Hotel Overview

Discover All-In Luxury® at the beautiful Royalton Riviera Cancun, An Autograph Collection- All Inclusive! This modern resort offers opulent perks like Royalton Signature DreamBeds, deluxe in-room amenities, reservation-free dining, complimentary WiFi, and more! 

Enjoy Japanese Cuisine at Zen, sink your teeth into a juicy steak at Hunter Steakhouse, taste authentic Mexican Cuisine at Agave, and enjoy several other delicacies at a total of ten gourmet restaurants. Coffee and dessert is even offered every afternoon at the cafe. And with 24-hour room service available whenever you would like, you never have to leave your room! 

Pamper yourself at the spa, where you can indulge In a variety of treatments, get a workout in at the fitness center, complete with exhilarating classes like Boot Camp and Yoga, enjoy time at the beach, or make a splash at the pool (there are seven of them)!

Little ones will love the Clubhouse Kids' Club, especially since they get to mingle with characters Max and Ruby. They can also spend hours beating the heat at the Splash Park! Teens can hang out at the supervised Lounge, enjoy non-motorized watersports like kayaking, snorkeling, and sailing, or participate in other activities like beach volleyball. 

There is never a dull moment at this luxurious, family-friendly resort!


Riviera Maya
Cancun International Airport (CUN) : 12 miles

Property Information

Total rooms and suites: 840


Hotel Details


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Hotel Advisories

Advisory The Hotel wants to notify that all the guests arriving as of January 1st 2023, the complimentary access to hydrotherapy circuits will be limited over the age of 18 which will be one session per person per stay.
Advisory All nine of hotel's exceptional restaurants will be going under renovation. This will encompass a complete overhaul, from the guests' areas to the back of the house, aiming to take the culinary experience to unprecedented heights.
Advisory The second phase will be cover lavish suites of resorts. These improvements will be implemented in different sections throughout the resort and will take place in a slower pace. It has been specially outlined like that to avoid any disruptions to our clients.
Advisory We are thrilled to share with you the exciting news that the first phase of our transformative journey has been a resounding success.
Advisory The Environmental Sanitation Tax of a minimum 76 MXN (approx. $5.00 USD) per guest, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 20108 reviews
  • 5.0 star tripadvisor rating
    Birthday in Cancun

    Beautiful hotel with very approachable and friendly staff. Special mention to Milton part of the entertainment team who made our stay even more special. The Taj restaurant was excellent as well. Overall a great experience for any couple that wants to visit Mexico.

    Apr 21, 2024
  • 5.0 star tripadvisor rating
    Great family spring break trip!

    We stayed at the royalton the 2nd week of April and had a fantastic time. We had a family of 5 and thought the room was a nice size but really did not spend much time there besides sleeping. The staff that we dealt with were fantastic especially Juan Pablo and his crew in guest services. They were helpful with any questions we had regarding the resort including dinner reservations and off campus tours. It was a busy week at the hotel so getting up early for chairs was recommended but later in the afternoon things opened up. Our kids were 12,9 and 6. They really enjoyed the vibe team and we participated a lot in the afternoon events and watched the shows each night which we thought were outstanding. We thought the food selections and seating for buffets were great. Favorite restaurants were hibachi and hunters steakhouse. Italian solid as well. We would highly recommend the royalton and any dealings with Juan Pablo and staff. They went out of there way to make it a great experience

    Apr 21, 2024
  • 4.0 star tripadvisor rating
    Royalton Hideaway

    Hotel its self is absolutely beautiful we went diamond club and was well worth the extra money! We had 2 butler’s Daniel and Gamboa who were absolutely fantastic went above and beyond what they had to do for us made all of our supper reservations, and checked in every day to make sure everything was fine. As far as activities go for this resort, they are amazing. There’s always something going on the vibe team itself. Really gets everybody pumped up and ready to go!! Rooms were average we did receive a free beach bag and room spray when we checked in along with two bottles of wine and a bottle of alcohol of your choice. My only concern is that the food is just ok ! We went to Dorado to eat breakfast every morning, where we were greeted by Carlos Garcia who is fantastic! He always greeted us with a smile and always knew our order and made us feel special !!

    Apr 21, 2024
  • 5.0 star tripadvisor rating
    My vacation in Cancun

    The gym is awesome a lot of different workouts and working out with my friend they are keeping us in shape The people that helped us out was Edgar from Royalton fit and George 💪💪💪💪🏋️🏋️🏋️‍♀️🏋️‍♀️🏋️‍♀️🏋️‍♀️🏋️‍♂️🏋️‍♂️🏋️‍♂️🏋️‍♀️💪💪🏋️‍♀️

    Apr 21, 2024
  • 5.0 star tripadvisor rating
    Our holiday trip in Royalton

    A very warm welcome from the beginning. The staff were very helpful and friendly. This hotel as a whole was very clean and well presented at all times. The Hunter restaurant was our favorite and Milton from the entertainment team was so much fun! We will come back anytime.

    Apr 20, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.