Resort Details

OnSite Dining
  • D'Oriental
    A serene Japanese/Asian fusion restaurant complete with shoji screens and tatami rooms for privacy, and teppanyaki table where exquisitely-prepared specialties sizzle on the grill at your table. 
  • L'Buffet
    Featuring an international buffet where nightly themes delight guests with fresh island fare in an elegant atmosphere.

  • The Grill
    Light lunch and snacks offered.
  • The Italian
    Offering sunset views to further enhance the expertly-prepared Italian favorites in a formal, fine dining atmosphere.
  • Various Lounges/Bars
    - The Snack Bar / Drinks
    - The Lobby Bar / Cocktails
    - The Disco / Drinks & dancing
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Airport shuttle service†
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • Bell staff/porter
  • Bicycle rentals†
  • Business services†
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Sauna†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Ask about our Premium Wedding Packages: 'Memories and Grand Love'

    Requirements for Weddings in Costa Rica
    Birth Certificates of both (Bride and Groom): Original and copy
    Passport: Original and copy
    Certificate of civil state: Single state certificate of the home country. Final divorce decree if either party is divorced, death certificate if either part is widowed. Only originals.
    Two witnesses: They cannot be relatives. (If the bride and groom do not bring their own witnesses, the hotel can provide them)
    Additional information: Occupation, addresses, nationalities, ages, of both, bride and groom and witnesses.
    The bride and groom must be at the property at least 4 days prior to the wedding date, in order to finalize the necessary paper work.
    Ceremony must be scheduled with officials at least one month in advance.

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports †

    For additional costs: Dive enthusiasts schedule trips to sites including The Twins, Tortuga, Mango, and Punta Gorda. 

    New divers may dip in with Discover Scuba Diving and Certified diving courses are also available. Additional important information you may be interested in includes:

    Charter boats are available for larger groups.

    - Instructors are PADI certified; Logbooks and materials are included in certification courses

    - Daily dives are scheduled to convenient locations. 

    - Equipment and wet-suit rentals available.

    - Night dives scheduled for 4 divers minimum.

  • Non-Motorized Water Sports
    The water sports office provides equipment to kayak and snorkel.

    Tall canopy trees along the base of the bluff mean ample natural shade for lounging and monkey and exotic bird watching.
  • Pool
    There are 2 pools onsite.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court
    There is 1 lit tennis court onsite.
Off-Site Recreation
  • Gambling †
    Coco Beach Casino at Coco Bay Hotel
  • Golf †
    A golf course is located within 10 miles of the property.
On-Site Attraction
  • On-site Entertainment
    Nightly entertainment with live music at the lobby terrace.

    The Fun Club at our all inclusive family resorts will keep everyone active. By day, select from water sports, horseback riding, snorkeling, volleyball, tennis, or diving clinic. By night, enjoy sports bars , discos, or live stage entertainment. It's all up to you!
Off-Site Attraction
  • Arenal Volcano
  • Palo Verde River
  • Rincon de la vieja volcano, hot spring water, cano
  • Water Fall
  • Other Local Attractions
    The untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo.

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8300 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent massage by Silvia

    I have had a few massages while here in Occidental Paraguayo. They were all good. But most especially, today I had a massage by Silvia and it was one of the best I’ve ever had! The right amount of pressure to calm the muscles and yet the ability to relax my body also. I will probably go back once more this week. RP

    Jan 27, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Couples Massages/Spa

    We had two couples massages with Deborah and Lorena. We highly recommend going to the spa and having one of these two gals do a massage on you. Both were extremely professional, very good, and very friendly. If you can make it to the spa at the resort we recommend that you do that. It was very relaxing.

    Jan 27, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not a customer oriented all-inclusive

    This was our first visit to Occidental Papagayo, or any Occidental resort. Pros: The grounds and setting are beautiful. We stayed in building 22, a first club accommodation. The room was well appointed and clean. We had a patio vs a balcony with a stunning view of tropical vegetation and water. Cons: Based on other all - inclusive resorts stayed at. It was impossible to get restaurant reservations that were not after 8:30 p.m. Through other's, we were able to eat at the Italian one night where the food was good and staff was very accommodating. Another night we ate at the grill. There was not enough staff for the number of diners and the steak was of very low quality. I would not recommend. The buffet restaurant is small and one must be seated. There if often a wait and the food is so so. There are two pools. The cleaning begins after 8:00 a.m and thus delays use. You must also walk to the snack bar to get a beverage. Not nearly as accommodating as other resorts. There is a beach, but it is small and and somewhat rocky. We purchased two excursions which picked up at the beach. Excursion staff was very outgoing, however we felt both (fishing and catamaran) were over priced for the experience. Overall, we did not find this resort to meet standards of a typical "all-inclusive". Long time members have said that the quality and experience is overall diminishing since being purchased by Barcelo.

    Jan 27, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    This was such a fantastic experience!

    We loved this place. The grounds were beautiful the pools were lovely and well kept, and staff were friendly and helpful. It was a 20 minute uber ride to Coco Beach and we enjoyed walking the beach, dining at a few restaurants and souvenir shopping.

    Jan 25, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful resort

    Spent a week here with friends. Grounds are beautiful. Had a wonderful vacation. Oriental restaurant was my favorite. Amazing sushi.

    Jan 23, 2026
Hotel Advisories
  • Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
  • Advisory*Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
  • AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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