Resort Details
- Various Bars
NEST Enjoy a refreshing organic beverage during the day and come back at night for an alluring cocktail to end the day the right way.
GINGER This bar is the epicenter of the social scene, where guests enjoy delicious cocktails al fresco.
MAMA & JUANA An iconic pool bar centered around the intriguing mixes of rum and sugar.
NUBE Offering a fresh and artistic take on cocktails and libations for guests to enjoy a welcoming experience .
- Various Restaurants
ORIGEN International buffet inspired by the gourmet markets around the world.
SAL A modern steakhouse offering great selections for everyone’s palate.
TORI Asian cuisine, complete with sushi bar, teppanyaki and robatayaki table for a full sensorial dining experience.
MANGÚ BY LEANDRO DIAZ Dominican culinary experience by the renowned Dominican chef, Leandro Diaz.
CANNOPI The perfect place for a family get-together to enjoy fresh grilled items and kid-friendly foods, right by the waterpark.
LEMON FISH Upscale signature ceviches, tiraditos, pokes and tartars, paired with specialty wines and cocktails.
AGUAMARINA One of the most exclusive beach clubs in the Caribbean. Offering a seasonal menu for lunch and dinner.
KICKS Sports bar featuring multi-sport events, offering all the essentials, traditional bites, draft beers and games.
AMOR DE MAR A contemporary and informal dining experience reserved exclusively for Circle members.
- 24-hour front desk
- Children programs
- Elevators
- Exercise gym
- Restaurant†
- Spa†
† Fees may apply
- Children's program †Every day they learn something new. Curious as they are, our little guests will have a very special space prepared just for them. The Kids Club will surprise your children’s minds and creativity to keep their inquisitiveness alert. In addition, you will find a zone to share activities with your little ones, whether is a dance class, a yoga class or mindfulness session, this is a time to bond.
- Fitness center on-siteFor those who make fitness an integral part of life, even when on vacation. The Circle Studio has everything you need to put your discipline and willpower to the test. With world-class equipment and a well-rounded programs, guests will be able to continue challenging their wellness goals
- Pool
- Spa †The goal at the MAIA Signature Spa by Natura Bissé is to restore your natural serenity and relaxation levels, typically diminished by overwhelming daily routines and chronic stress, by applying revitalizing treatments to your body and soul. The perfect way to re-engage with your inner self is to feel and look your best. In order to accomplish the gift of wellbeing, we sought after a world-renowned spa brand to offer to our guests. Natura Bissé, was born in 1979, and entered the professional cosmetics market with products that targeted various skin needs.
- Water activities †Nonstop splashing and gliding through water slides is just what Blast! is all about. The best place in the resort for kids, fun and plenty of smiles - you totally don’t want to miss this.
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3099 reviews
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Dec 07, 2025A MUST stay at this resort
if you are wondering if this is a good location, look no more. We found this location and all of the amenities to be very satisfactory. So much to do, so much to enjoy, and experience the culture. Ok to book excursions when you get to the hotel. If coming from the US, bring small bills, bug repellant and a wash cloth…… other than that - everything was provided for us.
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Dec 06, 2025Stay away if you are not Melia circle or pay to get treated second class
The resort has its pros and cons but the cons outweigh the pros. They do not get the basics right. There are 2 classes of guests , circle members who are first class and all else who are second class. The second class are treated so bad that you have to literally ask for even towels, towels does not cover small big etc you have to specific about each kind you need. When things go wrong you will not be able to get an apology or a manager. Check in took 4 hours, 1 week before I informed that we would arrive early, but they didnt have room till 4.30 when check in is at 3. Even after room didnt have stocked mini bar or working tv. Food made me very sick gave diarrhea, could not eat for a day and half but was taken to a sketchy doctor who wanted 250$ to trat with insurance. Then resort wanted a liability waiver and never got to speak to manager, no follow up after 1 single message. Then if you are not circle everything is bad from service at the buffet or restaurants to mini bar has some cheap beer and water and servicing the room. They provide you water coffee etc by looking at your wrist band. Sometimes water takes 15 mins. 1 morning we were told to take the utensils from next table. Pros : 1. Kids club is amazing 2. Aqua park is nice and kids love it 3. Certain staff members emanual from kids club, Kersy from the bar , Leonela from guest services treat you well even without status 4. Entertainment for kids and adults Cons: 1. Bad service everywhere people just dont care 2. Treat you second class if you are not circle 3. Food gave diarrhea 4. No supplies what so ever I room 5. Limited mini bar items 2 cheap beers, water, chips , and soda 6. Can never get a manager or an apology Overall very very disappointing experience having paid for a swim up suite got treated like they were giving you services for free.
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Dec 06, 2025
10/10
Great experience with my family , waterpark is great even for adults, it’s deep to where we can swim and slides were the best
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Dec 06, 2025
It’s been a pleasure to deal with Yerfy Johnson, he’s been very accommodating and has made the trip much more relaxing
Rooms were very clean, the atmosphere was great, the hotel itself was clean and spacious and didn’t feel overcrowded or too noisy. The only drawback is not being right on the beach but the shuttles run very often to make up for that
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Dec 05, 2025
Very Good Property But Thye Must Fix the Food Quality and Options
The physical property was very nice with good design, lots of pools and lots of drinking options available. Staff was nice and helpful. The issue is the food offerings. Limited dining options and weak food quality. The seafood restaurant is a joke….only serves ceviche which to me is an appetizer. The steakhouse had poor quality steaks that were very tough. Buffet was OK but not anything better. Asian restaurant was by far the best option and we went 2x. Fix the Food!!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Dogs of all sizes and ages are welcome to stay.• Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas.• In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash.• Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift.• Natural dog food is available upon request through Room Service.• Access a local digital guide highlighting nearby pet-friendly services and attractions.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.