Resort Details

OnSite Dining
  • Beach Club
    A barefoot-friendly, open-air, poolside restaurant serving lunch specials and drinks daily.
  • Caracolas
    Serving seafood specialties. Reservations required.
  • D'Oriental
    Serving delicious Asian cuisine. Reservations required.
  • El Alcazar Buffet

    Serving breakfast, lunch and dinner.

  • La Hacienda
    Mexican restaurant. Reservations required.
  • La Taqueria
    Serving Mexican-style tacos. Reservations required.
  • Las Reses
    Serving steakhouse specialities. Reservations required.
  • Snack Bars
    - Las Canas
    - La Fontana
  • Various Lounges/Bars

    - Lobby Bar
    - Beach Club
    - Las Canas
    - Palmera Bar
    - La Fontana
    - Cayena Bar
    - Lounge Bar First Club
    - Arena Bar
    - Beach Bar First Club
    - Mangu Disco Bar

  • Via Veneto
    Serving Italian-style cuisine. Reservations required.
On-Site Amenities
  • 24-hour front desk
  • Babysitting,Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • 24-hour front desk
  • Babysitting, Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box†
  • Sauna†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    The Kids Club accommodates children with supervised games, sports, playground and a kids-only swimming pool and a mini Disco.
  • Direct access to a beach
  • Fitness center on-site
  • Gambling †
  • Hot tub
    There is 1 outdoor hot tub.
  • Motorized Water Sports †
    Banana boats
    Party boats
    Snorkeling tours
    Tub
    Water Skiing
    Deep sea fishing
    Diving
    Parasailing
    Boat rides
    Taxiboat
  • Non-Motorized Water Sports
    Snorkeling gear
    scuba clinics
    Aerobics
    Aqua aerobics
    Pool and Beach Volleyball
    Water-polo
    Tennis
    Ping pong
    Windsurfing
    Kayak
    Archery and shooting
  • Pool
    Three dazzling, lagoon-style swimming pools - one dedicated to children only as part of the Kids Club. Comfortable chaise lounges and thatched-roof palapas can be found every few steps along the resort's stunning stretch of white sand beach This property has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court †
    There are 2 lit tennis courts on-site.
Off-Site Recreation
  • Golf †
    Golf course located within 5 miles of the property.
On-Site Attraction
  • On-site Entertainment
    The resort showcases live, nightly entertainment in the open-air amphitheater. Several times a week, the Occidental Fun Club Band, our exclusive orchestra, performs live music for audiences of all ages
Off-Site Attraction
  • Other Local Attractions
    SCUBA diving trips and catamarans.

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 12850 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Go see Jorge for drinks!

    This place is amazing! There is so much to do and the food is great. The events they have at night are fun and interactive and the beach is beautiful. If you want a drink, go see Jorge at Las Cayenas Bar! He is the best and will make you very tasty drinks! Very warm and welcoming, 10/10

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Exciting

    Hotel kept very clean. The people that work here very nice, helpful and made my vacation even more enjoyable. I specially thank Alejandro, Robinson, Carlos, Alexander, Bernardo y Fernadito.

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Ok but not returning

    Beach is nice. Food ok although 3 people in our family got stomach bug, which gave us concerned about quality of food, bedridden for 3 days Service is terrible, not one staff could speak English, rooms ok. Activity schedule not updated if you like to partake. Shopping in resort is no cash no cc goes on room bill. Be prepared to dispute at counter. No a/c and our room had a strong sewage smell. Would not return here. Have been to Cuba and Dominican so know what to expect. Give it a 2star

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    OUTSTANDING VACATION, THANK YOU

    OUTSTAND VACATION THANKS TO Jenry, Hipolito, Wendy and Sammy ay Royal Club, I love this resort and all the excellent food and service at the Royal Club

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beach. Food drinks

    We spent a wonderful week with another couple. The royal level is amazing. They made sure our rooms were close and we had everything we could possibly need. The beach is perfect and the bar was great Sayonara Mateo and Enrique Reyes were superb. They learned our routines in a day and we never had to ask they just know what you want. The beloved restaurant was top notch. The team Hipolito Perez Mariana Sano Wendy Pena made sure every meal was inviting and the food was excellent. We had a perfect relaxing vacation.

    Jan 26, 2026
Hotel Advisories
  • AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.