Resort Details
- ClaraboyaOffering lunch and snack buffet with tropical drinks while overlooking the ocean. A la carte seafood dishes served for dinner.
- México LindoMexican restaurant, featuring Mexican a la carte cuisine. Reservations required, casual dress - no shorts or tennis shoes.
- Mirador RestaurantOcean view restaurant. Serves buffet food for breakfast, lunch, and dinner.
- TrattoriaA la carte restaurant serving Italian cuisine.
- Various Lounges/Bars• Lobby Bar• Bar Albatros• Claraboya Bar• Guacamaya Bar
- Double
View: Lagoon or Garden View Room.
Bedding: 1 king bed or 2 double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 4 adults, 3 children, 4 total
A maximum of 3 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 - 12 are surcharged.- Air conditioning
- Bathroom amenities
- Safe
- Telephone
- TV
- Wireless internet connection
- Double Ocean Front
Bedding: 2 double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 4 adults, 2 children, 4 total
A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 - 12 are surcharged.
- Air conditioning
- Bathroom amenities
- Safe
- Telephone
- TV
- Wireless internet connection
- Suite Oceanfront Premium Level
Bedding: 1 king.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 4 adults, 3 children, 4 total
A maximum of 3 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 - 12 are surcharged.- Air conditioning
- Bathroom amenities
- Safe
- Telephone
- TV
- Wireless internet connection
- Family Oceanfront Premium Level
Bedding: 2 double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 6 adults, 4 children, 6 total.
A maximum of 4 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 - 12 are surcharged.
- Air conditioning
- Bathroom amenities
- Safe
- Telephone
- TV
- Wireless internet connection
- Double Room Sea Front View
View: Ocean View
Bedding: 1 king bed or 2 double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 4 adults, 3 children, 4 total
A maximum of 3 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 - 12 are surcharged.
- Air conditioning
- Bathroom amenities
- Safe
- Telephone
- TV
- Wireless internet connection
- Double Sea View Premium LevelView: Sea view
Bedding: 1 king bed or 2 double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 4 adults, 3 children, 4 total
The Premium Level Double Sea View rooms with their contemporary Mexican style offer guests excellent facilities across 377 ft² where they can enjoy our Premium Level benefits.
It also has a generous balcony with excellent views of the turquoise sea.- Air conditioning
- Bathroom amenities
- Safe
- Telephone
- TV
- Wireless internet connection
- Double Ocean Front Premium LevelBedding: 2 double beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total
A maximum of 3 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 - 12 are surcharged.- Air conditioning
- Bathroom amenities
- Safe
- Telephone
- TV
- Wireless internet connection
- 24-hour front desk
- Babysitting*
- Baggage hold
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Free parking
- Gift/News stand*
- Golf,Offsite*
- 24-hour front desk
- Babysitting*
- Baggage hold
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Free parking
- Gift/News stand*
- Golf, Offsite*
- Housekeeping - daily
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service*
- Room service - limited hours*
- Safe deposit box*
- Spa*
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports*
-
Contact hotel directly for pricing and availability.
* Fees may apply
- Direct access to a beach
- Motorized Water Sports *Not Included in the All inclusive plan, the nearest place is Aquaworld Marina, located 5 min from the Hotel (Transportation not included).
- Non-Motorized Water SportsKayaks
Pedal boats
Windsurfing - PoolFamily Pool.
- Spa *
- Tennis court
- Golf *Golf course located within 5 miles of property.
- On-site EntertainmentLive shows and entertainment every night
- Local Discotheques
- Shopping malls
- Other Local AttractionsPlaza Kukulcan THE BEST SHOPPING CENTER in Cancun-Walking Distance-
* Fees may apply
Guests traveling to Occidental Tucancun from December 23, 2021 - December 22, 2022 and staying in a Premium Level room will receive:
- Additional $200 in resort discounts (per room, per stay; applicable services vary by resort; restrictions apply)
- Bottle of rum/tequila/wine in room on arrival (select room categories)
- Room location within close proximity to the beach (based on availability)
Featuring a bigger and better than ever beach area with palm palapas overlooking the Caribbean, this resort resides in a central location of Cancun's world-famous hotel zone. Only 25 minutes from the Cancun International Airport and five minutes on foot from the shopping center La Isla, Occidental Tucancún is the perfect spot for active families looking for an entertaining, affordable vacation or couples looking for a hotel close to the legendary nightlife that Cancun has to offer.
Check into one of over 300 well-appointed rooms, decorated with a Mexican touch and featuring incredible views of the turquoise waters of the Mexican Caribbean and the Nichupte Lagoon.
You will always be satisfied with the variety of cuisine in the four themed restaurants. During the day, swim up to the pool bar for unlimited domestic drinks. You can lounge by one of three fantastic swimming pools, join in the daily program of fun activities or try your hand at watersports. It's all included! This laid-back hotel offers an unparalleled all-inclusive value in the heart of Cancun.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14436 reviews
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Oct 16, 2026Good place to rest
Staff did their best to make us feel like home, definitively next year this hotel will be one of our options.
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Oct 15, 2026Wonderful first experience in Cancun – outstanding service
We had a wonderful stay at Occidental Tucancun and could not be happier with our experience. This was our first trip to Cancun, and the hotel made it truly memorable. Our room was beautiful, with an absolutely amazing view, and we really appreciated the attention and care we received during our stay. The service throughout the hotel was outstanding — everyone was welcoming, professional, friendly and attentive. We were also very impressed with the quality and variety of the food. Everything was fresh, well prepared, and we genuinely enjoyed our meals throughout the stay. What impressed us most was the level of service and hospitality. We are now staying at another hotel in Cancun, and this has made us appreciate even more the quality of service we received at Occidental Tucancun. For our first trip to Cancun, this was an excellent experience. We are already thinking about coming back with our children in the future and will definitely recommend this hotel to our friends and family. Thank you to the entire team for making our vacation so special. We truly hope to return soon.
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Oct 12, 2026
Great Vacation, the staff made it better
It was 50 Belizeans on Vacation. This is an all inclusive Resort & the food and rooms were nice. Four restaurants with a wide variety of options. But the staff made us feel welcome and were very helpful. Shoutout to Rosario Hernandez, Jose Luis Perez and Oddulia .Z We will be back to Cancun and will be staying here… From Maritza!
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Oct 12, 2026
Great food and good service at La trattoria.
Had a wonderful meal at La trattoria! Great atmosphere and the meal prepared by Chef Mariano Tuz, in full view of us, great to watch. Our waiter, Carlos Cordero, was very friendly and looked after us with his service and sense of humour. It was the best meal we had during our 4 night stay at Occidental.
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Oct 02, 2026
Never a dull moment
Bartender Antonio was great! Making sure my drink was never empty. Making conversation even though it was busy! He made us feel VIP! Will definitely come back!
- Advisory- Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Current Renovations: Description: Important Notes:
*The brochure may state that the hotel is accessible for the disabled. The hotel does have ramps and elevators, inside only. The hotel does not have handicap accessiblity to the pools or the beach area.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.