Resort Details
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Birthday Vacation
Great stay , hotel room was nice , I’ve stayed prior and love the grounds , the pros: hotel room , pool, staff, beach area, valet parking Cons: Atmosphere, no casino, no night life , but everything is within walking distance , Best of all : William at front doors he is a Puerto Rican Icon, have seen him for over 20 years there and make you feel like family ,
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Worst resort experience
I don’t know where to begin. Overall over priced everywhere you go inside the resort. Room needed maintenance every night. Breakfast 50$ a plate. Pool closes at 9pm, I mean absolutely no entertainment. I mean when you pay 500+ a night. You’d think there would be things to do or a meal or snacks available.
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Perfection!
August 2025 The Royal Sonesta is the only place I will stay in Puerto Rico. The location is prime, the hotel is beautiful and the staff, namely Wanda ,our waitress,from Aleli Restaurant at our daily breakfast and Luis Ramirez from the front desk , were two of the most beautiful, warm and friendly people we have the pleasure of meeting. I highly recommend you ask for both of them. All of the staff is superb but they both were exceptional. Thank you Royal Sonesta! Read less
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Not the best
Not the best. I found hairs on the wall of the bathroom. I wish they would have a supervisor checking the work of the cleaners.
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Memorable Service
I had an amazing stay . I want to give a special shout out to Wanda, Emanuel and Harvey for giving us a memorable experience. You truly made our trip special and we look forward to going back . Thank you for making my birthday trip very special.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.