Resort Details

Dining
OnSite Dining
  • El Fogon
    An international A la carte restaurant serving a wide selection of breakfast, lunch and dinner dishes, ranging from fruits and vegetables to all types of meat, fish and shellfish dishes, tasty desserts and sweet or savory breakfasts. Book your table for dinner.
  • El Rancho Steak House
    A la carte specialty restaurant serving dinner only.
  • El Tapatio
    A la carte dining. Dinner menus packed with the culinary delights of Mexico offering maximum quality and flavor. Reservations required.
  • Grill and Snack Bar
    Casual poolside restaurant offering lunch, snacks, and grilled items during the day.
  • L’Etoile Restaurant
    A la carte dining, offering French specialties for dinner only.
  • La Marina
    Seafood specialty dining serving dinner only.
  • La Pagoda
    The very best in international cuisine awaits you in our a la carte restaurant serving breakfast and lunch. Here you will find a huge range of tempting fruits and vegetables, as well as meat and seafood dishes and a selection of tempting desserts.
  • Various Lounges/Bars
    - Las Rocas
    - Bar Theatre
    - Las Olas - Pool bar
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Golf†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Liquor store†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Safe deposit box
  • Sauna
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services

  • Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.

† Fees may apply

On-Site Recreation
  • Children's pool

    New Aqua Park for families:

    Presenting the new and spectacular 34,000 sq. foot Aquapark at the Iberostar Selection Paraiso Maya and Selection Paraiso Lindo in the Riviera Maya, Mexico. 
    With 7 waterslides that stretch over 190 feet in length, this is the perfect addition to this family-friendly, beachfront resort. While parents lounge poolside with a drink in hand, kids have a chance to let out their energy in the new 30 foot tall water slides, coupled with a pirate ship (for 6 to 12 yrs old) pool and beach area for the next play adventure

  • Children's program, onsite
    STAR CAMP:

    Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the  approach and theory of multiple intelligences, which advocates personal growth through cooperation.
    · Discover a new, artistic dimension by reproducing giant versions of works of art as a team. 
    · Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu. 
    · Record short films, become a journalist, publicist or the stars of an improvised video. 
    · Discover the inner artist by working with clay. 
    · Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members. 
    · Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool. 
    · Learn how to get a hard-boiled egg into a bottle or experiment with colors. 
    · Summer classics like darts, capture the flag or Olympic-style events.

    Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old

    STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles

    Star Camp Shows:
    On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights 
    What's New!
    Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
  • Direct access to a beach
  • Fitness center on-site
  • Golf †
  • Hot tub
    There are 2 outdoor hot tubs.
  • Motorized Water Sports †
    For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving centre, run by DRESSEL DIVERS INTERNATIONAL. This centre organises numerous boat trips and scuba diving and snorkelling excursions, as well as diving lessons.
  • Non-Motorized Water Sports
    Kayaking
    Windsurfing
    Beach volleyball
    Catamarans
    Aqua gym
    The scuba clinic
    Snorkeling

    Other activities include:
    Aerobics
    Yoga
    Shooting tournaments
    Archery
    Basketball
    Cycling
    Billiards
    Bocce
    Football
    Gymnastics
    Table tennis
  • Pool
    There are 9 pools on-site including 3 lake pools, an activity pool, 2 private pools, a lazy river, a kids splash park and the only wave pool in Riviera Maya. This property has swim-up bars.
  • Sauna
  • Spa †
  • Steam bath
  • Teen programs †
    - Teens disco
    - Eagle Star camp - 13-17 years old

  • Tennis court
    There are 3 tennis courts on-site.
On-Site Attraction
  • On-site Entertainment

    Live nightly shows in theater, disco, casino

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8740 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best time ever!

    Misael at Under the Sea was hands down the best waiter I’ve ever had — incredible service! Great food great service great wine!

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    One week is not enough!

    We LOVED our one week stay at Maya suites. This resort is absolutely stunning and the staff are so helpful and friendly everywhere you go. special shout out to lovely Alejandra at the Lindo pool who served us drinks every day and the animation team at the Maya /Lindo pool. Our nine-year-old twins had so much to do every day: waterslides, wave pool, pirate ship waterpark park, body surfing in the ocean waves, fries at the beach, ice cream by the pool, smoothies at the swim up waterfall bar, playground at the shopping Centre after crepes with ice cream…these kids lived their best life and so did the adults! Can’t wait to go back!

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Beautiful resort made more beautiful by the amazing staff!

    We stayed at Iberostar Selection Paraíso Maya Suites as a family of 11 for a week in early Jan.2026. We have 9 adults a 3yr old and a 1yr old. We had two of the family suites that connected so basically we had four rooms. The very first thing I want to say about this resort is that the staff and employees make this place!! Our entire family agreed that not one of us came across one single member of staff that wasn’t exemplary!! They are just amazing!! From the restaurant staff, bar staff, housekeeping, anyone writing in the shops, everyone was friendly and helpful in every way they could be!! The resort is beautiful! Rooms were big and kept very clean every day! We weren’t in the tons very much but there were clean and perfect. Pools were all clean and we checked them all out! They do keep the pools a bit cool but you get use to it very fast! They are all clean and have activities going on. We spent lots of time in the main pool and the kids play area outside building 65/66. You could almost always find pool chairs you just have to look around! The beach area is beautiful and kept very clean. They were constantly cleaning the beach. The water was clear and warm. Even when it looked busy you could find a chair or two. The food here was nothing to write home about but you will NOT be hungry! Do not try to use the app for reservations for large groups. We went concierge and got every reservation we wanted. We ate at the Japanese, the steakhouse, the Italian, the Bistro and another French restaurant that I can’t remember the name of I’m sorry. We ate the buffet for breakfast each morning. We did not have a bad meal. The service at these restaurants is so amazing!! I cannot express this enough!! There is a lunch buffet by the pool that some of us ate at in occasion. Also very good! I recommend the Japanese and the steakhouse the most but I don’t think you’ll be disappointed anywhere you go! The only company or con I would say any of our group had about our entire stay would be the app and the map. This resort can be slightly confusing and the map on the app is of no help! 😂 I do think they need to overhaul their website because I had other issues with the site as well. Like the restaurant reservations. The room choice before you arrive. So I think my only complain would be the website. This place is great for families. We had mostly 20-30 yr olds in our group. A couple of 50 yr olds and then the kids. Everyone had a great time. Many enjoyed snorkeling and the spa. Some went on excursion’s. The guys enjoyed a day of golf and lived the course. It was spendy though. Some cuts to stay and enjoy this beautiful resort.

    Jan 25, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing pampered vacation

    An overall great experience, everyone goes out of their way to make you feel welcome and pampered. Our server at the pool Irma Bautista Lozano was very attentive to our needs. Mario at the members bar made sure we were never left wanting. Our room was immaculate daily.

    Jan 24, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent stay for families, highly recommend

    Went as a family of 4 with two elementary aged kids. Non-drinkers/partiers; mainly focused on kid-friendly activities, exercising, and relaxing. I read a ton of reviews on this site before choosing this hotel so I'd like to contribute my own review now! tl;dr - glad we picked this hotel, it was a fun and relaxing trip with no major problems. - Buffet food was very good with plenty of variety and options - Concierge was super helpful when we had requests (we requested blankets so one of our kids could sleep on the couch & they took it 1 step further & provided a full extra trundle bed) - Beach was nice and well maintained. Liked that there was a bar, food station, and bathrooms right there - Nothing felt overly crowded. Busy and lively but not crowded - Check in/out was simple - Lots of activities for all ages - Gym was large and had plenty of machines as well as additional studios & free weights upstairs - Also lots of tennis courts and pickle ball. We had no issue booking a court, plenty of free space - Grounds were well kept and lovely - Appreciated all the drink stations with various juices and water with fruit in them to add a bit of flavour - Coffee shop was open 24/7 and had nice ambiance - Nightly entertainment was pretty top notch! - There was a live band playing covers of popular songs at the pool on Friday and they were really awesome & talented. - You could wander to the lindo & del mar sides. Lindo was also very nice. Del mar was more sprawling but there's parrots and flamingos to check out if you head that direction - Generally large grounds which was nice, enough room to go for a long walk. - Star camp seemed cool but our kids were not fans unfortunately; they went for a few hours one day and declared "never again". Other kids seemed to like it. - This is our fourth time visiting Mexico. We have done a different resort every time. This has been the best experience for us. - Note: my husband got major stomach issues the last 2 Mexico trips. He was in camp "never again" before I convinced him to do this trip. Happy to report no stomach issues at the Paraiso Maya for him, so if you are paranoid about this like he was, hopefully this is encouraging for you to book this place. (He was extra careful and didn't eat any fresh veggies/fruit the whole trip but he thinks this was probably not necessary in retrospect) Small things I noticed that were less-good but not deal breakers/were just a passing "hm this could have been better" thoughts. - Someone else's hair on our room's shower wall when we first arrived = cleaner missed it? Not a big deal but if you're a stickler for cleanliness maybe you would notice and care a lot. - At the breakfast buffet they had pre-made options for omlettes etc but they were often a bit cold. They also had folks making fresh omlettes & pancakes to order so if you want something hot I'd recommend that. There was rarely any line for this either! - Some of the people who worked there seemed pretty "blah" about their job haha. They were always polite but you could see they were also a bit over it all. We tried to be nice & tip etc and again this wasn't a big deal. I'm sure it's a very hard job as well. But if you are a stickler for perfect service and having people fake it until they make it maybe it would bother you. - Coatis are a bit annoying sometimes, although it's something I expected from reading reviews ahead of time. I saw one jump on a guy and steal food right out of his hand. They were also frequently inside the garbage cans so i was a bit wary when using the cans in case one jumped out at me (never happened phew). I'd just say to be aware when you have food and they are around. Don't leave food unattended. They are cute though and fun for the kids.

    Jan 19, 2026
Hotel Advisories
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $79.20 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryPlease note when booking a Family room, the minimum occupancy is 4 PAX but only 2 of them have to be adults.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    SPRING BREAK GROUPS POLICY - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:

    - Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
    - Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.

    SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March to April. Spring Breakers are defined as Students/youth between 16 and 23 years of age.

    - One parent or chaperone at least 25 years of age will be required per room for check-in.  Adults accompanying are responsible for the students’ behavior.
    -  In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.


    ***Important Information for Our Guests***

    Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.