Riu Flamingos - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7721 reviews

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  Noche de Muertos

  Special theme celebration started the 30th to the 2nd. All with a lot of pride celebrating the Mexican celebration for the death with all that have not been in Mexico during those celebrations.

  Nov 06, 2026
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  Riu Flamingos good

  We stayed for 8 days. The entire resort was very clean including our room. Great showers. Room cleaners were efficient & effective. The mini fridge including water was only restocked every 2nd day with 2 x 1.5 ltr bottles of water. That is not enough for 2 people. We needed to ask for extra water a few times. 2 x 1.5 ltr per day would be pushing it. The hot buffet food was warm. The soup was usually kept a bit hotter, but when we told one of the cook staff the soup was lukewarm he got angry & didn't turn the heat up. The steak at the al a carte steakhouse was too tough to chew. The Indonesian a la carte was really good. If you are not a foodie, I recommend this resort.

  Nov 06, 2026
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  Nice place

  Place is nice and new after renovation. Found pools too small for the number of guests. Complex is very large and hard to get around for someone with mobility issues. Front end staff was very helpful with room change request due to mobility issues.

  Nov 04, 2026
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  Great Holiday

  The real review: I was at the hotel when it was Riu Jalisco, I recently travelled to the newly renovated Riu Flamigos. Very big improvements have been made, pools renovated and so many options. Restaurants added and food quality has greatly improved. Service was excellent from all staff! Rooms are lovely and bathrooms nicely renovated. I had a good relaxing time. Big new plus, hotel does not give out towels at end of day, you need to use ur keys next morning to get towels, this prevents lounger reserving. So there is no problem finding somewhere to sit by pools or Ocean. One truth is that beach does not have much shade. Do not hesitate to book this hotel on old reviews, this is now a very nice hotel to stay and value for money.

  Nov 03, 2026
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  An exceptional holiday resort experience...mostly.

  Review of Hotel Riu Flamingos In PVR 2026 Oct 2026 is a milestone month for myself and my wife. It is our 35th wedding anniversary and it is the second time that we were able to visit this Mexican resort. The first time being in 2016 on our 25th wedding anniversary. So returning to this resort in particular was an experience filled with expectation. Generally expectation is a sure way to find disappointment, but in this case it was truly amazing. In January of this year, the RIU Jalisco underwent a huge facelift and became the RIU Flamingos. More than just a name change, it was an over haul that was reflected in the grounds layout and amenities. To begin, the rooms were spectacularly clean. Not just clean but spotless. The mini fridge was kept stocked and cleaned the showers, the towels and the beds were clean to almost hospital clean. In addition to the rooms being clean, the entire resort was always being cleaned by staff. The walls in the hallways, the floors everything was in a constant process of cleaning. The resort has several different restaurants to choose from. The chipotle was the "go to" for most of the meals. This is a buffet style eatery where the wait staff mostly buss tables and bring beverages to the guests. Besides being immaculately clean the variety of food changed daily. Although there were many Mexican oriented dishes, there was also many north American style foods so we were never at a loss for a decent meal. The coffee this time was much better than on our previous visit. There were several choices of coffee, Americano seemed to be the one served most often. What stood out for us on this visit, was the sense of welcoming that was ever present at the resort. Smoking is discouraged, but available in the front parking area and a special section on the grounds. Although I don't smoke, the smokers were not treated as a pariah or treated in any way different than the non smoking guests. The Doormen were courteous, friendly and very careful of the well being of all of the guests. my wife commented many times at how the Front desk and door people were extremely helpful and friendly. When we returned from shopping we were always greeted with a smile and a friendly "hola" by the doormen. Getting a cab was extremely easy and the doormen made sure you knew what to expect to pay based on where you were going. There are many hotels in which to stay in the area of Hotel Riu Flamingos. Some are touted as exceptional other are more costly. We were fortunate enough to be able to sample the Hotel Riu Palace during our stay at the Flamingos. My sister who lives in PVR chose to stay at the Hotel Riu Palace. For one of the days that she was there my sister chose to purchase a day pass for my wife and I, so we could sample the finer things and enjoy what my sister believed was the pinnacle of the Riu hotel line. This hotel was very clean, very well kept. We were able to enjoy some of the food and the beach at the Palace, both were what you would expect from a hotel called "The Palace". The day after our day pass stay, we returned to "The Palace" still wearing our day pass purple bracelets and attempted to meet my sister in the lobby. Even though we had purple bracelets that were still valid we were denied by the hotel security. Instead they asked us to go around the hotel, through shipping to get to the front (we were on the beach side) and meeting my sister to go shopping at the farmers market close by. Even after we made our way along the outside of the hotel, as we left the shipping area security was still approaching us as though we were trespassing or outsiders. It was only my sisters insistence that we were with her that stopped them from accosting us. Later that day my sister was called to the front desk and told that until we returned the bracelets she would continue to be charged the day rate. At no time were we told that the bracelets had to be returned and even when we had left the hotel the evening before there was no indication that these bracelets were anything more than an expensive souvenir. My sister remained at The Palace" for an additional 2 days making her stay a four day week. After how my wife and I were treated, we will never stay at "The Palace" as they were rude, arrogant and not welcoming at all. I mentioned this to the staff at the Flamingos and explained how much different everything was from the two Hotels. I want to reiterate that were were paying guests at "The Palace". We had valid bracelets and are both over 55 years of age. We were dressed as tourists do which on vacation. I have stayed at many upper end hotels in my life, but never have I been treated so poorly than at The RIU Palace. My sister, her husband, my wife and I would happily provide an affidavit if it were required. So to the RIU Flamingos Two Canadian thumbs up, an excellent stay and a job well done. To "The Palace", do better. Every guest matters. Why I have to be the one to say that, I do not know, but you can be sure I will be telling people about this experience for as long as I am able.

  Nov 01, 2026