Hotel Overview

The impressive Riu Caribe, with its Mayan-style architecture overlooking the crystal-blue waters of the Mexican Caribbean, is the perfect site for a fantastic vacation. Riu Caribe features 506 luxurious ocean-view guestrooms with unique RIU amenities such as a mini-bar and liquor dispenser. 

The 24-hour all-inclusive feature includes a wide array of restaurants, bars, snacks, and beverages, as well as a fun and relaxing atmosphere created by the large swimming pool and a spectacular beach. Facilities include two freshwater swimming pools, a diving pool, a solarium-terrace, a gym, sauna, a steam bath, Jacuzzi, and the Renova Spa. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge). 

All meals and snacks are included at Riu Caribe. A hot and cold buffet is served for lunch as well as pizzas, pasta, salads, and assorted desserts. Dinners include buffets and dishes prepared on the spot with a theme buffet twice a week. àla carte choices include Mexican, Asian, and a Grill and Steakhouse. Each room boasts a minibar and liquor dispenser that is replenished regularly. 


The fun, exciting atmosphere of Cancun is just steps away. There is also a plethora of activities in-resort. Daytime activities include table tennis, volleyball, windsurfing, catamaran, snorkeling, and more. At night there are shows, live music, and the Pacha discotheque. The sports bar is open 24-hours!

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property has implemented a sustainability system that has met criteria and has been approved by Travelife. All 10 Riu hotels in Cancun and Riviera Maya, Including Riu Caribe, have obtained a Travelife rating of Gold. This is the highest rating in the Travelife Sustainability System implantation. 


Aside from the use of biodegradable cleaning products, the resort uses environmentally-friendly fabrics and recycles organic waste to generate compost conditions. A waste management plan has also been approved by local authorities. This includes replacing small, one-portion packages with bulk products to create less waste and use less trash bags, and appointing a hazardous waste manager who is in charge of collecting printer, toner, and photocopiers. Vegetable oil is also recycled and reused.


An awareness campaign has been started by placing posters of good environmental practices in different areas of the hotel. A Green Book has also been developed, where guests are invited to participate in caring for the environment through the development of sustainable activities. 

Location

Cancun - Beach
Cancun, Mexico (CUN) : 13 miles

Property Information

Year Built: 1997
Last Renovation: 2023
Accessible rooms: 4
Floors: 9
Total rooms: 506

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory All Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - 

1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Cancun & Riu Caribe.

2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.

3. If a Student / Spring Breaker Group is accepted:

a. The number of rooms will be deducted from the contracted allotments

b. Minimum Age requirement: 21 years of age or older.

c. The Hotel may request proof of age in the form of passport or official ID

d. Each room must submit a signed liability agreement upon check-in.

4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.

5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.

a. Parties in rooms are not permitted

6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 337 reviews
  • 3.0 star tripadvisor rating
    The Worst!!!

    I stayed at a sister property Riu Las Americas and so glad I did. However I was able to.visit the Caribe as a guest. The pool has a back bar with high back table and chairs. The bartender name is MAURO he is extremely RUDE!!! He kept taking everyone's drink order but mine. It appeared I wasnt the right "color" to be served by him. His whole demeanor is nasty with a evil spirit. I spoke with a JORGE who claimed to be his supervisor and nothing was done. No action was taken. MAURO is awful and needs more training.

    May 27, 2024
  • 5.0 star tripadvisor rating
    Excellent holiday.

    Excellent hotel very friendly staff. Amazing food and drinks. Very clean. Great day time entertainment. Evening entertainment was not as good not on for long, but overall an amazing time.

    May 26, 2024
  • 5.0 star tripadvisor rating
    Had an Amazing vacation

    10 of us travelled for our dad 70th birthday. We all had a wonderful time The hotel was very clean, room cleaned daily.! The grounds were kept clean Entertainment was top notch, we really enjoyed the Riu parties Food was good ( Buffett was repetitive) Beach was nice and clean, no seaweed The staff was really nice Only complaint was how hot it was in the lobby, hallways and some other areas The sports bar was nice too, had AC so nice place to cool off and chill

    May 26, 2024
  • 5.0 star tripadvisor rating
    Riu Caribe, Cancun

    This is by far the BEST hotel I have ever stayed in. Immaculate, staff so helpful and happy and kind. The view of the beach is awesome and the facilities are great. Loved the food and I never once had any stomach complaints. The room was spacious and you even get drinks supplied and refreshed daily via optics and fridge in the room.

    May 25, 2024
  • 5.0 star tripadvisor rating
    Incredible

    Everything was amazing. From the service to the cleanliness to the parties. I didn’t want to leave. That sports bar and Daniela at front desk stole my heart.

    May 24, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.