son (3yo) really enjoyed the pool and the slides. Despite not being able to swim in the ocean because of super strong currents and deep sea phenomena, we had a great vacation.

    May 11, 2024
  • 4.0 star tripadvisor rating
    Thank you

    Thank you to all the people that work in Sunscape they make me feel like home. The location is very good. The beaches are forever but the ocean is very aggressive an difficult to swing

    May 06, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.