Hotel Overview
Couples traveling to Iberostar Selection Cancun for a minimum of three nights and staying in an Oceanfront Suite throughout 2022 can savor an intimate and romantic dinner in a private setting at the restaurant of their choice, a special menu, and upgraded wine. Must be set up with hotel concierge upon arrival ($150 value; valid once per stay).
But the fun doesn't stop there; you can also enjoy an array of services and amenities to meet the needs of any Cancun vacationer. The resort is one of the very best hotels in Cancun, and is the ideal venue for a Cancun family vacation or beachfront Cancun wedding. Enjoy activities including target shooting, basketball, beach volleyball, dance lessons, darts, soccer, water aerobics, ping pong, tennis, water polo, and complimentary access to the fitness center. The mini and teen clubs keep the kids entertained while Dad plays golf and Mom is pampered at the spa.
The Coral Level at Iberostar Selection Cancún is located on one of the finest beaches in Cancun, Mexico, just 15 minutes from Cancun International Airport and easily accessible to major tourist attractions in the region such as archeological sites, shops, restaurants, and entertainment spots.
The rooms at this family-friendly hotel are spacious, comfortable, and feature luxurious decor and beautiful views of the Caribbean. Guests of the Coral Level at Iberostar Selection Cancún Hotel will enjoy an unforgettable dining experience in Cancun. In addition to 24-hour room service, enjoy casual dining at the poolside snack bar through 6pm. Two international buffets and four specialty restaurants feature global cuisine: gourmet, Japanese, Mexican, and more. Meat lovers will be in heaven at the Steak House while the hotel's seven bars offer some of the best scenes in Cancun to relax and enjoy a drink. After dinner, don't miss the live show at the theater.
Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Green Globe Certified and focuses on preserving the environment and natural wildlife in each hotel location.
The Iberostar brand also embraces ethical management and company policies, the improvement of products that benefit guests, employees, and the environment, and the well-being of local residents and the community.
Location
Cancun - BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
***Important information for our guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family oriented environment, the resort will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
without reimbursement or refund of the remaining nights.
SPRING BREAK POLICY- Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9205 reviews
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Oct 01, 2024Terrible stay
I stayed at Iberostar Cancún and had a bad experience from day one. There was a hurricane, and guests had to walk to their rooms in the pouring rain because the staff refused to use the golf carts to transport us. Our room was at the far end of the resort, about a five-minute walk from the main building. We were also told we would have access to a private pool, but that wasn't the case. Instead, we only had a view of the private pool and were not allowed to use it. The food at the resort was disappointing—I'd rate it 5/10, and that’s being generous. The food was bland, unseasoned, and stale. The only good meal we had was from the food truck on the beach. Since our room was so far away, we wanted to use the golf cart service at times, but the employees would just drive past us, though they were seen giving rides to other guests. While the view from the hotel was beautiful, there weren't many other positive aspects to our stay. The hotel staff was decent but seemed to be nicer to certain guests.
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Sep 29, 2024Iberostar is ZeroStar
Iberostar is ZeroStar If you are expecting luxury, five stars and or resort experience find another property. Engaging, consistency, top notch F&B,upgraded environment and service ALL missed during my experience. From the moment of check in to the duration of our stay it was just missing the mark. Even during the Tropical Storm Helene lack of communication to all guests and no engagement of reassuring guests safety and comfort. The property needs to be reassess on its rating scale as they fell short of even making a 1 star level. Even management couldn’t save my experience not checking in with my comments submitted on my second day of my five day stay. Management tried to recover my experience the second day late morning by the pool as I told them I leave tomorrow and you’re late to recover my stay. Stay clear and far away from this experience as your stomach will turn a few times with this experience literally.
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Sep 27, 2024Great place to visit
Great service , had a private chef it was amazing! Top shelf.. Angel Torroja did an amazing service. Everything was good and flavorful, so stuffed I could not eat another bite… thank you will definitely try again. Thank you Iberostar for a great experience
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Sep 26, 2024
Second time at Iberostar
This is our second time at this hotel! We LOVE it! This time we came with a group of 15. The hotel had something for everyone. We rented 2 cabanas and Elias was an amazing server. David down at the swim up bar was great as well. Everyone in our group said they would be back. With Hurricane Helene coming the entire staff was super sweet and kind. Although we were due for a check out we still had reigns of the entire hotel because of the weather. The bell boys were able to secure us a van to go to the airport since the roads were underwater and our pre-arranged transportation couldn’t make it. This is one of the smaller resorts walking wise which also made it better because with such a big group it was easy to find everyone and meet up together. None of us brought children however they had a kids area where they seemed to have many activities for the kids. All of the workers are great. Barely any seaweed on the beach either for this time of year. Norma at the guest services was also super helpful. We can’t wait to go back.
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Sep 23, 2024Excellent service of Miguel
Excellent service, Miguel Rumbo Bustos at buffet table have the best excellenct service i ever had i am.impressed and he is good worling and very friendly. His smile makes us feel welcomed . Staff is friendly, good are great, overall a good experience
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.