Resort Details
- Las FuentesExpansive, linen-service, two level, air-conditioned restaurant with window walls overlooking the pool and sea. Serves full buffet and continental breakfast daily and a different daily buffet for dinner: Mexican, Caribbean, international, taco party, grill and the Gala buffet (No dress code or reservations required).
- Marco PoloAir-conditioned, A la carte restaurant serving four weekly international menus (Italian, International, French and Innovation menu). Dress code enforced and no reservations needed.
- Oriental Restaurant
Specialty: Oriental cuisine
Menu: À la carte.
Reservations required
- RosmarinusFeaturing traditional Mexican palapa roof, this restaurant serves lunch buffet daily and might serve (depending on season and operational hotel needs) Mexican A la carte dining with four Mexican specialities: by region, gourmet, typical and fajitas (reservations not required, formal dress code for dinner).
- Tavo RestaurantConcept: Asian cuisineService Type: À la carteReservation: Required
- Various Lounges/Bars- Royal Lobby Bar
- Pool and swim up bar
- Snack Royal
- DELUXE DOUBLE LAGOON VIEWBedding: Double bed
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limit - 2 Adult, 2 Child, Total 4
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- TV
- Wireless internet connection
- DELUXE KING LAGOON VIEWBedding: King bed
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limit - 2 Adult, 1 Child, Total 2- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- TV
- Wireless internet connection
- DELUXE DOUBLE OCEAN VIEWBedding: Double bed
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limit - 2 Adult, 2 Child, Total 4- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- TV
- Wireless internet connection
- DELUXE KING OCEAN VIEWBedding: King bed
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limit - 2 Adult, 1 Child, Total 2- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- TV
- Wireless internet connection
- DELUXE KING JACCUZI ROOMBedding: King bed
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limit - 2 Adult, 1 Child, Total 2- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- TV
- Wireless internet connection
- Deluxe Lagoonview
View - Lagoon view room
Bedding - 2 double beds or 1 king size bed. Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 2 children, 4 total
- Air conditioning
- Alarm clock
- Cable television
- Hair Dryer
- Internet access*
- Iron
- Ironing board
- Safe
- Shower only
- Telephone
- TV
- Wireless internet connection
- Deluxe Oceanview
View - Ocean front view room
Bedding - 2 double beds or 1 king size bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 2 children, 4 total
- Air conditioning
- Alarm clock
- Cable television
- Hair Dryer
- Internet access*
- Iron
- Ironing board
- Safe
- Shower only
- Telephone
- TV
- Wireless internet connection
- 24-hour front desk
- Airport shuttle service*
- Babysitting*
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services*
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Airport shuttle service*
- Babysitting*
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services*
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite*
- Housekeeping - daily
- Internet services*
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service*
- Room service - limited hours*
- Safe deposit box
- Shopping mall*
- Spa*
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports*
- Wireless internet connection in public areas
- Business Services*
- Internet Access*
- Four different wedding packages available.
Please contact: cancunguests@hotelessolaris.com
for details.
Wedding Mexican kiosko available on-site.
* Fees may apply
- Children's poolThere are 2 children's pools on-site.
- Children's program, onsite
Mini club includes our water park with funny slides and supervised children activities.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports *- Jet skis
- Wave runners
- Motor boats
- Deep sea fishing - Non-Motorized Water Sports- Kayaks
- Pedal boats
- Windsurfing
Note: Use of our hotel gym facility is complimentary
Sports and entertainment team offers a weekly activities program - PoolThere are 2 pools on-site. One large ocean front pool divided into sections (with pergola roofs areas available). Free-form pool activities, swim-up bar & children section.
MINI CLUB includes our water park with funny slides. It offers supervised children activities (4-11 yrs old) , daily opens from 9 am to 6 pm. Children under four are welcomed to enjoy it with an adult (baby's section available)
Mini club weekly activities program includes mexican, artistic and sport activities as well as games and contests. A gourmet and ecological day might also be part of it. Movies and video games are also available. This Property has Swim up Bars. - Spa *
- Steam bath *
- TheatreMovie theater exclusively for children.
- Gambling *Two popular casinos located downtown Cancún.
- Golf *Golf course located within a mile of the property.
- On-site Entertainment7 different fabulous theme parties a week, from Mexican (with Mariachi group live music), Hollywood, Latina, Broadway, Gala, Magic, and Karaoke. These shows are presented at our hotel theater, start at 8 or 8:30 and last about an hour.
- Other Local AttractionsPlaya Delfines - Known as "El Mirador" by the local. It's one of the most popular and largest beaches in Cancún. It's about one mile away from this Resort.
Interactive aquarium - Part of "La Isla Shopping Maill", located aprox. at a 7 miles distance
* Fees may apply
The private marina just across the street hosts the included non-motorized watersports. Stay connected with internet access in rooms and at the business center, and Wi-Fi access in the lobby area (fee). Keep fit at the lagoon-view fitness center. The spa offers a warm and relaxed atmosphere where you can enjoy the steam, Jacuzzi, and showers, along with spa treatments, salon services, and massages (fee).
Enjoy unlimited meals and drinks 24-hours-a-day from three restaurants (buffet/a la carte), a snack area, and two bars. Start the day with the continental breakfast room service. You'll experience the finest Mexican and international cuisine created by talented chefs (available from 7:00 a.m. to 10:30 p.m. daily). Enjoy snacks almost 24-hours a day.
After a full day of activities, take in the nightly themed shows and live music at the lobby bar. Board a free one-way shuttle to Cancun's exciting nightclubs. Encompassing the magic formula of ambiance, fun, and lots of activity, the all-inclusive Royal Solaris Cancun keeps happy travelers coming back year after year. One of the most popular resorts in Cancun and always in demand, this lively destination is famous for non-stop entertainment. Royal Solaris Cancun is the place to be with those you know and love, and offers a great opportunity to meet new friends!
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12195 reviews
-
Oct 16, 2026Avoid this place; it is terrible.
I am writing to formally lodge a complaint regarding the consistently substandard service I have experienced as a member of over three years, which has included inadequate accommodations and discriminatory treatment. Specifically, the unilateral cancellation of my reservation for a party of ten caused significant operational disruption, and a recent safety incident involving a falling ventilation fixture—which nearly resulted in injury to my guest—has been deeply concerning. Given the repeated failure to uphold professional standards despite my ongoing financial commitment, I can no longer endorse this establishment and strongly advise prospective guests to reconsider their patronage.
-
Oct 16, 2026Experience
We absolutely loved the accommodations they had for us. They definitely met our needs and were very attentive. The view was breathtaking . Also the pool bartenders did an amazing job Juanito and Ricardo exceeded all of our drinks, there were very polite and gave very well representation of the drinks they had to offer. Overall the week we stayed was a great experience definitely recommend!
-
Oct 16, 2026
Entertainment Team
The entertainment team was excellent! They always had activities going and made sure they involved everyone. It rained one of our days and they still had activities going on in the main lounge for kids and adults. I may be biased as this is my first trip to Cancun but I have no complaints. The staff all around is amazing and remembers what you like, whether that’s food taste or your drink order. I would highly recommend it for anyone looking for a hotel with atmosphere and friendly guests and staff!
-
Oct 15, 2026
Employee reviews
Ross was amazing ! He was our butler and was so attentive and accommodating . David Mtz is always amazing along with Claudia in the office. Mayra , the waitress at the pool was so sweet and amazing and Yzrael on the entertainment staff always make sure to come see and make us feel special.
-
Oct 15, 2026Great Experience and Customer Service
Wonderful Stay and Exceptional Breakfast Service! I recently stayed at Royal Solaris Cancun and had a wonderful trip! The staff was friendly and welcoming, greeting us warmly throughout our stay. The hotel has two pools—one for adults and one for families—with buffet options near both. They also offer special nights for members. As a member, I enjoyed complimentary drinks during my stay. Breakfast was a highlight for me. I love taking my time in the morning, enjoying a cup of coffee, reflecting, and having a good breakfast. A special thank-you to Alfredo and Alberto for their exemplary service at the breakfast buffet. Their attentiveness and kindness made my mornings especially enjoyable. Also, don’t let the weather forecast discourage you! Our weather app predicted rain every day, but we only experienced rain on one day. Overall, we had a great experience, and I highly recommend Royal Solaris Cancun. Thank you to the staff for making our visit so enjoyable!
- AdvisorySpring Break Policy - Hotel does allow individual spring breakers, but no groups. $100 cash per person (refundable) deposit is required at check-in.
- AdvisoryThere is an environmental sanitation tax for hotels in Cancun. The fee is $1 USD per hotel room, per night for every tourist that stays overnight in the municipality of Benito Juarez. This tax must be paid at the check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Fee: 85.40 MXN (approx. $4.86 USD) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
{{title}}
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.