Resort Details
- Fresh from the PacificIndulge in locally sourced seafood from our lunch and dinner menus. Our inspired offerings include both traditional and innovative sushi options, specialty seafood, and delightful small plates.
- In-Yo CafeHave a memorable breakfast experience at our open-air restaurant with stunning ocean and city views.
Chefs prepare savory egg dishes, served alongside fruits and pastries. Order your favorite coffee or sample a variety of fresh local juices.
Enjoy family-style and made-to-order options. - Poolside DiningPop by for sandwiches, salads, and award-winning Mai Tais. Enjoy poolside service and a lineup of handcrafted tropical drinks.
- Wai‘olu Ocean CuisineSpectacular views complement an inspired menu featuring specialty seafood dishes and family-style sushi.
Relax in an intimate atmosphere as local beers flow, and the sun sets over Waikiki.
- Air conditioning
- Business center†
- Luggage service†
- Meeting rooms†
- Non-smoking rooms available†
- Parking†
- Pool†
- Wi-Fi
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Pool †
- Spa †
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4190 reviews
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Aug 14, 2025Great stay. Great staff. Highly recommend.
We stayed for 3 nights at the beginning of August and had a great experience. The staff here is the star of the show. The location and proximity to the beach, yet slightly removed from the chaotic part of Waikiki make it even better. Valet knew us by name, knew we had a habit of being picked up by our local friend, and were just generally warm and helpful. Ms. Saori at the front desk is a sweetheart who genuinely wants to make sure you have a smooth stay. Yes, they're currently undergoing a renovation but we felt our stay was not very impacted. The hotel contacted us months in advance to reassure us they would make our upcoming stay as comfortable as possible, took down our requests, and everything was prepped and ready when we arrived nearly nearly 2 hours before check in time. They had even upgraded us unprompted. We couldn't hear any hammering, drilling, etc. during our stay. There are renderings around the property that show what it will look like once renovations are complete and it looks amazing! Our toddler's crib and a diaper genie were set up when we arrived at the room and there was even a stuffed sting ray for her. Having a washer/dryer and a fridge in the unit was a huge plus with a toddler. We are already looking forward to another stay next summer when we return to Honolulu.
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Aug 12, 2025
Best Experience Yet!
We’re writing this review because a disappointing experience at another Amex FHR property made us truly appreciate our stay at Ka La‘i. From start to finish, every single staff member was exceptionally gracious and accommodating. They went above and beyond to care for my kids and mother-in-law as if they were part of their own family. This level of warmth and hospitality made all the difference in our trip. We’re already planning another visit to Hawaii in 2026 and can’t wait to stay here again. Thank you, Ka La‘i, for making our experience unforgettable!
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Jul 25, 2025
Mr Hiroshi definitely makes Ka Lai shine an stand out in Honolulu!
We stayed at Ka Laʻi for 10 days, and the highlight of our entire experience was the exceptional service provided by Mr. Hiroshi at the front desk. From the very beginning—when I called ahead to confirm our midnight arrival—Mr. Hiroshi’s thoughtful and detailed responses immediately put me at ease. He anticipated our needs in every possible way, ensuring our stay was comfortable and smooth. Upon arrival, we were placed in a quiet corner suite, perfectly suited for our family’s early routine—we wake around 5am and go to bed by 7pm, so avoiding the evening noise was essential. Mr. Hiroshi even arranged sandwiches for both me and my husband, including a specially prepared one for our 6-year-old daughter, along with a bottle of sparkling wine. Pre-cooled waters in the fridge added another touch of care. He truly made us feel at home. Throughout our stay, Mr. Hiroshi continued to go above and beyond—recommending wonderful beaches and family-friendly swimming spots, like Ala Moana Beach Park, where we were lucky enough to spot a seal! Each recommendation felt personal, like a local sharing his own family favorites. Knowing we had a late-night flight, Mr. Hiroshi went the extra mile to secure a late checkout in the same room—an absolute blessing when traveling with a young child. His kindness, attention to detail, and warm hospitality elevated our entire experience. While it’s true that some aspects of the hotel, such as furniture, could use updating—and although we encountered one restaurant staff member, Miss Lani, whose negative attitude disappointed us and who showed her poker face to me and my 6-year-old —Mr. Hiroshi’s professionalism and genuine care more than made up for it. He is the reason Ka Laʻi stands out. I wholeheartedly recommend Ka Laʻi to anyone visiting Honolulu—especially because of Mr. Hiroshi. He is the heart and soul of this property, and we are deeply grateful for all he did to make our stay unforgettable.
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Jul 13, 2025This is for BUSINESS ONLY! NOT VACATION STAY!
Staff? Amazing. Room? Very nice. Why the 1 star?? If you come to Oahu, on vacation, why wouldn’t you stay at a relaxing oasis like the Ritz Turtle Bay or even the Ko Olina Marriott. This is a great hotel if you are on strictly business or if you are in NYC. Don’t bring your kids here… they will be bored. When paying top dollar on vacation, I just expected a RESORT feel on an island.
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Jul 13, 2025
So deserving of their Forbes 5 star rating and only a block from the beach - stay nowhere else!!!
From the time I first booked and communicated with the staff I know I would have an amazing stay but not until my arrival and the 3 subsequent days being there did I truly know what a special hotel this was and it’s people set it apart - kudos to all the team we interacted with - mahalo, and also to the leadership team that provided the training and support that has enabled the team to care so much of the guest experience. First, the hotel is under renovation - and to those reading means little to nothing of the experience, the areas undergoing work our artfully covered and without signage apologizing for the work I would have no idea it’s going on - bravo for the lack of disruption to guests and while the property is already amazing I can’t wait to go back to experience the enhancements. The gentlemen at check in was more than welcoming and went through my Amex FHR benefits for my two rooms (and I feel that I received true value here as opposed to other hotels) and also bell and valet were engaging and I felt my business was truly appreciated. The team at the restaurant and bar was always lovely whether it was breakfast or an amazing mai tai at the bar - thank you! The amenities for local chocolate, to cookies and prosecco on top of complimentary bottled water and our wonderful room upgrade made for a truly memorable stay. I feel terrible but the gentleman working the pool this past Wednesday to Friday was truly remarkable. He took his job so seriously and wanted everyone to have an exceptional time. He embodied true hospitality from setting up pool chairs, to taking orders, to running drinks to you in the pool and greeting every guest that arrived - someone I would definitely love to have the privilege to work with and it seemed like he did all this while training another team member. His aloha spirit will always be remembered, truly appreciated. Lastly, my 1:30 flight was delayed until 11:30pm and they gave me a 9:00pm check out complimentary, I would never expect this but completely wrapped up what I would easily say is my best hotel experience ever. While I don’t hold Hilton in very high regard, this hotel should be a training ground for how all the properties operate and should be rewarded for changing my mind and referrals to others of how I consider the brand. Mahalo team!!
- AdvisoryA minimum valet parking fee of $55.00 (plus tax) per night per vehicle will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but not a guarantee of the final amount due.
- AdvisoryA minimum mandatory hotel-imposed resort fee of $40 (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but not a guarantee of the final amount due. For detailed description of what's included in the mandatory fee, please see hotel policies
- AdvisoryWe are excited to announce our upcoming hotel redesign project, which will be carried out in phases from early June 2025 through late March 2026. This thoughtfully planned redesign aims to enhance the guest experience with comprehensive upgrades to rooms and public areas, incorporating sophisticated island luxury and Hawaiian elegance. While we will strive to minimize disruption, there will be unavoidable noise at certain times and temporary closures of various guest spaces.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The Resort Fee includes the following (inclusions may be subject to change without notice):
· Eco-Friendly Water Bottles
· Water Stations (located on ground and lobby level)
· Daily Refreshments at the Infinity Pool
· Beach item rentals (parasols, chairs, toys, beach bags including water & towels)
· High-speed Internet Access
· Complimentary digital media library
· Premium Coffee/Tea in hotel lobby
- Pet Policy : Pets Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.