Resort Details
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
897 reviews
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Aug 17, 2025Holiday break 401!
For 3 days stays and overall were very happy with our stay. The Hotel is within walking distance from The Eiffel Tower and Arc De Triomphe with a Metro Station close by and Uber is very useful as well. Lots of restaurants within an easy walk. The reception is very friendly and helpful 🥰👍🏻the rooms are comfortable, cleaning is nice (bed a bit firm for us) and location is spot on. We pleased with the breakfast as my son has allergies to wheat, cow’s milk and egg but they do have gluten-free bread and soya milk or almond milk and he can have some bacon and lots of many things that My Son😘 is allowing so we were very pleased with it and beautiful herbal tea and very friendly and kind staffs also there’s loads of coffee shops and bakeries nearby. Certainly recommended for a city break stay if you’re going to París. You can get a good view of the Eiffel Tower within 15-20 minutes walk. 👍🏻 We are looking forward to visiting again next holiday season.
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Apr 22, 2025
Terrific Location
Back from our four night stay and overall very happy with our stay. The Hotel is within walking distance from The Eiffel Tower and Arc De Triomphe with a Metro Station close by as well. Lots of restaurants within an easy walk. The staff are very friendly and helpful, the rooms are comfortable (bed a bit firm for us but that’s a personal view) and location is spot on. We stayed ‘room only’ so didn’t try the breakfast but there’s loads of coffee shops and bakeries nearby. Certainly recommended for a city break stay if you’re going to París.
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Mar 29, 2025Horrible! Not match 4* hotel standards
Bad customer service and not maintained. We had ordered lux king large rooms they refuse and we get twin small rooms. Maintenance where too bad and building had cracks which is not 4* hotel standard. Food was ok but not have more choices and the same menu every day.
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Oct 29, 2024Great location and staff.
The location was terrific. The room was very nice and the breakfast was very good. Tahsin was so helpful to us at breakfast. He made our stay more enjoyable. The front desk was great. They held our luggage for us on the day we checked out because we didn’t leave Paris until later in the day. We would definitely stay here again.
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Oct 18, 2024
Worse Experience Ever
We have stayed at other Melia properties in Spain, Mexico, etc and have had a great experience so when we saw a Melia in Paris we did not hesitate to book it. What disappointment we had. This hotel is rated as a 4 Star hotel but is nothing like it. I understand that is located in an area where not too many changes or upgrades if any can be made to the exterior of the building but the inside was rotten. The walls were peeling. the bathroom had mold, the inside of the toilet was yellow. All around a very disgusting experience. We called reception to ask why the AC was not working, and they told us that due to "Global Warming" hotels in Paris are not allowed to turn on ACs when the temp outside has chilled and that we had to open the windows to get the room to a good temperature. totally unacceptable and this was not true. We opened the windows and there were a lot of doves flying around and we could barely rest since we thought the doves were going to come into the room. I told my wife to just wing it for now since we were so exhausted from the trip that after we checked in, we fell asleep for a bit. We went out and once we got back we settle to fall asleep for the night. Here is where the second round of problems began and what put us over the top. We tried to reach someone to get a second set of pillows since the pillows we had looked like baby pillows and nobody would answer. We tried to call for almost 1 hr with no answer from anyone. We could barely rest because since we had to sleep with the window open and we could hear conversations and noises coming from other rooms as well as doves flying around the garden area. At some point a dove flew so close to our window, we thought it was going to come in. Never the less we could barely rest that night and woke up destroyed the next day. When we woke up I told my wife there was not way I was putting up with 3 more nights on sleeping like this and we decided to pack our bags and look for another hotel, the Marignan Champ Elyses which turned out to be excellent. On our way out when we checked out, Julian the front desk person, a true hospitality professional totally understood our point and asked us to please hang on for the manager. HE came back to tell us the manager was on the phone and she will be right out in 5 mins. Not sure how we did it, but we managed to wait a total of 44 mins for the manager to come out and she never did. Looked like she was not interested in dealing with a situation. All in all, a terrible experience and I would never recommend this hotel.
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