Hotel Overview

Secrets Lanzarote Resort & Spa offers Apple Vacationers Exclusive PerksEnjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.
One of the first Secrets Resorts & Spas in Europe, Secrets Lanzarote Resort & Spa is a relaxing adults-only retreat in Puerto Calero Marina in the Spanish Canary Islands. This hotel offers guests seeking romantic views of the deep blue Atlantic Ocean an inviting getaway. Enjoy exquisite restaurants and bars, sparkling pools, a rejuvenating spa and a fully-equipped fitness centre, all under one roof. Our 24-hour multilingual Reception team can help you to plan exciting excursions to renowned destinations, such as the crystal-clear waters of the Papagayo Beaches and the volcanic Timanfaya National Park. Escape to Secrets Lanzarote Resort & Spa and enjoy a well-deserved pampering experience in the Canary Islands. At  Secrets  Lanzarote  Resort  &  Spa,  guests  can  relax  in 335  luxurious  non-smoking  rooms  and  suites  with  spectacular views, most overlooking the majestic Atlantic Ocean. Suites are fully-equipped with a furnished terrace, a king-size bed or two double beds, and a spacious bathroom with a whirlpool bathtub and walk-in shower. Complimentary Wi-Fi throughout the resort allows guests to keep in touch with the people they are travelling with, as well as with friends and family back home. 
Secrets Lanzarote Resort & Spa offers a wide range of excellent activities and facilities for an easy, breezy experience. Take a dip in one of our four sparkling pools, work out in the fully equipped fitness centre or enjoy our interactive entertainment team’s activities and performances. * Additional costs may apply.

Location

Puerto Calero
Lanzarote Airport : 9 miles

Property Information

Total available rooms and suites: 335

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Hotel Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 

This hotel cannot guarantee a spring-break-free environment.

General Information:

Room taxes are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 8156 reviews
  • 5.0 star tripadvisor rating
    Perfect break looked after amazingly!!! Highly recommend this adult only Hotel

    We spent a week at secrets resort in Lanzarote this April. We had the most amazing time from the moment we arrived to our departure. On arrival we were met by Conti who looked after us amazingly settling into the hotel. Join the week we enjoyed the spa which we can highly recommend. Every evening cocktails in the piano bar were delightful and the weight of Ronaldo looked after us really well throughout the week. Food was exceptional. We cannot fold this hotel at all being an adult. Only hotel meant it was incredibly quiet and we were able to have the relaxing break. We were very much hoping for.

    Apr 11, 2024
  • 1.0 star tripadvisor rating
    Cashmere winter coat stolen from my room

    Very nice winter coat stolen from room. Management tries to help. The issue remains and someone in housekeeping took a shine to it and it is gone. Otherwise, nice place, good restaurants, Pools, location, clean, quiet. No beach. Management needs to root out theft. Apologies and shrugged shoulders won’t do. This is not acceptable.

    Apr 11, 2024
  • 4.0 star tripadvisor rating
    Very quiet well maintained hotel with great staff.

    Firstly the preferred club option wasn’t clear on booking so we were very surprised that the picture you see of the hotel on the website is the area only for preferred guest. That is false advertising. Saying that, even though they tried to sell us a preferred room on check in for an extra €40 pp per night (B&B) we didn’t think it would be worth the money as there are still plenty of pools and lovely areas to sun bathe with beautifully maintained planting areas but the pools are cold. The rooms are of a good size with a huge very comfortable bed!! The balconies were big enough for a small tables and two chairs. We stayed on a B&B basis which we liked as we like going for a walk in the evening into the marina which is a 10 minute walk along the seafront and try different restaurants and we heard from other guests that the food was a bit hit and miss in the hotel. Breakfast had a lot on offer but it was exactly the same every day! The entertainment wasn’t much to write home about. An hour of singing or dancing in the lobby in the evening and 2 girls that stood by the main pool to see if they had any takers for aqua aerobics, we didn’t even realise that’s what they were there for, only on our last day did they walk around the pool to try to drum up interest. The staff is amazing though, they couldn’t do enough for you and they were always smiling with a cheery hola! When you met any of them.

    Apr 10, 2024
  • 3.0 star tripadvisor rating
    Overrated, all looks no class

    We have just arrived back (9/4/24) from a week stay in Secrets Resort and Spa in Lanzarote. When booking this we were told this was a 5 star resort and we considered it worth the money which we spent over £2.5k with £1.2k all inclusive on top on arrival for all inclusive. This was not even the top band (preferred club). On arrival the hotel looked lovely, we decided since I am 26 wks pregnant that we would upgrade our stay to all inclusive for convenience even though I wouldn't be able to make use of the drinks package I was happy to do so. This was a massive regret. Our main reason for this was the walk to the main port is around 10 minutes and down some steps so we thought it would be easier to have choices within the complex. We ended up eating out twice due to the lack of quality! Let me start with positives. The spa was excellent, all be it an additional cost (which at a 5 star should be included in the price). We spent around 60-90 minutes each day here enjoying the facilities and the staff within the spa were brilliant, they really couldn't do enough for you. As well as this the evening entertainment was not bad either however if you were to stay for 2 weeks the same entertainment was back again for the second week. The food at the hotel was no more than 3 star quality. Please find attached a review of each restaurant we attended within this complex: Portofino: Let's start on a positive. A very basic but edible restaurant which we ended up visiting 3 night in our 7 night stay. We sampled the pasta and pizza options which were nice however lacking a 5 star quality you would find elsewhere. The lasagne was bland however the pizza was nicely prepared, not worth the price charged however. Bluewater Grill: This restaurant is meant to be a steak and meat restaurant. My husband opted for the steak which was a cheap cut of meat, chewy to eat and in his words "the worst steak i've ever eaten". We decided not to stay for dessert here as the quality of this restaurant was just so poor. I did leave feedback on their app regarding this. Oceana: A seafood restaurant that clearly don't know how to good seafood. The cod dish I chose was clearly frozen and the fish had a smelly odour. Being pregnant I did not want to risk this. My husband got the scallops for starter which was butchered and rubbery along with the sea bass for his main. The sea bass was poorly cooked with soggy skin and the potatoes to accompany it were soggy and in-edible. Again we left swiftly after this meal and went to the buffet restaurant for chips as we were starving! World Cafe: The buffet choices were very limited and a lack of utensils meant there were cross contamination of food when selecting them to your plate. I seen the same options in the world cafe than i did at some of the restaurants which was disappointing as it didn't make the restaurants seem premier. For a 5 star resort I was expect a lot more from the buffet, it was at best a 3 star. We didn't even bother with the sushi restaurant as my husband was too nervous to try after the other mishaps. The pool bar was only accessible for non preferred guests between 11am - 12pm and 3pm - 6pm. The food here was better than others but with limited timing it wasn't ideal to make our holiday relaxing. Additionally I would like to mention there was a lack of service around the pool from staff, only once did we have our order taken around the pool and brought to us. The resort facilities were limited and the aqua fit was not running on 2 of the first days we arrived. We overheard another couple ask about the classes to which the girl had stated it was her first day. I think this doesn't warrant a 5 star for the hotel on offer. I really think the advertisement of 5 star on your website for this hotel is excessive and should be reviewed. This was a false 5 star resort and at best would be a 4 star taking in consideration the facilities, service and quality of food.

    Apr 10, 2024
  • 5.0 star tripadvisor rating
    Excellent

    I really cant fault this resort , from the moment we were welcomed to the moment we left . So welcoming , great food , fabulous Spa. The choice of restaurants we good , Best dish - Scallops at La Oceania. Very difficult not to over eat as so much choice though !

    Apr 09, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.