Discount already reflected in the rates.
10% off spa services: 1 per person, per room, per stay.
10% off cabana rental: 1 cabana per stay, one day only.
10% off private dinner: up to 4 pax, one dinner per room, per stay.
Spa Discount: Discount applies to spa services only, not valid on spa products at the Spa Boutique or on beauty salon services. Discount cannot be combined with any other spa discounts or resort coupons. It is recommended to book services with the Spa front desk in advance to confirm availability. The 10% discount on spa services is limited to one per person, per room, per stay.
Cabana Rental Discount: The 10% discount on cabana rental is limited to one cabana per stay and is valid for one day only.
Private Dinner Discount: The 10% discount on a private dinner is valid for up to four guests and is limited to one dinner per room, per stay.
Offer subject to blackout dates and may not be available during all dates during the applicable promotional window; will vary by property. Other restrictions may apply.
Resort Details
- Baja BarOrder your favorite beverage in the quiet atmosphere of this adults-only pool bar.
- Bar AZulRefresh yourself while lounging poolside with fruity cocktails, frozen concoctions, beer and wine at this swim-up bar.
- Bon VivantClassic French preparations re-invented for contemporary tastes, a showcase in culinary mastery served in a sophisticated atmosphere rich with detail. For adults only.
- Casa CortezA seaside restaurant with Baja-inspired cuisine and stunning beach views, it features an Ibiza-Tulum chic design and a laid-back coastal vibe, ideal for all-day dining.
- Coffee HouseA warm, welcoming destination for made-to-order coffee drinks and tea, juices, light snacks, pastries, and ice cream.
- DozoExperience Japanese dining three ways with teppanyaki-style tables, hibachi and an expertly manned sushi bar.
- El AgaveSip the local specialty — Tequila — in all its many varieties while enjoying panoramic views of the resort.
- El MiradorAn inviting martini and cocktail bar with comfortable lounge-style seating and an enchanting outdoor pergola.
- El MolinoMexican restaurant offering bold pepper blends, salads created from local produce, and tantalizing sauces that make this an always-tasteful journey into culturally inspired dining.
- Farina E OlioAuthentic Italian cuisine served in a rustic, warm setting with natural wood, brick accents, and antique tiles for a traditional dining experience.
- Hacienda Baja GrillSucculent steaks and more are prepared in this classic grill with a Latin flair. Here the freshest ingredients from the Baja come together to entice your senses and excite your tastebuds in an intimate atmosphere.
- Healthy BarEnjoy delicious smoothies every morning, and a variety of fresh ceviche during the afternoons.
- La Plaza BuffetThis buffet restaurant features dishes from around the world, as well as a children’s section with healthy choices for young guests.
- Lobby Bar 23°NThis open lobby bar stylishly fuses nautical heritage with modern design. Its centerpiece features a striking propeller and vintage navigation instruments. Warm brass accents, rich wood, and contemporary leather and metal furnishings create an inviting atmosphere that evokes refined maritime adventure.
- MAHIKAAuthentic Indian cuisine is served in a warm, inviting setting. Enter through a ticket booth and be welcomed by a majestic, jewel-adorned elephant.
- Spirit of '68Inspired by the 1968 Olympics in Mexico City, this sports bar features multiple televisions with international sports programming, billiards tables, leather stools and club seating.
- The StationSnack bar offering burgers, fries, tacos, and pizza in a vibrant, train station inspired setting with graphic and subway tile accents.
- 24-hour front desk
- Air conditioning
- Concierge desk
- Housekeeping†
- Laundry Facilities†
- Parking†
- Pool
- Smoke-free property
- Wi-Fi
† Fees may apply
- Golf †
- Nightclubs †
- Pool
- Spa †ZEN SPA Highlights:¦ Two-story spiral shell-shaped design¦ 18 indoor/outdoor treatment rooms, plus VIP spa suites to engage in native therapies, body rituals and classic spa treatments¦ Spa pools with water beds, hot and cold plunge pools, vichy and bucket showers, serene outdoor treatment areas and massage huts
- Tennis court †
- Volleyball †
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13836 reviews
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Jan 14, 2026Nice tropical stay
Overall a very nice stay. The staff was very helpful at all aspects. The room was clean and well set up. Snacks and beverages were refilled without needing to request. Food at the restaurants was fine to good, but never had any issues. I was always able to find a chair regardless of the time of the day. I would return and recommend.
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Jan 13, 2026Below Hyatt Standards Overall
We stayed here to celebrate our 10th anniversary, and honestly, the experience was more frustrating than enjoyable. Check-in was smooth since we’re Hyatt members, but that’s where the good part pretty much ended. We booked an ocean view room and got one facing the kids pool and construction, with barely any ocean visible. It felt misleading and very disappointing, especially for a special occasion. It took almost 4 hours of calls and back-and-forth with staff to finally get a better room. By then we were already tired and annoyed. To make it worse, our luggage showed up 2 hours later, and I had to keep calling to follow up. Food was just okay, and definitely not what you’d expect from a Hyatt. We’ve been to many Ziva and Zilara resorts, and this one had the worst breakfast buffet by far — limited options and low quality. Indian restaurant food was good, but service was painfully slow. Coffee bar was average, and the staff there was surprisingly rude when I politely mentioned the espresso tasted stale (I drink espresso daily, so I wasn’t just guessing). Bars were also frustrating since many bartenders struggled to understand basic drink requests. The one bright spot was the steakhouse. Even as vegetarians, we loved the food there. Huge thanks to Greece and Esteban — they were amazing and really tried to make our night special. Location is nothing special, and the property lacks attention to detail. Things like open balconies for families with infants just don’t feel well planned. Overall, this ended up being our least favorite Hyatt stay ever. It didn’t feel like an elite property at all, and we wouldn’t come back. If you love Hyatt properties, e wouldn't recommend staying here.
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Jan 11, 2026Excellent resort for families
Our stay at Hyatt Ziva Los Cabos was fantastic, and Ricardo (“Rick”), our personal assistant, made it truly exceptional. He was warm, attentive, and incredibly thoughtful from start to finish. Ricardo anticipated our needs, checked in at just the right moments, and made traveling as a family feel completely effortless. What really stood out was how personal the service felt — we never felt like just another room number. Ricardo is a huge asset to the resort and a big reason we’d return. Thank you, Ricardo — hope to see you again soon!
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Jan 10, 2026
Caution
The pool manager was by far the most helpful and supportive customer care there! The spa was amazing in the fitness center as well worth it. Concierge and reservation department are horrible to work with.
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Jan 10, 2026Hyatt Ziva needs improvements to keep the Hyatt Brand name.
I tried Hyatt Ziva expecting that it was going to be significantly better than Riu and Grand Fiesta. It was not. Overall, Grand Fiesta was still better in everything. Hyatt Ziva food is slightly better than Riu. Being a World of Hyatt member and going to Hyatt Ziva does not feel special as compared to non members. The award for being a member was being acknowledged that I am a member at check in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 79.00 MXN (approx. $4.24)(Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.