Resort Details
- Various Bars- Lobby Bar I Alhambra- Lobby Bar II Marien- Bohio Bar- Swim-up Palmeras- El Mirador Bar- Sport Bar “Strikers”- Disco Bar “Hurricane”- Theatre Taino Bar
- Various RestaurantsBuffet Alcazar :BreakfastDinner**
La Hacienda:Light Lunch (a la carte)*
Via Veneto (Italian)*
Tokio (Japanese)*
Paris (French)*
La Hacienda (Mexicano)*
Marenostrum (Fish & Meat)*
Rincón Criollo (Dominican)*
Marenostrum Beach Restaurant :Continental BreakfastBuffet brunch with champagneLunch buffetSnacksPizzeria “Don Simon”Marenostrum Restaurant: Evening snacks
Via Veneto, Paris, Tokio, La Hacienda & Rincón Criollo are NON- SMOKING restaurants. *All specialty restaurants for dinner have a Dress code: Casual-elegant. Ladies: No tank tops, shorts and beach sandals. Gentlemen: No sleeveless shirts, shorts, beach sandals. **In the Alcazar men are required to wear shirts with sleeves. The guests receive upon arrival pre-arranged invitations per room for our specialty restaurants according to the number of nights that the guest is staying.
- 24-hour front desk
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym
- Game room†
- Golf,Offsite†
- 24-hour front desk
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Children programs†
- Concierge desk
- Elevators
- Exercise gym
- Game room†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Pool
- Room service†
- Room service - limited hours†
- Safe deposit box
- Spa†
- Tour/sightseeing desk†
- Civil ceremonies & renewal of vows packages available ($). For more information, please contact: caribe.weddings@occidentalhotels.com caribe.bodas@occidentalhotels.com
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsiteMini-Club (4 - 12 years) opens daily. Mini disco is open daily at the theatre.
- Direct access to a beach
- Fitness center on-siteFree weights, resistance equipment; open daily
- Gambling †International Casino on premises; open daily
- General †LAND SPORTS:Mini soccer field, rock-climbing wall and circus trapeze. Boccia, badminton, aerobics, table tennis and other indoor games, 3 lit tennis courts and 1 Basketball court. All activities are subject to demand and weather conditions.
DAILY ACTIVITIES:Each day’s schedule of activities is displayed in the Lobby Bar and by the poolside.Evening shows featured by our dynamic entertainment team.
NIGHT CLUB:Open nightly, For adults only Once a week there is a family The discotheque is NON SMOKING
- PoolThere are two (2) spectacular pools in the property.
- Spa †
- Water activities †Beach and pool volleyball, water polo, water basketball. Introductory lessons of Scuba diving with instruction in the pool included with equipment. There is a charge for dives and additional lessons ($), kayaks, windsurfing (lessons $) and sailing (only with guide) at the hotel beach are included. All activities are subject to demand and weather conditions.
- Golf †Golf packages available at reasonable prices (5-40 min from Hotel), for more information please contact Ext.4507
- On-site EntertainmentDaily changing entertaining evening shows, including the Barcelo Spectacular, Night Fever Show, Tropical Show, Fascination Show and the Flying Trapeze.
- HigüeyNearest city
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18647 reviews
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Dec 11, 2025Big disappointment
This was a second-rate resort. Although it was “all inclusive,” it wasn’t possible to get a reservation in the ala carte restaurants even though we asked shortly after getting there. All that was available was the Japanese restaurant the last evening we were there. (We had a 4 day stay.) The buffet, where we had to eat most of our meals, had variety with some decent dishes, although the dining room was extremely noisy and it was hard to talk. We had no bath at for the shower when we arrived. Half way through our stay, the toilets stopped working in the room, the restrooms outside the dining room, and the bar nearest the beach. It had still not been fixed upon this writing although we reported it right away. The water stopped working for 12 hours. (They were rationing water bottles until they ran out.)The next morning, after a rain storm, the bathroom was flooded from a leak in the ceiling. The sliding glass door onto the balcony was stiff and heavy and hard to move. The phone didn’t work, so it was necessary to go down to the lobby to report a problem. The tourist office was helpful about arranging tours and the staff was courteous. The building shows lots of signs of wear (rusty, patched racks and walls.) In short, it was not a resort experience. I would not return. Anne Dalton
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Dec 09, 2025
2/5 weak.
Wouldnt return. Pools and beach were beautiful. Thats the 2 stars. Everthing else, below average. The food was absolutely awful. Hard to find clean tables at the buffet, constantly busy. Our room was dirty and out bathroom leaked from ceiling in multiple spots. Staff really wasnt all that friendly. Seemed annoyed. Wouldnt return or recommend this resort to others.
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Dec 08, 2025Occidental Caribe
Upon arriving at the Occidental Caribe, we had to wait almost 4 hours to get our room, which we believe was given to someone else because there was no acknowledgement of our Anniversary per our request at time of booking. We did have a butler assigned to us during our stay, but it started out on a sour note.
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Dec 07, 2025Would not recommend
Mostly everything went well. There were a few hiccups. The resort itself is lovely. The grounds are beautiful. The pools are nice, the entertainment staff was fun, the shows at night were really well done. The rooms can use some work. The first one we had when we arrived smelled of mold, and the balcony door wouldn’t lock and the bathroom wouldn’t flush, and the safe wouldn’t close. We spent our first night in the room, waiting for them to come and fix everything. We spent about four 1/2 hours waiting for them. They never came to fix the balcony door. The next day we told them that we want another room and they changed our room and everything was good except that toilet wouldn’t flush either. We called them, but they never came to fix it. We didn’t want to spend another four hours in the room so we ended up just lifting the lid off and pulling the lever up to flush the toilet anytime we wanted to use it! On Thursday, we ran out of toilet paper and when we went out for dinner, we stopped by Reception and asked them to bring some toilet paper to our room. We got back to the room at 11 and no toilet paper so I went back down and asked them again. We stayed up until 12:30 but no one came. I finally got some the next day. The food on the resort at the buffet restaurant was not that good, however, the service was excellent. As soon as you sat down, someone came and asked you for your drink order and as soon as you finish the plate, they would remove the dirty dish right away. The restaurant food was much better. We ate at four different restaurants. The only other thing was that barely anybody spoke English just the people at Reception, but the bartenders, the servers, the entertainment staff nobody spoke English. That surprised me as usually on resorts they speak English, but maybe this resort doesn’t cater to North Americans.
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Dec 07, 2025Punta Cana 2025 trip
We had an amazing time staying at Punta Cana. The staff were so very friendly and helpful. This was our first trip to the Dominican Republic and it makes us want to come again. Morgorita Rosolo (hope that is spelled correctly) was our housekeeper and she was amazing.
- Advisory*Important information* Motorized water sports are banned by the Dominican Government during holy week.
- Advisory*Important Information* The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - The hotel will not accept any Spring Break groups. If the hotel does make an exception the following policy will be strictly applied: Students / youth are considered by the hotel as anyone between 16 and 23 years old. They will be required to sign a responsibility letter agreeing to leave the hotel if there is a disruption. Upon check in each student / youth will be required to leave cash deposit of $400 per person - no exceptions and cash only. Minimum age requirement for hotel check in is 18. Any guests under the age of 18 will require a chaperone. 1 chaperone is required per 3 students / youth under the age of 18. Minimum age for a chaperone is 28.
Legal drinking age in the DR is 18. Any guests under 18 will be given a wrist band that will not allow them to have access to alcohol at any venue and will also not allow them in the disco. All guests are required to wear wristbands. The cost for a lost wristband is $250 - no exceptions. The hotel does reserve the right to ask any student / youth to check out of the property if the hotel policies are not fulfilled without the right to a refund for the remaining nights of the reservation.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.***Important Information for our guests***
The Dominican Republic imposes various restrictions each year for Easter. The restrictions usually begin the Thursday prior to Good Friday, and run a few days past Easter Sunday. The following regulations may be enforced:
*Motorized watersports may be banned
*Non-motorized water sports may be limited, or banned
*Alcohol consumption may be restricted (most resorts obtain a special permit which enables them to serve alcohol to nonnative persons during the ban)
*Music may be limited or silencedThese guidelines are currently vague because actual enforcement by the local government does vary greatly from one year to the next. Each year the actual policies are not published by the local authorities until just prior to Easter. These rules are designed for the safety of everyone, as beaches get extremely busy during this period.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.