Resort Details
- Various Restaurants & BarsVarious Restaurants:"The Theater Buffet" Restaurant"Capital" Grab & Go"Fashion" Restaurant/Bar
- Concierge desk†
- Exercise gym†
- Internet services†
- Luggage service†
- Wheelchair access†
- Wireless internet connection in public areas†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1102 reviews
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Mar 24, 2025Quite Simply - 10 / 10
Superb hotel with great facilities including bar / restaurant and gym. First of all the location is second to none. You are right in the heart of Midtown Manhattan, the Theatre District - less than a minute’s stroll from the hustle and bustle of Times Square, yet, far enough away to not be overwhelmed by the crowds! The accommodation was fantastic, we stayed in a 25th floor room with lovely and comfortable king size bed, ample space for hanging / storing clothing - mini fridge, safety deposit box and a wonderful shower room! The shower itself was lovely! Found the staff extremely attentive and friendly and the breakfast buffet was superb - something for everyone and whatever you fancied - the coffee was a particular highlight following the hot breakfast usuals! No issue at all saying our stay was 10/10! Would most certainly return and this hotel would be top of the list for any future NYC visit!
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Mar 21, 2025
Centre to all the hustle and bustle
Stayed in a deluxe queen room from 7th to 12th of March to celebrate my son’s 30th Birthday. The hotel is absolutely spotless and all of the staff are warm and welcoming. We had breakfast included in our stay and it was delicious with lots of variety to suit everyone. We ate breakfast out on the 10th March which is my sons birthday and when arriving back to our room there was a card and a little box of fancy chocolates or my son which was a very thoughtful gesture. We enjoyed our time at the hotel so much that we plan to stay again for my 50th birthday, just gutted that we have to wait 2 years.
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Mar 20, 2025Great location
We stayed 3 nights, breakfast included. Our room was on the 42th floor with a floor to ceiling window. Rooms are small but very neat and clean. It had a refrigerator but no coffee maker or microwave which would have been helpful. There is always a line to get breakfast but no complaints about the breakfast. It had everything one wants.
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Mar 19, 2025
Great hotel, long wait for the lifts
We had an absolutely fantastic stay in this hotel but unfortunately I marked it down at the very last minute. We checked in which was easy and a 300 dollar security was placed up on a credit card we weren't aware this was going to happen) we had 3 of us in a room with 2 queen beds and the room was lovely and included a safe and a fridge. We paid for breakfast to be included and it was worth every single penny! So many options from pancakes, French toast, salmon, parma ham, fruit, cereal, salad, bagels, toast and the good old English breakfast minus a few items. There is a happy hour in the bar on selected cocktails, wine and beer which makes it extremely cheap compared to everywhere else in NYC to enjoy a drink. However if it isn't in happy hour it's very expensive, we paid 20 dollars for a Malibu and coke outside of happy hour which is 4pm-8pm. my only faults with the hotel are: 1: if you get a lift at peak times you can be expecting to wait for about 15 minutes of a lift, if you are on a floor lower than 10 you just as well get the stairs. We were on floor 15 and found the stairs to be useful although there are a lot of then. We booked a taxi to run us back to JFK via the hotel and got a slip that said the taxi would take us to JFK for 90 dollars. The driver turned up and had us down to go to a different airport then once at JFK tried to charge us a lot more due to the mistake of the hotel. The driver got extremely aggressive which I found extremely intimidating for 3 ladies. It only cost us 78 dollars in a yellow Taxi so I would just go in one of them and don't bother booking through the hotel. All in, absolutely I'd recommend and would stay again
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Feb 26, 2025
For us the perfect hotel.
This is the best hotel we have stayed in. All the staff were very friendly and accommodating. My daughter was unwell during our visit and they were very helpful and showed care by asking regularly how she was. The food choice for breakfast was wide, lots of variety. The room was very clean, big and comfortable. We really liked Christophe who works in the hotel. He was always friendly and lovely. Grab and go was reasonable priced and the hotel is the perfect location to see and get to the sights easily. We will definitely be staying here again.
- AdvisoryHotel does not offer rollaway or extra beds.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Advisory"A minimum mandatory hotel-imposed fee of $29 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies."
- Check In: 3:00 PM
- Check Out: 11:00 AM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Spring Breakers Policy - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
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