Hotel Promotions
Non-Refundable Category
This category is non-refundable at time of booking. This supersedes any other hotel cancel policies.
Applicable Dates:
Booking Dates: 09 Mar 2020 onwards
Travel Dates: 09 Mar 2020 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges / Bars
    - Barracuda.
    - Desires.
    - Halftime. 
    - Manatees. 
    - Rendezvous (Closing Time - 12 AM)
    - Showtime. 
    - Sugar Reef. 

    Open during main show with beverage service, hours may vary.

  • Various Restaurants

    - Barefoot Grill.

    - Bordeaux.

    - Coco Cafe - Coffee and snacks.

    - Himitsu - Pan-asian cuisine. 

    - Market Cafe - International buffet. 

    - Oceana - Fresh seafood. Casual Elegance (Open Time  6 PM)

    - Portofino - Italian cooking. 

    - Seaside Grill - Grill specialties. Casual Elegance required for dinner

    - The Patio.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms†
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Pool
  • Shopping mall†
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms†
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Pool
  • Shopping mall†
  • Spa†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Meeting Facilities†
On-Site Wedding Services

† Fees may apply

On-Site Recreation
  • Archery
  • Bike trail †
    Enjoy tours to the yal-ku lagoon.
  • Fitness center on-site

    On-site amenities include: 

    Free weights.
    Fixed bicycles.
    Climbers.
    Elliptical.
    Fitness accessories (yoga mats, exercise balls, etc.).

  • General †
    •Indoor/Outdoor Activities:

    o Beach volleyball

    o Bike tours (available only Monday, Wednesday & Friday)

    o Cocktail classes

    o Cooking classes (sushi, pizza, sashimi & guacamole)

    o Cornhole

    o Cross Training

    o Water Sports

    o Akumal is famous for its water sports due to the famous green sea turtle population that resides in the Akumal waters.   
     
    o Aqua Strong 

    o Deep sea fishing*

    o Kayak tour**

    o Paddle board tour**

    o Pool volleyball

    o Pool biking

    o Snorkel tour*

    o Sport fishing*

    o Water aerobics

    o Water polo

    o Water casino

    o Jump fit

  • Non-Motorized Water Sports
  • Pool

    On-site large infinity pool, fun social pool, and a quiet pool just to relax.

    2 outdoor whirlpool tubs available. 

  • Tennis court
  • Volleyball
    Beach volleyball.
  • Water activities †
    Aqua Strong- AFAA Certified Instructor
    Kayak Tour
    Paddle Board Tour
    Pool Biking - AFAA Certified Instructor
    Water Casino
Off-Site Recreation
  • Diving †
  • Fishing
    Deep sea fishing.
  • Snorkeling

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 14824 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great Service

    Great service and staff. Couldn't do enough for you. Resort was pretty and clean. Entertainment was good and often in 2 locations each night. Outdoor BBQ for lunch and daily pizza oven and rolling fruit and ice cream cart. There are 3 large pools. The one near the ocean was the loudest and then got quieter as you moved further. The food was good and you sometimes will need a reservation. Hibachi was very good. It is not necessary to have a swim out pool. The pools were cool and not heated. Despite the many signs your will get lost. We stayed entirely on the property and relaxed in our lounge chairs. Antonio and Sharon were great and so was our Concierge Jose. If you want something just ask and they will take care of it. The beach was crowded with lounge chairs on top of each other, it also had a slight odor. The gluten free breads and muffins were not as soft as they could be. The fruit was like candy. There are vendors on the beach. There are also staff (not aggressive) looking to sign you up for a massage/timeshare talk. Paddle boarding and kayaking is done by hotel group tour only. I recommend taking part in the pool side activities to enjoy your stay. They have Tequila tasting for a slight up charge, Teaching and sampling on carving a Tuna. Spanish lessons. Water exercise and aerobics.

    Jan 23, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Outstanding Resort - Best of the Best

    While I could go into detail listing everything we loved about this resort, it would likely require me to write a book. As such, I refer to all the other 5 star reviews. This place was truly magical and our experience was next level when it comes to all inclusives.

    Jan 23, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our favorite Mexican all-inclusive resort

    This resort is spectacular and elegant in some ways, and very homey in others. The grounds are wonderful, staff nice and engaging, restaurants and food is the best all-inclusive experience we have had, pools and facilities are maintained, and the location in Akumal is perfect. We come back to this one resort twice per year because it offers us consistency is quality, comfort, and relaxation.

    Jan 23, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Secrets Akumal

    Loved everything about our stay at Secrets. It was a wonderful place with wonderful people. I will recommend this location to friends and family!

    Jan 23, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Unbelievable experience!

    This resort was the most accommodating resort I have ever stayed at. The service was incredible. We felt pampered, attended to and spoiled! The food was incredible! We will definitely be back!

    Jan 23, 2026
Hotel Advisories
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be $75 USD for 2026 payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.