Resort Details

OnSite Dining
  • Beach Club
    Snack bar serving late morning snacks and lunch.
  • La Carreta
    Gourmet restaurant serving A la carte breakfast, lunch and dinner.

    *Restaurant exclusive for Royal Level Guests
  • La Piazza
    Pizzeria serving late night snacks.
  • La Posada
    Buffet, serving breakfast and dinner.
  • Los Olivos
    Offering Mediterranean cuisine for a fine a la carte dinner. Reservations required.
  • Mexico Lindo
    Offers the best combination of Mexican cuisine dishes. À la carte menu, reservations required.
    Attire: Casual pants, shirt and closed shoes for men; dresses, skirts and blouses for women. Shorts or sandals for men are not permitted.
  • Various Lounges/Bars
    - Lobby Bar
    - Relax Bar (adults-only) and Pool Bar
    - Beach Club Bar
    - La Mision Bar and Disco
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wi-Fi
On-Site Wedding Services
  • Celebrate the love of a lifetime with our wedding and renewal of vows packages. With a breathtaking location along private San Francisco beach and a natural eco-preserve, exquisite lavish all-inclusive amenities and personalized service, this is the perfect scenery for a picturesque wedding occasion.

    The professional wedding planning team works with bridal couples to customize the events to make each detail distinct and unforgettable.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Activity programs for children with a playground area under adult supervision.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There is 1 indoor hot tub.
  • Motorized Water Sports †
    - Jet Ski
    - Parasailing
  • Non-Motorized Water Sports
    - Snorkeling
    - Sailing
    - Kayaking
    - Windsurfing
    - Water polo
  • Pool
    There are 4 pools onsite.
  • Sauna
  • Spa †
  • Tennis court
    There are 2 lit tennis courts onsite.
On-Site Attraction
  • On-site Entertainment
    Mexican Folklore Dance Show,. Fire show, Prehispanic Show, International show.
Off-Site Attraction
  • Chankanaab Park
  • El Cedral Arqueological Zone
  • Punta Sur Park
  • San Gervasio Archeological Zone
  • Other Local Attractions
    The Tequila Factory, The Discover Mexico museum, etc.

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 9803 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Always great

    The staff was great! Odalys went the extra mile! We have been here at least 10 times and keep coming back for more..........

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our Home away from Home

    This is our ninth year coming to the Occidental. We come here because the staff is wonderful. The surroundings are beautiful. quaint and comfortable. The Dive shop is on property. The staff is hard-working, accommodating, and also friendly. We have considered traveling elsewhere, but our heart belongs here!

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Property with great staff!

    Spent 10 days in January at the Occidental. I'm not a picky eater and neither is my partner so we found food every day that was satisfying. The rooms were clean, the staff was attentive, the ocean was great. We had some windy days that pushed some seaweed onto the beach but the staff cleaned it up the best they could. This is my 2nd stay at the Occidental and will be going back!

    Jan 23, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Lower your expectations to a 4 star property

    This hotel should market themselves as a 3.5-4 star experience not 5. Pros: -Gorgeous lush grounds -Large rooms -Hardworking housekeeping -Scuba shop on site and most dive sites are within 10 min boat rides -Jesus and Raul are amazing entertainers for kids -Lifeguard Jonathan has made a great impression, helpful and always smiling -Hotel does a great job for New Year’s party celebration -Affordable, aligns with a 4 star experience Cons: -Painfully slow staff at the front desk, unnecessary long lines during check in -Any simple request requires multiple follow ups and can take days -Mediocre food and drinks even at the specialty restaurants (Mexican, Mediterranean and Seafood) -Cold pool, could use a heater -Not enough sun beds and, as a result, sun bed hoggers all around. Most days, we only had one or two sun beds for seven of us because we refused to be dragged into the sun bed wars -Affordable rates attract low quality guests. We were subjected to theft three times around the pool area. Specifically, a scuba flash light, some jewelry items and even shoes were stolen from our sun bed/table on three separate occasions. We were surprised to see Canadians could be so obnoxious and ill-mannered, odd. Overall, we enjoyed our stay because we chose to overlook the cons and focused on the positives.

    Jan 21, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Horrible check in service

    Beautiful resort, rooms are average, restaurant and cleaning staff are fantastic, time share sales are annoying, front desk staff are pathetically slow.

    Jan 20, 2026
Hotel Advisories
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 79.2 MXN (approx. $4.24) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


    Transfer Policy - 
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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