Hotel Overview

Riu Palace Costa Mujeres offers Apple Vacationers Exclusive Perks Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Riu Palace Costa Mujeres sits along Bahia de Mujeres beach and offers a 24-hour all-inclusive experience that will surpass your wildest dreams! With rooms that include minibars, beverage dispensers, and balconies or terraces, it's easy to settle in and revel in a vacation like no other! 

Take a dip in one of five swimming pools, two of them with swim-up bars, or sprawl out onto the private beach area, complete with hammocks and umbrellas. Take in stunning ocean views - and maybe send some pictures to your friends and family back home - thanks to free WiFi throughout the resort! 

You'll also enjoy dining at the resort's restaurants, which include an American-style buffet with live cooking stations, as well as themed restaurants offering Japanese, Mexican, and Italian specialties. There's even a pastry shop for when you need something a little sweeter!

Additional amenities include activity programs, live shows, a complimentary gym with steam and whirlpool baths, and a Renova Spa ($). You also receive access to nearby Riu Dunamar, home to the Riu Land Kids Club, Pacha Disco, and the popular Splash Water World.

Property Information

Last Renovation: 2018
Total available rooms and suites: 670

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $32.57 Mexican Pesos (approx. $2.5 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4090 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A great staying

    This is a great place to enjoy the beach and the personal is very friendly and attentive, this is my second time staying in this hotel and I love it! I will go back!!!

    Dec 06, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay and service!

    Great service and location! Crowded and yet relaxing. Excellent establishment. Abundant and varied food and drinks. Impeccable rooms. Great price/quality ratio. Most thankful to Yajaira, the charming waitress who found my wife's cell-phone.

    Dec 05, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great resort!

    The Riu hotel is one of the best all-inclusive hotels we have visited so far. Pros: 1) The best and largest buffet we have seen in any other all-inclusive resort. There are many options, even for picky eaters or for vegetarians. 2) The resort is clean, and there are cleaning staff members everywhere. If someone spills a drink by the pool, within minutes someone will be there will a mop to clean up 3) The rooms are nice and spacious. 4) Great coffee shop, with many options 5) Wonderful musicians during dinner time hours at the cafe, which is a convenient meeting point with other families 6) There are adults only pools with bars and pools for volleyball and for kids. This is convenient since kids are not splashing anyone who is just trying to enjoy a drink by the bar. 7) We loved the pool exercise class; the teacher, who is part of the entertainment team, is great. 8) Great pool games, including Bingo, with prizes that encourage many to participate 9) Beautiful, clean beach, with many lounge chairs and palm trees Cons: 1)Many kids (including both of my kids) got injured in the water park (just scrapes and bleeding, nothing too serious) 2)The restaurants do not have many options for entrees. 3)Limited entertainment in the afternoon, after bingo. 4)Shows are good, but not as great as the ones in other resorts. 5)Windy in the theatre, so most people leave. Bring a windbreaker if you plan to watch the shows. 6)Toilets are so difficult to flush that most are dirty and unflushed at all times. 7) The shower door is see-through, which is not convenient for a family traveling with teenage kids. 8) The beds are full size, no queen size, so 2 people cannot fit on one bed. Luckily, cots are given to guests upon request.

    Dec 04, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great time

    Resort was exactly as advertised, had a great time. Many options for eating and drinking, would recommend to friends

    Nov 30, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Vacation paradise

    Staying here with other 6 cousins from 11/16-11/23 in RIU Palace Costa Mujeres is wanderful resort ,the food is excellent and the drinks is top shelf.Employees were friendly and always give you the best filling you are in the Palace ,a 5 stars ranking resort. Last September I’m staying in Riu Dubai with my wife for 9 nights and Riu Palace Costa Mujeres perfect match Riu Dubai. Shuki D.

    Nov 30, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.