Resort Details
- AlbatrosBuffet and A la carte style dining, serving breakfast, lunch and dinner.
- Asian restaurant
Buffet
- Mexican restaurant
a la carte, buffet starters, dessert
- Steakhouse
a la carte
- 24-hour front desk
- Accessible facilities
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteMini Club children's playground
different activities such as drawing, watching movies, making theater plays, games, etc. - Direct access to a beach
- Fitness center on-site
- Hot tubThe resort has 1 outdoor hot tub.
- Motorized Water Sports †Jet skiParasailing
Waterskiing
Diving
Deep sea fishing - Non-Motorized Water SportsWindsurfing
Sailing
Kayaks
Snorkel gear
Body board
One introductory scuba lesson in the pool
Paddle boat - PoolThere are 2 pools on-site.
- Sauna
- Spa †
- Steam bath
- Tennis courtThere are 2 tennis courts on-site.
- Dancing †Offsite Attraction Disco at Riu Cancun entrances and drinks are included, open 6 days a week.
- Golf †Golf course located within 5 miles of the hotel.
- On-site EntertainmentEntertainment program for children ages 4 to 12 , 7 days a week.
Nightly entertainment including live music and Riu theme shows.
Daily adult activities 7 days a week.
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1039 reviews
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Feb 01, 2026Another great stay
We spent 16 days at this wonderful hotel. This is our 3rd time back since they remodeled. We stay a few times before the remodel and felt it was getting old. We love what they did, and everything is always clean. Shout out to Israel who brings the drink cart around at 9am to get our day started with a screwdriver. The food has improved since the remodel and like Steak house and the Asian restaurant. Another shout out to Israel (another one) in the main dining room who has taken care of us for many years. The 2 things we miss from the old place was the Pizza by the pool and that they have taken out the hot tub. But we will be back next December.
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Jan 22, 2026
A truly special holiday to remember
Once we arrived at RUI Caribe in Cancun, I was shocked to see how big the hotel was and was so excited to be staying there for 7 nights. All the staff were absolutely amazing and went beyond my expectations in customer service. The room was really clean and they stocked your minifridge everyday. The pools were amazing, the beach was great and the food crazy good! Please try the cheesecakes if u stay there, that's perfection! Thank you RIU Caribe for the most special vacation, it was one to remember!
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Jan 16, 2026Ideas for a more accessible stay at your hotel
I stayed a week with my husband in wheelchair. I have requested an accessible room by his call center and I was surprised when I arrived at the hotel they did not reserved an accessible room for my husband instead they offered me to move to an accessible room after two nights at the hotel due to availability. I need it up staying in a two bedroom room not accessible. The hotel could offer a walk board to the beach for wheelchair users as well as the gym. My husband was excited to use the gym but he was surprised when the gym does not has any ramps accessible to the gym and my huswad not able to exercise during his whole stay. The rest of our stay was enjoyable due to the entertainment team and the good food they offered.
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Jan 07, 2026
Disappointed
Stayed here over the new year period very disappointed would not recommend or return , the Rui party’s lively but not good for everyone , lots choice of food but cold unless you go to food station and order. Nothing within walking distance if you want to go out you need uber . Rooms clean balconies small drinks weak honestly I don’t have anything good to say
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Dec 29, 2025Best bang for the buck in Cancun — great staff + surprisingly good food
We booked last-minute through CheapCaribbean and couldn’t beat the deal. The resort was priced on the lower end, but it had 4+ star reviews on TripAdvisor, so we went for it. Honestly, we came in with very low expectations. But once we arrived, we were pleasantly surprised. The staff was awesome — bartenders, servers, and even the housekeeping team were friendly, helpful, and genuinely customer-focused. The facility was consistently clean, the landscaping was well-maintained, and the pools stayed clean throughout our stay. Food was the biggest surprise. The Coral buffet was easily the best option and the food was much better than what we’ve experienced at other resorts in the area. The steakhouse, Asian restaurant, and the “gourmet” option weren’t as impressive as the hype, but the Coral buffet was on point and had solid variety. There’s also a gym — nothing fancy, but enough basic machines and weights to get a workout in. Only suggestion: stay on top of cleaning the seaweed on the beach. We stayed at Riu Cancun on our last trip and they did a great job consistently clearing the seaweed daily. If this resort improved that, it would be an easy home run. Overall: awesome staff, clean property, good food, fun vibe (the pink party and onsite club were a big plus), and the best value for the money in Cancun.b
- AdvisoryAll Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 85.40 Mexican Pesos per room per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Spring Break Policies -
1. Student / Spring Breaker Groups (21 years of age or older) will be accepted exclusively at the following 5 hotels:
Riu Santa Fe
Riu Cancun
Riu Caribe
Riu Latino
Riu Republica
2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
3. If a Student / Spring Breaker Group is accepted:
a. The number of rooms will be deducted from the contracted allotments
b. Minimum Age requirement: 21 years of age or older.
c. The Hotel may request proof of age in the form of passport or official ID
d. Each room must submit a signed liability agreement upon check-in.
4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.
a. Parties in rooms are not permitted
6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
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