Hotel Overview
Location
Punta Cana - BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - Bookings traveling in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
SPRING BREAK GROUPS POLICY - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9188 reviews
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Dec 03, 2024Wonderful Services
Ed Trainer from the FF (fitness) was so knowledgeable & helpful! Booked two lessons and would recommend to anyone looking for a private training session. Walter, the tennis pro got to every ball and was one of best tennis lessons I’ve had while traveling, The ladies at the Spa were amazing too. Elsa, Zaharia (Swedish, Therapeutic), and Wendy (aromatherapy scrub and massage) did an amazing job.
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Dec 02, 2024
Fun Times!
We had a wonderful experience here at Iberostar Waves Punta Cana. There were some minor issues that can be overlooked but overall what makes this resort special is the wonderful staff. The cleaning ladies did a wonderful job cleaning our room every day. The buffet staff are a pleasure to be around. The air conditioning was nice and cold just how I like it after being in the hot sun all day. A special thank you to Genesis and Felix at the Star Prestige bar by the beach. We had a great time with them and created lots of fun memories. Of course they provided excellent service as well. Ask them about Mini beer!
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Nov 30, 2024
Enjoyed our stay
Just back . Nov 18 to 25. We stayed on the punta cana side. Here are our observations. For the age, the resort is in great condition with mature vegetation. Liked the layout. Easy to get around. Our room was renovated, basic but clean. It was a king room 5155 close to pool and beach. We could also see the ocean from our balcony. The room was close to elevator and stairs to ground level. Plenty of hot water and pressure. The king bed was comfy with proper pillows for the bed size. Medium firm mattress. Air con worked well. As for room security you have a latch on the door and also a deadbolt on the lockset. Found a few English channels. The punta cana pool area was quieter unless full of kids. Was in pool everyday and could not find missing or broken tiles. It was always crystal clear. Next to pool is a small bar and snack area with many varieties of ice-cream. Unfortunately the burgers are prepared in advance so many sit for hours. Hence cold and dry. Same for chicken burger. The hotdogs were kept in a warmer. Other options were simple sandwiches, pizza,nachos Fries, some fruit and a few squares. Seating was available in tables on the sand. The lunch restaurant on the Dominican side was under cover and had a much larger selection. The main buffet for breakfast and supper was varied with plenty of choice and yummy desserts. With any buffet most food is prepared ahead of time and end up cold and meats are dry. Credit goes to the hard working kitchen staff who do an amazing job of food presentation. We did not get sick the whole time. Beach. As we remembered. Beautiful sand and palm tree lined. Ocean had lots of waves this time of year. Weather had clouds and sun. Only one full day of showers. No bugs For a value resort it gave us our monies worth. If we paid 500 more then we'd be disappointed Nov and early Dec are the best pricing. we had no surprises or hiccups in our vacation. We travel a lot to the Caribbean and this value resort Had everything we needed. Also late checkout was 15 per hr which was handy since we had a later flight.
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Nov 24, 2024Worst place in the Dominican Republic
What to say??? Clogged shower, dirty rooms, unfriendly staff, and many other unpleasant situations set up a series of unfortunate events leading our vacation to go be one of the worse we have had in the Caribbean. Are we ever going to choose Iberostar again? NEVER!! A resort that tells its guests that they are not welcomed in many of its facilities is despicable. This is the e easiest way to send your guests to the competition. Don’t stay here. You will be disappointed every single day.
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Nov 16, 2024
Bad
The food is sub par at best and the quality of the place is not good at all. I will say the beach is stunning but other than the location the workers and quality of service is awful. I was sleeping in my room and a RANDOM COUPLE HAD A KEY TO OPEN THE DOOR AND WALKED IN! I mean just ridiculous and not to mention the fact that if you don’t speak Spanish you are treated like an outcast and everybody is a total douche to you.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.