Hotel Overview
The magnificent Secrets Spa treats you with dozens of pampering choices. Experience pure indulgence through a combination of the latest hydrotherapy and indigenous treatments.
Indulge in an expansive array of international cuisine. Choose from four a la carte gourmet restaurants and a buffet venue reservations are never required. Most restaurants offer oceanfront dining. Or sneak away for a romantic meal in your suite or on the beach. Your Unlimited-Luxury privileges include all meals as well as premium beverages. Guests also have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6pm to 1am (transportation costs are not included).
Location
CozumelProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7222 reviews
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Dec 05, 2024Secrets Aura
I love Secrets. My husband and I have been going to Secrets since our honeymoon 19 years ago. The quality of the Aura resort and the food have definitely gone down. For the 10 days were there we had luke warm water in the shower and no water pressure -and we were in the newly renovated building/area. Not sure what was renovated! Only 2, maybe 3 of the restaurants would be open at a time. Windows was the best restaurant and then we went again to Windows and they messed up the Carpaccio. It's a shame. The staff were still very nice, and tried to accommodate....especially, Pablo the manager (thank you so much Pablo!), Francisco, Javier and Roger the Bartenders; Elizabeth, Arsenia and Rosana @ the Market Cafe. Maybe it's needs a overhaul. The Food & Beverage manager definitely needs to step it up. I don't think we'll be going back there.
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Dec 04, 2024Lovely trip
My partner and I had a lovely time at Secrets Aura in Cozumel! We spent 7 days, enjoying multiple dives with the Dive House (located on the resort, they were very accommodating!) This is definitely a more quaint Secrets resort. But we thoroughly enjoyed the peacefulness. It was always easy to get a chair by the beach. The water was clear and calm. We had a swim up suite with a waterslide that went down to the main pool (very fun! But our waterslide was busted. A neighbouring waterslide still worked.) The staff was amazing (special shout out to Arbey for all the fun activities and great energy!) We found the drinks very good. But, the food options were limited. Not being “preferred” club meant that we couldn’t eat at the restaurants for breakfast or lunch. Only room service or the barefoot grill. The restaurants alternated which were open each night. We preferred Bordeaux, but even by day 7, we were getting a bit tired of the food. Not being preferred club also meant we couldn’t play tennis, which was a bit disappointing for us. But given the price, I still don’t think preferred club would be worth it. Overall, we would return! We had a wonderful time :)
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Dec 04, 2024Good times and great food
The event coordinator, Arbey Aguilar, was an exceptional surprise during our stay. Arbey exuded an abundance of positive energy and successfully orchestrated memorable events for the guests’ enjoyment. Should I return, I eagerly anticipate the opportunity to collaborate with Arbey once more.
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Dec 04, 2024
Great friends weekend at Secrets Aura Cozumel
Had an awesome 5 day weekend with some friends at the Secrets Cozumel! The Resort was beautiful, and the Staff was great! Thanks to Clara for always helping whenever we needed anything, Arbey for the awesome entertainment and making us smile, also the Spa staff Maribel, Manuel and Ana (amazing massage) thanks a ton! Definitely recommend the hydrotherapy to start your day off on the right foot! It was nice having the privacy of the 18+ as well, but having access to the Dreams and Sunscape next door meant lots of room to explore if we wanted to. Cozumel is a nice little peaceful spot to escape! Don't hesitate!
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Dec 03, 2024
Great way to celebrate Thanksgiving
Beautiful clean beaches. Between Secrets and Dreams, we had an incredible Thanksgiving celebration. We could play with the kids and retreat to Secrets for rest. I highly recommend the Preferred club. Also, try the yoga each morning, taught by highly experienced teachers from the US.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.