Kids Stay Free Age (3-12), When sharing room with their parents.
Resort Details
- Agave Bar
Poolside bar
- Alltra VIP LoungeServing refreshments for club level guests
- At SunsetSavor Mediterranean flavors as you take in breathtaking sunset views over a serene blue lagoon.
- AzulBeach front buffet & Asian Cuisine serving local specialties by day and a la carte Asian cuisine at night.
- Brasas GrillEnjoy delicious cuts of meats and fresh seafood cooked on a BBQ and served poolside.
- Cafe MexicoCoffees, teas served daily
- Casa De Rosa
Authentic Mexico at its most delicious with warm hacienda décor and vibrant local flavor
- CravingsPastries, sweets, and other delicious dessert items
- Kaa Bar & LoungeLocated at the main lobby, featuring live music
- Las Olas BarBeach bar with Refreshing drinks by the ocean
- Sun Club LoungeServing refreshments for club level guests.
- The Dog HouseCatch this cart serving the hottest dogs and coolest drinks.
- Ventanas
Extensive buffet of impeccably prepared international cuisine
- ViaggioRustic cuisine of the Italian seaside
- Family Junior Suite, King Bunk and Trundle BedBedding -Bunk Bed w/trundle bed + 1 King
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-2, max ch-3, total -5- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite King Beachfront Swim upBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad- 4, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- King RoomBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Deluxe Junior Suite King LagoonviewBedding- 1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Deluxe Junior Suite Double LagoonviewBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Deluxe Junior Suite Ocean View KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite DoubleBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Ocean View KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Double BeachfrontBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Ocean View DoubleBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite King BeachfrontBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Sun Club Master Suite Ocean Front KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Ocean Front KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Master Suite Ocean View KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Master Suite KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Ocean Front DoubleBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Presidential Suite 1 King BedBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-4, total- 5.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Deluxe Junior Suite Ocean View DoubleBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Standard Double BedBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite King AccessibleBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Double AccessibleBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- 24-hour front desk
- Air conditioning
- Child programs*
- Children welcome
- Lounges/bars
- Restaurant
- Room service*
- Wi-Fi
* Fees may apply
- Pool
- Soccer field *
- Spa *Aura Spa
- VolleyballBeach volleyball
* Fees may apply
Experience the ultimate sun-soaked escape at Sunscape Cancun Resort & Spa, where all-inclusive fun meets beachfront relaxation in the heart of the Hotel Zone. Indulge in a wide array of dining options with multiple restaurants offering international flavors, from classic Mexican cuisine to Italian specialties and global favorites. Sip on unlimited domestic and international beverages at bars and lounges ranging from laid-back beach spots to lively lobby settings. Whether you’re lounging by the pool, soaking in the ocean breeze, or enjoying the exclusive beach cabanas, every moment invites you to relax. Families and adults alike will find tailored spaces and experiences, including a splash park, beachfront activities, and engaging entertainment for all ages.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18308 reviews
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Nov 08, 2026Beautiful resort with friendly staff
We thoroughly enjoyed our stay at Sunscape. The resort was beautiful and the staff was extremely helpful and kind. There were many delicious dining options from cafes to buffets to specialty restaurants to tacos by the pool - we enjoyed them all. Our room was spacious and clean with a well-stocked minibar. The beach was nice with very few rocks and a lifeguard to watch over everyone. Our concierge, Mauricio, was delightful. We felt like we had a friend looking out for us during our stay at Sunscape.
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Nov 07, 2026
Amazing
We spent a wonderful few days at the hotel (November 2–6). The service was flawless, and the food was delicious with a good variety (it’s not just Mexican cuisine; there is a separate Mexican restaurant). The sea is also beautiful, though quite a bit of seaweed washes up on the shore by the afternoon. It is extremely child-friendly, so I would primarily recommend it to families.
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Nov 07, 2026
Review
Fantastic service and great food
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Nov 06, 2026Would Visit Again!
Pros- good value, amazing beach, lots of pools/ warm water, nice rooms, lots of beach/ pool chairs, very clean and good kid activities each evening. All in all a great experience. This is a great place to stay for families, might not be as fun for couples/ young adults. Cons (I'm nitpicking herel- longs breakfast lines for the buffet, hard alcohol seemed diluted, not enough shade on the beach, the little kids pools have very steep entrances and are very slippery (difficult for small children), booking dinner reservations through one person proved challenging when their system "went down" and so there were long lines for her office as well.
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Nov 05, 2026
Great Italian spot!
Javier at the Italian restaurant was great. The food was very good.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed: Small Dogs Welcome
- Only for service dogs
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.