Resort Details
- Various Lounges/BarsPikake Lounge-cocktail lounge
- Various RestaurantsPikake Terrace-AM/PM Buffet
Princess Food Court-Continental
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Concierge desk
- Elevators
- Exercise gym†
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Parking†
- Pool
- Restaurant†
- Room service†
- Room service - limited hours†
- Safe deposit box†
- Shopping mall†
- Smoke-free property†
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsite †Poppins Kids Program available located at the Sheraton Waikiki Hotel.
- Fitness center on-site †
- Non-Motorized Water Sports †Can be arranged through our activities desk
- PoolThere is 1 pool on site.
- Spa †
- Beach
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentNight Hawaiian Music-Pikake Lounge
Creation-A Polynesian Journey/Dinner Show
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4737 reviews
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Jan 25, 2026Nice resort-hotel, very close to Waikiki-beach
Rooms are good, every evening live-music and just a few meters to Waikiki beach. Breakfast is also good standard. Restaurant has limited options but around the hotel are plenty of dinner-opportunities. I want to mention Bryce from the reception, who did an outstanding job in sorting out a problem with a booking that I screwed up. He helped me a lot and despite other tasks at the same time he stayed patient and found a solution for my prob. Well done, thank you!
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Jan 23, 2026Great service
We had a great stay at the hotel with a lovely room that had an ocean view. The stay was also made more memorable by Henry on the guest bell staff. He was talking to my wife who mentioned we were in Hawaii for my 70th birthday and when we returned from our tour of Pearl Harbor we found a very nice cooler bag in our room with local snacks and also a card for two speciality drinks in the hotel bar. It’s when you receive service above and beyond that makes the whole stay more special and memorable. Everyone we have met here has been great but Henry by far represents the hotel with class and exemplary service.
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Jan 23, 2026
Beyond words
When I arrived in Hawaii, my dog was unexpectedly placed into quarantine due to an airline error. I was exhausted, heartbroken, and in tears after an awful day. Thankfully, I was booked at the Sheraton Princess Kaiulani — and that is where everything changed. From the moment I walked in, I was greeted by one of the kindest humans I’ve ever met, Kianna. She looked at me and immediately assured me that I was in good hands. That reassurance alone meant more than she’ll ever know. All I needed at that moment was a glass of wine and a little compassion — and I received an overwhelming amount of both. Julia and Nicole took the time to truly listen, offering comfort and empathy when I was completely undone from being separated from my dog. Their kindness felt more healing than anything else could have been in that moment. Then there was Jason, who went far beyond what anyone could ever expect. He became a true friend. On his day off, he insisted on picking me up at 7 a.m. to help rescue my puppy from quarantine. Words truly cannot express how much that meant to me. It was one of the most selfless, compassionate acts I’ve ever experienced from someone I had just met. I’ve now been here for two weeks and realized I couldn’t leave without making sure Sheraton knew what extraordinary humans they have on their team. These individuals didn’t just provide service — they provided humanity, comfort, and genuine care when I needed it most. From the bottom of my heart, thank you. I will never forget the kindness shown to me here. Love, Matt&Frank
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Jan 15, 2026
Peaceful and friendly trip
Celeste and Samantha at the front desk were extremely helpful and friendly. They made our experience one to never forget. Thank you team!
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Dec 30, 2025
Renovated tower, Convenient location, but not sufficient pool for young children
We booked two renovated double bed connecting rooms with points. Due to platinum status, was able to get upgraded to a room that can see the ocean from the balcony. Yin at the help desk was very welcoming and helpful. There was complimentary breakfast for platinum members. Staff at Splash Bar was fantastic, though at peak hours, they could have added a couple more restaurant staff. Loved the 6:15 am yoga classes at Moana Surfrider across the street. Sheraton Princess guests can attend. Location is fabulous - just steps away from the International Marketplace. Only reason for not five stars is the kiddie side of the pool is very limiting and it is 3 ft plus in height. Not ideal for toddlers.
- AdvisoryA minimum self parking fee of $45 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryChildren Rollaway Charge per night is $78 plus 17.962%
- AdvisoryPrices are based on single or double occupancy. You may incur additional charges at the time of check-in for additional room occupants as well as the Resort Fees and taxes applied on the additional occupant’s charges.
- AdvisoryA mandatory hotel-imposed fee of $42.00 (plus tax) per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory fee please see hotel policies.
- AdvisoryWe are delighted to announce that the Sheraton Princess Kaiulani Waikiki Beach Ainahau Tower Rejuvenation has been completed. Among the highlights of the refresh are: • 6 new Junior Suites. • 558 refreshed Guest Rooms. The hotel is offering the following packages: • Be the First to Experience the New Ainahau Tower. • Golf Getaway Package. • Room & Breakfast at Splash Bar. • Storytelling with Tutu. • Venture on the Princess Kaiulani Historic Tour
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
- Daily Enhanced High-speed Internet Access (Revised from WiFi Premium Access in Guestrooms and public areas)
- Mi-Fi rental (one per room per stay) – personal device providing high speed WiFi anywhere on island (Revised from MiFi Rental - unlimited high-speed wireless on Island - Complimentary rental of 1 MiFi per room per stay. Rental available at the front desk located on the lobby level)
- Complimentary Surfboard Storage. Available at the pool services desk lobby level
- Daily meditation class for 2 guests (Revised from Yoga Nidra Meditation. Reservations available at the front desk located in the lobby)
- Twice daily Yoga classes for 2 (Revised from Beach Front Yoga, Reservations available at Front desk located in the lobby.
- Cultural activities for 2 guests, including Sunrise ceremony, Hula, Ukulele, Haku, Kupe (Bracelet), Lauhala (weaving), Story time with Tutu and Historic Tours, plus daily orchid/flower lei making. Some activities require reservations. (Revised from Daily Cultural Activities - lei making, ukulele lessons, hula lessons, and historic tours. Reservations available at the front desk located in the lobby)
- Souvenir tote beach bag per room per stay
- Bonvoy Elite Amenity (Gold members and above): Daily beach chair rentals for 2 guests.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.