Salterra a Luxury Collection Resort and Spa-Turks and Caicos

Customer Ratings & Reviews

TripAdvisor Traveler Rating

93 reviews

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  Terrific Service and a Relaxing Experience

  This was the most relaxing and reinvigorating vacation we’ve had. Lawrence, Asanka, Nagesh, Sandra — we can’t name everybody, but the entire team was kind and responsive and a pleasure to be around all week. We can’t say enough about how special the people are. The resort and the pools were beautiful and quiet, and the service was top notch. The beach isn’t AS picturesque as others across Turks and Caicos, but you feel as if you have it all to yourself. The stingrays and flamingos and donkeys and wild horses were fun to see. Definitely hope to come back.

  Dec 10, 2025
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  I recommand

  If paradise has a name, it’s Salterra. Rooms are amazing, the pool is great to relax, but there is also a beautiful spa and the possibility to take a bicycle around the island. The restaurants serve delicious food. Recommend this place as a wonderful relaxing vacation spot.

  Dec 08, 2025
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  A Thanksgiving of Gratitude: Exceptional Care at Saltera

  It feels only fitting to write this review on Thanksgiving, as we are incredibly thankful for the amazing week we spent at Saltera. Unfortunately, our daughter was not feeling well for most of the trip, but the resort staff went above and beyond to keep her cheerful and comfortable. They helped us organize a visit to the island doctor for antibiotics, and the team treated us like family. There was a treat waiting for us every evening that made the kids feel at home despite the circumstances. I have to give a special mention to the people who made this trip so memorable: • Lawrence, our amazing butler: He was kind, thoughtful, and always available with a big smile. From getting a humidifier for our daughter to bringing balloons, making fun towel animals, and rescuing us from a buggy ride, he was a superstar. • The F&B Team: Asanka, Lovely, Sohini, Arup, Lijim, and Nagesh were super hospitable. • Karel (Dir of F&B): So lovely and constantly ensured our daughter was feeling okay. The team arranged custom soup for her, brought her a blanket at dinner, and even delivered food to our room. • Joe at Adventures: So knowledgeable and fun! • The Kids Club Staff: Adorable and incredibly patient. And most important • Diane (Resort Manager): She runs a tight ship and manages a well-oiled machine, navigating supply challenges with grace. She went out of her way for us, and the kids are so happy with the presents she gave them—we will always have a part of Saltera with us back home. The Resort & Food: Very comfortable room with everything you need, super comfy beds and gorgeous views. The location is beautiful if you are looking for a peaceful vacation away from reality. The water is stunning, clean and calm .. snorkeling right off the beach was perfect, accessible, and the water was calm and clean. Loved all the walks along the beach as well. We took a trip to Sail Rock Resort's restaurant, Cove for lunch one afternoon—gorgeous beach and amazing food. The golf cart ride there was an adventure, and seeing the beautiful flamingos on the way back was a highlight. Regarding the on-site dining, the food and drinks are pricey but very delicious. Cobo and Sisal were our go-to places, kids enjoyed the regular menu as well. However, I do wish there were more options as restaurants are on a rotation. On three occasions, the kitchen ran out of the main, fastest-selling items by 7 PM. A bit more mise en place for the popular items would be a great improvement. We missed out on evening activities due to our sick little one, but we felt the evenings could use a little more life, perhaps a DJ or some music. As Bonvoy loyalists, we will definitely be back. We wish this resort the best and hope guests from all over get to experience this beautiful place.

  Nov 27, 2025
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  Amazing service.

  Came here with my husband and our two teens. We take a family holiday to the Caribbean every winter 2-3 times as we live on the East Coast. Salterra was by far the best service I have experienced in the caribbean ever - at the pool, restaurants and front desk. The team here is incredibly experienced and professional and all seem to come from a hotel school. South Caicos is a quiet and very safe island. It was a real treat and it was very relaxing. We felt really cared for.

  Nov 25, 2025
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  Best Caribbean Destination

  As a traveler to the Caribbean 30 plus times, I’m compelled to share our experience at Salterra in South Caicos. Salterra is easily the best experience yet. For starters, the South Caicos airport is new and the systems in place are effective and efficient. The same can not be said for any other airport I’ve visited. American Airline flies direct to South Caicos from Miami and upon landing you realize your flight is the only flight. You quickly move through customs and retrieve your luggage. From there you are shuttled in nice vehicles (suburban) 5-6 mins to the resort. That’s it. Airport to resort is that close. Upon arriving an abundance of staff greet you and handle your bags and you immediately sense this place is special. Check-in was quick and efficient. Our room was brand new, and had fantastic view of the property and the ocean beyond. The Pools are quite large and perfectly maintained. There was a large group there at same time and never did it seem like there was a shortage of pool chairs or cabanas. The Beach was clean and the snorkeling was awesome. The Food options are limited but changed daily. Brine was are Saturday meal and it was unforgettable. The restaurant staff is excellent. The kayaking is definitely recommended. Of all the excellent features of this place, the Spa is our favorite. Wow. Get the salt scrub! Travel-easy Resort-beautiful Staff-incredible.

  Nov 18, 2025