Resort Details
- Aqua BiteIn the heart of Nickelodeon™ Place, Aqua Bite has a casual environment and easy, family-friendly fare. Enjoy a made-to-order Flatbread Pizza or a delicious Pita wrap and prepared salads. It’s the perfect spot to sip your favorite drink, recharge and share a laugh with family and friends.
- EXPLORER’S TABLEExplore global flavors that will have you saying, “¡Delicioso!” Whether breakfast, lunch, or dinner, embark on a culinary voyage at the lively Explorer’s Table … even without Map. This two-story haven showcases various world-cuisine food displays. ¡Vámonos! Let’s go! The World Awaits!
- Fresco Bar and GrillAs the name implies, Fresco delivers fresh, creative and delicious offerings in breezy “al fresco” surroundings. Enjoy a quick meal or a drink at the swim-up bar. Don’t miss out on our daily ceviche creation from today’s freshest bounties of the sea.
- JAZMIN SWIM-UP BAR & DECKEnjoy your favorite sun time cocktail while relaxing in the pool or enjoying the deck and its fabulous vistas of the Caribbean Sea. Jazmin offers a selection of international and tropical cocktails, ice-cold beers, soft drinks and naturally-flavored waters to quench your thirst. And our lemonade, squeezed fresh daily, is not to be missed.
- LOBBY BAROur lobby bar is the perfect spot to regroup with your loved ones or make new friends during your escape. Start your day with a refreshing mimosa, stop by for afternoon margaritas, or enjoy the ultimate pre-dinner cocktail at this always-buzzing hangout.
- MANGO SWIM-UP BARServing mouthwatering frozen cocktails, international, and domestic premium brands.
- MANGOS SWIM-UP BARServing mouthwatering frozen cocktails, international and domestic premium brands.
- PAPAYA SWIM-UP BAREnjoy the beverage of your choice from a wide selection of international and tropical cocktails, ice cold beers, soft drinks and naturally-flavored waters.
- SHOW LOUNGE BAROur entertainment is epic — and the drinks at our Show Lounge Bar are just as worthy of an encore. The star bartenders at this chic cocktail bar sling delicious drinks ranging from classics to tropical creations. Prefer a fine wine instead? They have you covered.
- SNICK LOUNGEThis sophisticated, ‘90s-inspired space is nostalgic without being retro. It serves as a family friendly game room, sports lounge, and live music venue. Don’t miss the chance to hang out on the iconic Big Orange Couch!
- THE SWEETERYChomp, Slurp, Gobble, Narf, Gulp! No matter how you chew it, the Sweetery is the perfect place to grab a bite, a coffee, or some sweet treats. Enjoy this snap-worthy vibrant space inspired by the Garfield comics and hosted by the orange cat himself. Located in the heart of Gourmet Village.
- VINO VINOAt Vino Vino we specialize in a quality selection of wines and wine-based creations. Whether you’re joining us for a pre-dinner cocktail or a late evening with new friends, our in-house pianist will keep things bubbly.
- ZestThis fun and funky family restaurant lets patrons enjoy mouthwatering world cuisine in a casual atmosphere. Pick and choose from the lavish food display with cooked-to-order options or opt to stay at the table and select from the à la carte menu during the evening hours.
- Zest Character BreakfastContact your dedicated Nickelodeon concierge to make reservations for our world-famous Character Breakfast Experiences (additional charge applies). Subject to weekly schedule.
- BRGRS.PHArtisan Burgers
BRGRS.PH takes the humble hamburger to a whole new level. Come by our Food Truck and choose from a selection of burgers, toppings, sauces and freshly-baked buns which are specially designed for each burger.
Try our Machete Burger, built for a whole family, or our Vegetarian Lentil Burger. It will be a burger experience you won’t forget. - DOPPIOCoffee & Tea
Located in the heart of the Gourmet Inclusive Village, Doppio offers guests a variety of coffee and tea-based preparations in a relaxing environment. Grab one of our sweet creations, catch up with family and friends or just lounge around and enjoy a hot cup of happiness. - KITCHEN 23 by Le ChiqueCuisine Auteur
Kitchen 23 is the spirit of superlative, elegant and contemporary dining. Our culinary creations and imaginative cocktails take originality and attention to detail to the next level. Dining at Kitchen 23 is a journey like no other. Our Chef de Cuisine, sommelier and mixologist are looking forward to giving you an unforgettable dining experience. - SPACEWALKERInterstellar Cuisine – Reservation Required
Get ready to experience some inter-stellar awesomeness! Spectacular light and sound effects accompany you as you board your family shuttle and prepare for takeoff. You and your fellow astronauts will dine on a menu of favorites from across the galaxy, served by our spacewalking staff. - SugarcaneMarketplace CuisineInspired by the food markets of Latin America, Sugarcane is our most energetic Food and Beverage venue. All the food is freshly prepared, with an emphasis on making dishes to order to satisfy every guest’s unique tastes. The open plan Kitchen allows you to interact with our talented team of Chefs. Fresh bread, local produce & international ingredients are the cornerstone of our mouthwatering preparations. Our ample juice bar and tea bar will complement the experience.
- VerdelloSicilian Kitchen – Reservation Required
Regional influences and bold flavors are signatures of the culinary heritage of this beautiful island. Sicily comes alive once you enter this characteristically Italian venue. You can choose to sit in the attractively appointed dining room or enjoy the bustle of the Gourmet Village plaza from our outdoor terrace. - Wok WokFar East Fusion – Reservation Required
Wok Wok is a feast for all your senses. Jasmine incense mingles with the aromas of ingredients from the Far East. Dark wood paneling and the gentle sound of running water give a relaxed feel to this authentic Far East experience.
- 24-hour room service†
- Babysitting†
- Currency exchange†
- Laundry/Valet service†
- Medical Facilities Service†
- Parking†
- Transportation†
- Valet parking†
- Wireless internet connection in public areas†
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Karisma is renowned for its exquisite Gourmet Inclusive® Wedding Events, and Nickelodeon™ Hotels & Resorts Punta Cana is no exception. Couples have many romantic options for their wedding events, including a beachfront gazebo. The Azure Sea and sunset make a fantastic setting for exchanging vows.And if your wedding day just won’t be complete without someone getting Slimed, Nickelodeon Hotels & Resorts is happy to hook you up!
† Fees may apply
- Archery
- Children's programJust Kiddin' is part clubhouse and part artist's studio. This cool spot is for kids only. Daily supervised activities for children 4 to 12 years old. Meet and greet with Nickelodeon™ characters as part of the fun!
- Direct access to a beach
- Fitness center on-siteFitness center equipped with state of the art equipment, including treadmills, stationary bikes, elliptical machines, free weights and a dance studio. Bottled water, towels and mats are provided free of charge.
- Jogging trailJog along the resort's perimeter path or along the beach
- Pool4 Pools
- Scuba diving †
- Snorkeling †
- Spa †Tap into your inner state of Zen in one of Vassa Spa's treatment and relaxation areas. Guests can enjoy our herbal steam room, dry sauna, chromo-therapy showers, bubble beds and whirlpool. You can also take an invigorating dip in our Arctic and warm-water pools.
- Table tennis
- Tennis court2 tennis courts, rackets and balls provided.
- Water activitiesAqua Nick™ is the place to be for water based activities. Water slides, splash pads, spray grounds and a lazy river are all located within the tropical environment of Nickelodeon™ Village.
- Golf †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Don’t Believe the Bad Reviews 10/10
This resort is a perfect 10 Before I left for this trip, I was a little concerned due to some of the reviews. Especially with the service levels & food quality. But that is so far from the truth. The service was incredible & everyone was extremely friendly. The regular buffet food is okay, but they have live cooking stations in the buffets with all sorts of meat and seafood. That’s what I ate everyday and it was amazing. There are a couple things that could be easily fixed here, such as adding more chairs/umbrellas to the beach & waterpark, but I never had an issue finding a spot in the shade. We ate at Space walker & it was very good! The steak was great, but make sure you ask for a double portion. & the sweetery is unbelievable! So good! The Karisma app was great, it let you know where various activities and character pop-ups would be. We met all the characters we wanted to. The resort is a perfect size, everything is in walking distance. Please don’t believe the negative reviews. If you have kids, this is the place you want to be!
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Nickelodeon Punta Cana - Not a 5 Star Resort
The resort has wonderful facilities for my grand kids (ages 7,6 3) - pool, swim up bar, beach, water park and character sightings often. I was very stressed out most of the time because it was impossible to get dinner reservations, especially at the fun SpaceWalker restaurant (which I was told originally that we could make those reservations a week before we get there which was misinformation). We were there 5 nights and never was able to get in there. In order to make reservations one has to go to the app at 9 am for that night's reservation. This means everyone at the resort jumps on the app at the same time so the reservations disappear right before your eyes. There were 9 of us (three rooms) and I couldn't make the reservation for 9, it had to be broken down by room or smaller numbers. I was told to talk to the concierges about this as they offered to help, but when I came back to their offices when they told me to towards the end of the day, they usually weren't there, plus none of them texted me back which they had promised to do earlier in the afternoon. I also spoke to the manager at one point but he bounced me back to the concierges. We were only able to secure reservations for two nights (Italian and Asian but we split up since the Asian doesn't offer much for kids). So we had to buffet it the other nights. Each buffet night had a different theme but overall the buffet food wasn't that great. One bar didn't have Jack Daniels. It's about the only place I've ever been to that didn't follow up with a survey which I obviously would have filled out. But now I see why they didn't. I emailed two concierges whom I had been emailing before the trip to send me a survey, neither of them did. I emailed the Karisma parent company asking for a survey, automated response was that someone would follow up with me - no response or survey was sent - which certainly says a lot about the corporation. The whole dining issue would be so easy to fix with another system. I've never run into this situation and I've stayed at many resorts. There were other issues I could go into, but these are the major ones. Bottom line I probably wouldn't recommend this to families, but at least I would warn them about what they will run into, and they can decide for themselves whether they want to go through all that or not. My grandkids thoroughly loved it, but I wasted so much time and energy trying to have a great family dinner experience but to no avail. We were all very shocked about this place because it is listed as a 5 star resort but we'd give it a 3.
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Excellent family trip with toddlers
Excellent resort for families. Do wish they had more snacks available for kids but overall great experience. The staff was wonderful and the rooms were impeccable. Julissa helped to ensure our group had the best experience, from providing upgrades to communicating with us every day for our activities. The team at Nick place was the absolute best as well!
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Stay away
We are currently staying on the resort and have had many issues with poor service, unfriendly staff and poor customer service with management and front desk. We booked back in November through westjet and booked requesting connecting rooms only to get here and was told too bad. As a single mother traveling with children and my parents, I'm extremely disappointed that staff and management that do not care about their travellers. My kid's are forced to split up, hotel staff and management do not care!! Also, the food isn't the best, especially for kids. The concierge only seems helpful if you're willing to pay the ridiculous extra fees for the character dining or excursions or if you're a prestige traveller.
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Average at best
We visited this hotel during reading week, and while it boasts beautifully maintained grounds, there are several aspects that fell short of our expectations. The resort's smaller size is a plus especially when having little kids. Our swim-up nest suite was absolutely perfect, providing a lovely retreat. However, the dining experience left much to be desired. The buffet was disappointing, and I would rate the à la carte options a modest 7/10. Although the hotel advertises its accommodations for guests with celiac disease, my nephew ended up relying solely on burger patties throughout our stay. Unfortunately, the staff did not contribute positively to our experience. Many were unfriendly, particularly at the front desk, and there was a noticeable eagerness for tips. The entertainment options were also lacking. If you’re hoping to see Nickelodeon characters like Paw Patrol or SpongeBob, you may find yourself disappointed. Overall, I cannot recommend this hotel and would not consider returning.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.