These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Resort Details
- Various Lounges/BarsLa Langosta Bar: Wet bar.
La Duna Bar. Upper pool bar ocean view.
Lobby Bar
El Jardín: Snack Bar
Bar Ekinox - Adult only 18+ only and limited Capacity 80 people
Patio Veranda: Snack Bar - Various RestaurantsLa Veranda, international cuisine buffet style. Open for breakfast, lunch and dinner. Dress code: casual.
El Mirador, a la carte italian restaurant open only for dinner. Previous reservation is required. Dress code: casual elegant. Children from 12 and under are not allowed. Groups are not allowed.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Elevators
- Exercise gym†
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Elevators
- Exercise gym†
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box†
- Sauna†
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports, Offsite†
- Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsiteGames such as sand castles, obstacles at beach, Let's pull the string, lottery, painted faces, crafts, piñatas, racing boats, and much fun. Activities may vary every day.
- Direct access to a beach
- Fitness center on-site †
- PoolThere are 2 pools on site. Lower and upper pools for adults.
One splash pool for kids This Property has Swim up Bars. - Sauna †
- Spa †
- Steam bath †
- Golf †Golf Course located within a Mile of Property.
- Motorized Water Sports †Please check with the Marina directly.
- Non-Motorized Water Sports †
A variety of non-motorized watersports are offered nearby.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10873 reviews
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May 20, 2025Cancun Delight
Staff were great with me considering my problems with my legs. They made sure I was as comfortable as possible.
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May 09, 2025
Loved this hotel and the rooms. I wish I can have ocean view next time
Great location everyone was nice and friendly. Loved the beach and the customer service. You can find almost everything at the hotel.
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May 09, 2025Dont bother going ! cockroach in my suitcase
Horrible people Everyones rude The manager tried bribing us too not put a bad review saying he will pay for the transport back to the airport There was 2 cockroach's in your room the food is rubbish
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May 07, 2025
great place
I went with my husband . Everyone was nice and kind. The place was clean and fun. We enjoyed our time there. The beach was perfect . The food was good.
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May 05, 2025
Great from beginning to end
The service here was amazing. They sang happy birthday to my daughter and everyone was friendly and the food was amazing. The greeting in the beginning and there was no waiti time. Also, the food was delicious. It was Tex mex night and they have a great veriaty. Highly recommend
- AdvisoryThe Municipal Government of Cancun will be charging all guests in the area of Cancun an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos (approx. $4.50 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.General Information:
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.