Hotel Overview

Located 300 m from the Playa de Palma, the Hotel Riu Festival was renovated recently to offer you the best amenities during your stay with us. This hotel in Playa de Palma, Mallorca, has spacious facilities where you’ll enjoy free WiFi, excellent cuisine, the best entertainment and the exclusive services of RIU Hotels & Resorts.
The Hotel Riu Festival has more than 200 rooms equipped with everything you need for maximum comfort. All rooms have air conditioning and heating, a minibar, satellite TV and a balcony, among other amenities. In the facilities of this hotel in Playa de Palma, you’ll also find a large outdoor swimming pool where you can relax in lounge chairs in the solarium zone. Plus, you’ll be able to enjoy the best refreshments and snacks in the bar in the pool zone.
At the Hotel Riu Festival, you’ll find the best entertainment thanks to the shows and live music. If you’re keen on fitness, around the hotel, you’ll be able to practice sports like tennis, horseback riding, golf and various aquatic sports in the summertime.
The gastronomic offer of the Hotel Riu Festival stands out for its variety. In its main restaurant, you’ll enjoy the best buffet breakfasts; the show-cooking stations will delight you, and you’ll be able to savour the best vegetarian dishes.
Mallorca is a tourist destination where you can enjoy countless activities, discover marvelous natural spaces and see emblematic places like the Palma Cathedral, Bellver Castle, the Caves of Drach, and stunning beaches like Sa Calobra and Es Trenc.


Palma de Mallorca Airport : 3 miles

Property Information

Total available rooms and suites: 238


Hotel Details


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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 383 reviews
  • 4.0 star tripadvisor rating
    Wonderful Hotel

    We had a wonderful stay from 15/03/24 for 7 days . Good sized rooms . Excellent shower . Great view from balcony . All staff excellent . Food also excellent . Issue with bathroom light which was addressed immediately .Convenient for shops , busses, seafront and walks . We would definitely revisit this hotel .

    Mar 29, 2024
  • 5.0 star tripadvisor rating
    Decent - clean - exactly what I needed!

    Good location, great friendly staff. We were certainly the only English people in the hotel as it’s in the German area of the island. Lots of German targeted restaurants. All great food mind. No faults what so ever, one minor gripe is the toilet roll is awful, super thin.

    Jan 22, 2024
  • 4.0 star tripadvisor rating
    Short holyday

    Everything was perfect except the location of the room because it was quite noisy. We could hear every neighboring bathroom activity. An unfortunate coincidence :) We will ask for another room next time!

    Dec 04, 2023
  • 5.0 star tripadvisor rating
    An excellent hotel

    This is an excellent hotel in a very good location. All the staff in reception, housekeeping and restaurant/bars are professional, hard working, helpful and friendly and go that extra mile in customer service. The bedroom was very well equipped ( although a kettle etc would have been a welcome bonus), the beds were very comfortable, there was adequate drawer and hanging space. The housekeeping staff were very diligent. The bathroom was very modern with a walk in shower and during the night if you used the bathroom a security light was triggered for 30 seconds. If you are visiting during the winter months the bedrooms facing the road offered full sun for most of the day, The restaurant was very good and maintained the customary high Riu standards. The main section could be quite noisy but if you go up the stairs there is a most pleasant additional seating area. There is a lounge with bar, stage and comfortable seating area. The entertainment (with the exception of the duo Versus who really brought the place alive) was a bit underwhelming but that is my personal taste. Reception staff were really attentive and Bibi in particular was very helpful. I do like to sunbathe and swim during my holiday. I was rather disappointed with the swimming pool and sunbathing terrace as the high trees shaded the area for a great deal of the day in November but I would think it will provide welcome shade in the summer months. Tips ;- No 25 bus runs to the Cathedral and the stop for this is 100 yards away - turn right from the hotel entrance. No 23 bus runs to the city centre ( terminus is the station). Turn left outside the hotel and walk up to the main road. Stop is just past the chemist. A2 bus runs directly too and from the airport - the stop is 100 yards down from the hotel. I recommend a day trip on the train to Soller with a trip on the tram to Puerto Soller which costs 32 euros per person. . Would I return to the Festival, yes I would. I would also consider the Concordia or San Francisco during the winter months as their sun terraces are less shaded.

    Nov 12, 2023
  • 4.0 star tripadvisor rating
    Just a lovely hotel

    We only picked this hotel for it’s location. What a lucky choice it was. The hotel stands out mainly because of the cheery and helpful staff. Every member of staff greets you with a smile, and the reception team are super-helpful. Just brilliant people right through the place. I wish all holiday hotels had staff like this. I think we may have been the only English guests, and we were made very welcome. The rooms are spotless and well maintained. The food is consistently good, and the restaurant staff are attentive. Mealtimes can be a bit chaotic, but this is more to do with some international guests’ inability to grasp the concept of queuing for food. Entertainment seems to be every other night. It is of a good standard and appeals to the more mature audience. There are reasons for four stars, not five. The wi-fi in my room was hit and miss. The corridors are uncarpeted, and you can hear the doors bang shut at all hours. I don’t know if it was the location of our room, but there is the constant noise of toilets flushing, seemingly from several rooms/floors. If your room is on our side of the hotel, the balcony does not get any sun. Aside from that, the hotel was a great find, and a useful base to explore Palma and other areas. As for the locality, the entire area is aimed at German customers. Every bar, every restaurant, every shop and supermarket. We rarely heard an English voice, and enjoyed the whole experience

    Oct 20, 2023

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