Adult guests will receive free buffet breakfast daily.
Important Information: Gratuities are not included. Free breakfast buffet is for adults only. Surcharges apply for children.
Resort Details
- Casa RobertoCasa Roberto is your best choice for Regional and local cuisine with a focus on Sinaloa style dishes. Infused with local flavors and ingredients, which are sure to satisfy even most demanding tastes.
- Coffee Shop
We offer you snacks, sandwiches, drinks, bread, coffee and others, for those long nights of restlessness when you might need a snack.
- El Venado Theatre HallEl Venado Theatre Hall is one of the hidden gems within the Hotel, it can house up to 500 guests, with a beautiful stage for both the dancers and musicians, ambience lighting and professional sound system, highlighted by our one of a kind architecture that will transport you through a brief view of the rich history and heritage of our state. You will as well enjoy a variety of buffets and open bar, based on the theme of the night.
- Georgini’sA unique dining concept of an Italian cuisine. Georgini’s brings to life spectacular views with the unique undertone and warm elegance. Georgini’s mix natural tones, enjoy rich culinary traditions prepared with fresh ingredients. Delightful rustic dishes recognized for their creative combinations of sauces and spices made with a homemade touch.
- La Playita
Specializing in seafood with a Sinaloa seasoning, come and learn why our area is known as the capitol of Shrimp in Mexico and enjoy various types of “ceviche” and other seafood treats.
- La Terraza
Dine under the stars on a panoramic ocean terrace overlooking Las Tres Islas and the sparkling bay of Mazatlán. Live music and dancing every night of the week, plus a spectacular fireworks show over the beach on Sundays.
- La Terraza Bar
Situated on the beach within our restaurant, you will have the opportunity to have a drink, watch the sunset and some sports.
- Los Tejabanes
Bringing you a broad gamut of finger foods, both our drinks and dishes will allow you to entice your palate and enjoy the beautiful pool and weather of Mazatlan. Located next to our main pool.
- USG Sports Bar
The best sports, the best drinks, and an ambience that is unique within the sports bar setting of Mazatlan. We have more than 12 high definition televisions bringing sporting events like baseball, basketball, football, soccer, hockey, box and others.
- 24-hour front desk
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Children programs
- Children welcome
- Children's play area
- Concierge desk†
- Elevators
- 24-hour front desk
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Children programs
- Children welcome
- Children's play area
- Concierge desk†
- Elevators
- Exercise gym†
- Free parking
- Game room
- Gift/News stand†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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We have a wedding planner just for you, with catering by a professional catering team, gourmet foods, luxurious accommodations and a backdrop that is unforgettable, you have dreamt about it, now it’s time for you to let us make this dream a reality. You’ll never forget a Mazatlan wedding at the Hotel Playa Mazatlan. Our oceanfront setting on the blue waters of the Pacific Ocean is the perfect backdrop for a magnificent outdoor wedding in Mexico. Surround your guest with a quarter-mile of sandy beach, wonderful views of our iconic Deer Island and the sparkling ocean, and pamper them with our superb cuisine and spectacular service.
Your special wedding day deserves attention to detail, preferential treatment and world class service. The experienced staff, wedding planner and catering crew at the Hotel Playa Mazatlan will make it all happen; from menu planning, to coordinating flowers and tables, to arranging ceremonies and local excursions and accommodations. With over 400 guest rooms, 55 years of wedding planning experience, a rare pre-Hispanic spa, luxurious grounds, multiple pools and hundreds of feet of beach front property, your family and friends will be treated to the Hotel’s warm Mexican hospitality. With all of this to experience and the beginning of a brand new life for the bride and groom, your day will be one to remember and compare to all future weddings you attend.
† Fees may apply
- Bike rental †
- Children's poolThere is 1 children's pool on site.
- Children's program, onsite
Have fun in our Mini Club. Activities for all the kids from 10 am to 6 pm.
- Direct access to a beach
- Fitness center on-site †The Hotel Playa Mazatlán’s Fitness Center offers the most modern equipment and free weights in clean, air-conditioned comfort. Our on-site certified trainer and fitness instructor, is available every day to assist you or put together an exercise routine designed specifically for you.
- Hot tub2 Outdoor Hot Tubs
- Motorized Water Sports †Sailing
Parasailing
Jet Skiing
Scuba - PoolThere are 3 pools on site.
- Spa †Our private spa, housed in a rustic, remodeled cottage, is available for massage and sauna. Individual or couples massages include a spacious granite sauna with private shower. Oceanfront massages are also available on the beach under one of the Hotel Playa Mazatlán’s shady, peaceful palapas. Manicures, pedicures and other salon options are available upon request – please inquire at the Concierge.
- Temazcal
Our on-site Temazcal will transport you to another world, with stone caves and walkways, lush tropical vegetation and an actual babbling brook – a quiet, tranquil hideaway, designed for you to relax and forget about the world outside.
- Playa Huanacoa
Playa Huanacoa, our on-site adventure course, offers you a chance to challenge your comfort zone, with Climbing Walls, rappelling stations and two 400 ft. beachfront Zip Lines.
- On-site Entertainment
Theme Nights
Discover the colorful traditions of the distant corners of Mexico in a dinner-show at El Venado Theatre Hall. The show starts after dinner and will guide you through the fascinating diversity of Mexico’s lively folk dancing, enchanting music and exciting performances.
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4725 reviews
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Nov 18, 2025Beautiful Grounds, Incredible Ocean, but Held Back by Noise and Rules
👍 The Good Property Aesthetics: Old but beautiful architecture, rock work, and lush plants give the grounds a unique and charming character. Buffet Food & Dining: Solid and varied, always found something enjoyable. The oceanfront buffet areas are lovely. Ocean/Beach: The highlight of the trip; absolutely loved playing in the waves. The beach itself is beautiful (when the music is off). Recreational Facilities: Awesome volleyball area and a lot of swimming pools are available. Cenotes: Cenotes are incredible and a major enjoyment point. 👎 The Bad & Inconveniences (Major Issues) Noise Level: Extremely loud Banda music on the beach from ~1 pm to 6 pm, making beach relaxation nearly impossible. Game Area Rules: Restrictive rule against children using the pool table (even with an adult, in a non-alcohol area), which was frustrating and a big disappointment. 👎 The Bad & Inconveniences (Minor Issues & Observations) Specialty Restaurants: Underwhelming and not memorable; did not add much value over the buffet. Children's Facilities: The kids' club was closed, which was a minor disappointment. English Proficiency: Some staff members struggle with English, occasionally making communication challenging. Entertainment: Main pool entertainment is entirely in Spanish, limiting participation for non-Spanish speakers.
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Oct 29, 2025
Experiencia en Playa Mazatlán hotel October 26 to 29
Nice and family place. I recomeded this place. Check in and check out was faster it's excellent. The fotos is good in ocacions excellent. In general the experiencia en this hotel was wonderful.
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Sep 20, 2025Family vacation
Everyone was very excellent and the employees where very helpful and very respectful and the rooms are very clean the housekeepers are very kind and helpful the activity are very fun for my family.
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Jun 30, 2025Keep looking for another hotel!
This was my first time at this hotel. There were some con's and some pro's. We got there before 3 pm, but they are very strict about not checking in until 3. They said our room was ready, but had to wait, fine. So we finally check in and get to our room about 3:30 and the maid is just starting to clean! Had to wait outside the room for about 15 minutes for her to finish. The rooms are very outdated and very little space for storage, even though they are quite large. There was only one hook on the show for 3 towels. I assumed there were no blinds in our room, turns out the auto shade was broken. After asking 3 times to get it fixed someone finally came to fix it. We only got the buffet breakfast for 2 adults and not our child, it was the special when I booked. I had no idea that if you don't get all inclusive, you can't get any food from their snack bars. You need to go eat elsewhere. My husband left the day before my son and I. I kept his bracelet for the breakfast since we had paid for it. We were told it can't be used for anyone except him, so had to pay for my sons meal as well. The staff was generally very nice and helpful for the most part. I really liked Mazatlan, but if I return, I will stay at another hotel. It is in a nice location and close to many restaurants and stores.
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Jun 15, 2025
Do not recommend, you’ll be treated very poorly.
My family and I were treated very poorly, when we where having breakfast one of the cooks was trying to give us food that was very hard and honestly not even edible, so when we had asked her if she could make a fresh one she said no you can have one of the ones that were already there when she was making some fresh for her coworkers. As well as one of the waiters when I was sitting down for breakfast with my parents told me very rudely that I was not allowed to sit there with them. And at check out it was worse than anything we were trying to check out early because we had to catch our flight and they kept trying to make us wait outside for someone to get there to cut our bracelet off, and we kept saying there was no young lady right there and the check out personal his name was Rafael started yelling at my family saying the young lady was there when she still wasn’t, like we were just trying to check out as soon as possible to be able to catch our flight back home. The only good personal that treated us super well were the security guards and the bag handlers (porters).
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:This hotel cannot guarantee a spring-break-free environment.
General Information:Room taxes are included in vacation price.Minimum night stay restrictions may apply.Reservation changes may not be permitted unless authorized by the hotel. - Kids Stay Free Policy : Maximum number of children per paid adult: 2Maximum child age: 12
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.