Hotel Overview

Iberostar Grand Paraiso offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Iberostar's Grand Collection: Standing majestically on the shores of Riviera Maya, no expense was spared in creating this all-inclusive playground reserved exclusively for adults. Experience the ultimate in luxury at the Conde Nast award-winning Iberostar Grand Paraiso. Here, personalized butler service fulfills every whim. Dining is unforgettable. A world-class spa melts the world away. Each suite is, in a word, spectacular. Stunning architecture, endless spoils, worlds of flavors, and international delicacies await those fortunate enough to find themselves here. 

Iberostar Resorts have always been recognized for their amazing cuisine, and the Iberostar Grand Paraiso is no exception! Six specialty restaurants include Italian, Gourmet, Tepanyaki/Teriyaki, and Steak/Seafood dishes which will delight your palate. Feel like a romantic night in? Take advantage of 24-hour gourmet room service. All drinks are premium brands in six bars and lounges. Butler waiter service at the beach and pool means you don't even have to leave your chair! 

There are many activities to keep the active traveler busy. During the day take advantage of the non-motorized watersports, aerobic classes, and tennis, all of which are included. Play great golf in an incredible setting at the 18-hole, par 72 Iberostar Playa Paraiso Golf Course. Every evening, enjoy shows in the theater, live music, a disco, and a casino. And of course, if you feel like experiencing the amenities at other Iberostar properties, you can enjoy exchange privileges with Iberostar Paraiso Maya, Iberostar Paraiso Lindo, and Iberostar Paraiso Del Mar. 

Iberostar Grand Paraiso, synonymous with luxury and style, is the perfect place for unforgettable vacations, weddings, and honeymoons.

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 23 miles

Property Information

Year Built: 2006
Accessible rooms: 2
Floors: 3
Total rooms: 310

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory Renovation of different areas at Iberostar Grand Paraiso. Hotel will remain closed during this period.
Advisory The state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policy - Bookings traveling in the months of March and April will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.


Spring Break Groups Policy  - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 9705 reviews
  • 5.0 star tripadvisor rating
    Beachfront Dinner

    Beautiful Beachfront Dinner with the wonderful waiter Wilbert AKA Willie!!!! What a tremendous experience! Willie is the best! He made us feel so special as always and the service and food was impeccable. What a beautiful evening for us and Willie will always be in our hearts.

    Apr 21, 2024
  • 5.0 star tripadvisor rating
    Simply Magnificent

    The Staff is what makes this place remarkable. Kind, considerate, obliging, and always there for whatever u may need. Butlers. Gustavo, Mario, and Daniel... Head waiter Gonzolo, chef Yahdir. Concierge Fatima, Carla and the prestige staff .. especially Laura and Daniella. We cannot wait to return in July. I must mention Sergio and Trinidad. The bartender Daurio in the lobby... Simply amazing. Also at lunch Edwin and Christan. Also Willie at the Mexican restaurant. Ceaser and Malchor at The Italian.. So many more. They make it what it is truly... From the food, rooms, restaurants, entertainment, the total environment is top of the line. Also sweet beautiful Elizabeth at the buffet every day. I can go on and on. Home away from home..We won't go anywhere else.

    Apr 20, 2024
  • 5.0 star tripadvisor rating
    Another grand Grand trip!

    We go to this resort every year as our anniversary present to each other. While it has changed over the years, we still believe the service is great. We stay in one of the beachfront rooms and Luis and Marcelo definitely took care of us. So did Miguel as the beach waiter. Thanks again for a great trip.

    Apr 19, 2024
  • 5.0 star tripadvisor rating
    Grand Paraiso

    The Grand is amazing. Because we are Rose Gold Club members, they exceeded our expectations. Alexander, Manuel, Isabel and Alejandra took great care of us. They are the best. The Grand was outstanding. We would recommend this stay to all. All you can eat and drink of quality food and beverages.

    Apr 18, 2024
  • 5.0 star tripadvisor rating
    Beautiful Place. Fantastic Staff

    Resort is beautiful and the all-inclusive amenities are fantastic. We stayed at the oceanfront butler suites and our butlers Miguel and Karolina went above and beyond to make our experience here memorable. We will definitely come back again.

    Apr 16, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.