Resort Details
- Various Bars
- Adelita
- Marea
- La Duna
- La Tabla
- Litibu
- Sea Soul
- Cohiba
- La Bahia - Various Restaurants
- Tsuba - Japanese
- Cuate Pancho - Mexican
- Bahia - Steakhouse
- Pacific Express - Gourmet
- Nopal - a la carte
- La Duna - Beach Snack Bar
- 24-hour room serviceReservations and dress code required, please contact guest services upon arrival for complete details.
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Complimentary wireless internet
- Concierge desk
- Disco
- 24-hour front desk
- Americans with Disabilities Act (ADA) compliance
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Complimentary wireless internet
- Concierge desk
- Disco
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf†
- Laundry/Valet service†
- Library/Reading Room
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub†
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Room service - limited hours†
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
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This resort provides the following wedding packages:
- Star Wedding Package
- Silver Star Wedding Package
- Gold Star Wedding Package.
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Children's pool
Kids pool and a splash park.
- Children's program, onsiteSTAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Direct access to a beach
- Fitness center on-siteThis resort has a Fit & Fun Fitness Program.
- Golf †
There is an 18-hole, par-72, Greg Norman-designed golf course on-site.
- Motorized Water Sports †For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs †
- Non-Motorized Water Sports †Activities include:
Kayaking
Windsurfing
Beach volleyball
Catamarans
Aqua gym
The scuba clinics
Snorkeling - Pool
There are three pools on site including an infinity pool with a swim-up bar, a kids pool and splash park.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Teen programs †- Teens disco- Eagle Star camp - 13-17 years old
- Tennis court †
- Live entertainment
Live nightly shows in theater
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5684 reviews
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May 19, 2025Now that's better
After our last visit in November I wrote a very downcast view of the hotel and its future as frankly it was a pretty grim experience. Glad I gave it another chance as the last two weeks here have been terrific. Is it perfect? Well no, but it gets 5 stars for value for money. So what has changed? Well to start it was low season and occupancy was generally well within the capacity of the hotel to service it. Also there were no large groups of overlapping wedding parties and this makes such a difference to the ambience. Just families doing their thing on the beach. Sand castles and excited squeals - the sort you get when you mix young kids and sea water. A lot of older couples also at the resort. People having a good time and showing you don't have to drop your personal standards to achieve it! We also noticed that the front of house and supervisory staff in the restaurants have had a big upgrade. On the odd occasion the waiting staff came under pressure they did a great job helping out with making sure tables were laid and even clearing tables. This makes such a difference as the waiting staff can then focus on the guests. Drinks service in the buffets was much improved. Feels like the food direction has had a bit of an overhaul. My sense is that there is maybe a little less choice each day but that the menu changes more frequently meaning that by the end of the two weeks we were still seeing new options. I really appreciated the lamb chops on our last night (my favourite) and the cold roast beef with capers and horseradish dressing that appeared on the antipasto section a couple of times would grace any fine restaurant. It also felt like there was a new direction with desserts - over the last 10 years we have joked that the overriding flavour profile was 'sweet' however this time there was a really distinct flavour profile for most of the desserts. Some great dark chocolate and strong / sharp fruit flavours. The front line staff continue to show great loyalty to the hotel and really make a difference. Jesus and his crew at the roof top bar are exceptional. Jesus has a very deft touch when managing his team and as a result they perform like a proper crew that could staff a busy city centre bar. Another Jesus and the wonderful Isabel (as well as many others) in the buffet restaurants make a real difference. The guys who work relentlessly on the beach to get you beds and brollies are wonderful - helpful and friendly. I think the real difference is that the hotel was doing what I think it does best. Traditional family holidays with a great food and beverage offering. Relaxed approach to entertainment - there if you want it but not imposed on you all day long. Whoever is making some management decision here at the moment is doing a great job - more of the same please and we will see you next Spring!
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May 17, 2025
Would recommend
Nice resort! Spent a week here. Rooms were nice as was the food. The pool definitely needs renovation as the tiles are falling off. And the room service needs to be replaced as not much offered!! Though quite a ways away from town, it’s a nice quiet resort. Not much in terms of entertainment Mayra at lobby bar was wonderful always service with a smile. Definitely would recommend.
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May 12, 2025
Entertainment
Eliana and the entertainment team were so great! She told us about all the activities and night shows. The mariachi band was fantastic we loved the Mexican shows too. The water aerobics with Karla was amazing, this resort is a great option for vacation for anyone including the ones thinking of great weddings
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May 08, 2025
Best wedding experience
We just had our 25th wedding anniversary with family and friends 52 people 20 rooms and I couldn’t be happier specially with Adriana wedding coordinator and her team they were so professional friendly and on top of every detail, totally recommend them for your wedding or any big event. Loved loved the wedding venue with sunset 🌅 and beach 🏖️ ceremony. Gracias Adriana por ayudarnos a realizar nuestro sueño😘
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May 07, 2025
Beautiful resort, excellent service, would come again!!
Just spent 10 days at this lovely resort in an oceanfront, sunset view room. The room view did not disappoint. The resort is a bit of a long trek from the PV airport but definitely with the drive. The resort has an app allowing you to make all room requests as well as set and cancel dinner reservations. It’s super easy to use and also has the restaurant menus and the daily activity calendars. In the 10 days we only left the resort once to go into the surf town of Sayulita. Otherwise we spent our days at the pool and also took advantage of the resort factories such as morning yoga, Zumba, dance lessons and fun pool games BIG shout out to the pool servers Ale and Liliana who learned our names and favourite drinks and brought us extra drinks before going in their breaks. The spa massages were Amazing but I would skip the hydrotherapy. It wasn’t great and other spa guests kind of disrupted the zen by being in their phones etc. the golf course was beautiful but VERY expensive so really only worth it if your a serious golfer. We only ate at the buffet for dinner our first night and then we had no problems getting into each a la carts restaurant twice during our stay. Our favourite was the Pacific Express French Bistro themed to look like an antique train dining car. There were ALOT of kids but we didn’t mind too much since we weren’t responsible for them lol. Drinks were strong and there was a huge variety so I tried something new every day. My favourite was the Pineapple Margarita with a Tajin rim.
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- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.Spring Break Groups Policy - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
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