Resort Details
- Don RafaelMain restaurantBuffet restaurant open for dinner. Buffets and live cooking stations.
Special evenings: themed buffet (three times a week).
- FlamingoSteakhouse serving A la carte specialities.
- Il GustoItalian restaurantBuffet-style Italian restaurant.
• Poolside restaurant/Theme restaurant - KulinariumGourmet restaurantA la carte gourmet restaurant.
- NirvanaAsian restaurantBuffet-style Asian restaurant.
- Various Lounges/Bars
• Astoria - Lobby bar
• La Boheme - Lounge bar
• Sports Bar
• La Plaza - Bar
• Mezcal - Poolside bar with swim-up bar
*Access to all bars at Riu Jalisco.
- 24-hour front desk
- Accessible facilities
- ATM/Cash machine
- Babysitting,Offsite†
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- ATM/Cash machine
- Babysitting, Offsite†
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free high speed internet connection
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Parking
- Pool
- Restaurant
- Safe deposit box
- Spa
- Sports bar
- Tour/sightseeing desk
- Water sports†
† Fees may apply
- Children's pool
Children's pool with slides.
- Children's program, onsiteDaily daytime entertainment program for children. "Riu land" kids club.
- Direct access to a beach
- Fitness center on-siteComplimentary use of gym.Fitness activities in RiuFit area.
- Motorized Water Sports †
- Non-Motorized Water Sports
- PlaygroundChildren's Playground.
- Pool
There are 5 pools including one with a swim-up bar. New grill by the pool.
- Sauna
- Spa †Renova Spa with a variety of treatments, hairdresser, massages and beauty salon ($).
- Whirlpool
- Golf †Golf course located within a mile of the hotel.
- Kayaking †
- NightclubsComplimentary access to "Pacha" discotheque at Riu Jalisco (open 7 nights a week); drinks included.
- Windsurfing †
- On-site EntertainmentAccess to weekly theme parties for everyone
- Nuevo Vallarta
- Other Local AttractionsBathed by the waters of the beautiful bay of Banderas and sheltered by the imposing Sierra Madre, Puerto Vallarta is one of the most highly-prized tourist destinations in Mexico. As well as excellent beaches and water sports, this destination offers you the chance to enter into contact with unique nature: dolphins, whales and turtles.
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9517 reviews
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Jan 26, 20262nd Stay!
Had a wonderful stay once again! Wey clean, good food, great pools, friendly staff! Have made visiting the RIU Vallarta and RIU Jalisco an annual trip! Always great!
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Jan 26, 2026
Excellent customer service!
Excellent customer service and beautiful resort! Great selection of food and drinks. Clean rooms. Friendly staff.
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Jan 25, 2026Fantastic experience with a few minor quibbles
Overall we were very happy with our stay at Riu Vallarta. Excellent buffet, clean and modern rooms, fantastic staff and service. Our only reason for not giving full marks relates to the fact that the a la carte restaurants were impossible to get into. Every night at least one (often 2) was closed for maintenance. i would also like to see the TVs upgraded to Smart TVs to allow streaming from ones device.
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Jan 25, 2026Zero star - horrible experience
If I could give this hotel a Zero star rating, I would. This trip was to celebrate my nephews’ birthday. The food at the restaurants was so horrible that we got sick. In the middle of the night, the morning of my nephew’s birthday, he vomited in his room and was sick for the rest of his special day. Instead of empathizing with us, the hotel charged us $205 American dollars. I can understand being charged if an adult in my family vomited from being drunk, but being charged for a child that got sick from the hotel’s food is very disheartening. This incident alone is enough for our family to never return to this hotel and to leave a zero-star review. We expected understanding and basic compassion, especially given that this involved a child who became ill, not reckless behavior. Instead, we were met with an excessive charge and no empathy whatsoever. This completely overshadowed what was supposed to be a special family celebration and left us extremely disappointed with how this situation was handled.
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Jan 25, 2026
Lovely Resort
This trip was a girl's trip to celebrate a friend's retirement. It is an absolutely beautiful resort. It is well kept, and very clean. The staff are uniformly friendly and good at their jobs. Our rooms were always clean, and our minifridges well stocked. We did try to get our pool chairs by 0745 as it was not easy to find a chair that was not saved if you were much later than that, and the sun is brutal! The two less positive things about the resort were the quality of the coffee, and the fact that the specialty restaurants were difficult to get into. The coffee was truly terrible- although the staff were great at serving cappuccinos and other coffees- the coffee tasted nothing like coffee. Of the four specialty restaurants, the two best were closed two of the seven nights we were there. The Asian restaurant was a buffet and really not very good. To get into Kulinar or the Italian restaurant, we had to be in line by 5:15 for the 6;00 opening. In the Italian restaurant- which was great- over half of the restaurant was still empty when people were turned away. I'm sure that many people never had the opportunity to get a seat in a specialty restaurant here. Overall a good experience which could have been great- with better coffee, and better access to the restaurants.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.