Hotel Overview

Experience a world of comfort and convenience during stays at this expansive resort. Spread amidst lush tropical gardens and a beautiful beach, guests to this popular resort enjoy an impressive selection of restaurants, extensive activities, exciting entertainment and family-friendly amenities including a kid’s pool, mini-club and playground. From sun-up to sun-down, there is something for everyone at this romantic island getaway.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 16 miles

Property Information

Year Built: 2006
Floors: 4
Total rooms: 676

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policies - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 2877 reviews
  • 5.0 star tripadvisor rating
    RIU Palace

    Excellent place to enjoy, party and relax. A lot of different attractions and events to attend. I loved the fact that the casino on the other RIU Macao resort was open to everyone not just the people on the Macao resort.

    Apr 20, 2024
  • 4.0 star tripadvisor rating
    Well worth a visit

    This is the first time I ever wrote a review because if I went by some of these reviews I would’ve never came here. We had a great time at this resort, the only downside was the rooms are very dated and we had a problem with our safe when we checked in and it took nearly 3 hours to get it fixed. I’ve stayed in about 20 different all inclusive around the Caribbean and this one definitely had the best food we ever had. The staff are great, the grounds are beautiful and both beach and pools were awesome.

    Apr 19, 2024
  • 5.0 star tripadvisor rating
    Amazing Time !!

    The property itself is stunning. My fiance and I had the best week. He prefers to try new places and this is the first place that he has said he would be happy to return to again and again. Audy at the buffet is the best ! He made every meal so enjoyable.

    Apr 18, 2024
  • 5.0 star tripadvisor rating
    As advertised!

    The staff was extremely accommodating, friendly and helpful. I've stayed at the Riu in the Bahamas several times and this location is also a win. Looking forward to returning next year!

    Apr 18, 2024
  • 3.0 star tripadvisor rating
    Not the best and definitely not luxury

    Our family of four just returned home from Riu Palace Punta Cana. At first sight, it is a beautiful resort. The staff do a great job of keeping it clean. You will not be greeted with a drink and cool cloth like most luxury resorts. The staff at check in provide very little to no information about the resort. We were caught off guard our first day at the beach when we went to get towels. We were told we had to give them “towel cards” in exchange for towels. You would have thought this would be important to share at check in. So my husband had to walk back to the room to find the “towel cards”. The staff isn’t the most hospitable. We have stayed at other all inclusive resorts and the staff were amazing. Most of the staff here seemed annoyed even though we’re tipping them constantly. As for the food, it was disappointing. There is a wide variety but most of it lacked flavor. The steak house had very poor quality meat. It was extremely tough to cut. Unfortunately, the only hot food I received the entire time was from the omelette station at breakfast. None of the food was served at a proper temperature. That included both hot and cold food. I was very selective on what I ate for fear of getting a food borne illness. As for the drinks, they were hit or miss. One evening, my husband requested Jack Daniels and was served Scotch. My husband watched the bartender pour it from the Jack Daniels bottle but someone had poured Scotch in it previously. We did not partake in the parties but they sounded like they were fun. They do have theme nights but you can’t find out any information about them on their website. All in all this wasn’t a terrible place but for the money I would recommend another resort.

    Apr 05, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.