Hotel Promotions
Complimentary unlimited entrance to 9 eco-theme parks. Up to $2,900 in value with your stay.

Complimentary Unlimited entrance to 9 eco-theme parks.  Up to $2,900 in value!
Guests will receive free admission & other amenities to the following theme parks and tours:
XEL-HA: All food & beverage (from Monday to Sunday, $26USD per person fee)
XCARET: One meal included (from Monday to Sunday)
XPLOR: Buffet Included (from Monday to Saturday)
XENOTES: One meal included (from Monday to Saturday)
XOXIMILCO: One meal, beer & tequila, non-alcoholic drinks included (from Monday to Saturday)
XICHEN TOUR: Food included (from Monday to Saturday, $33USD fee )
XPLOR FUEGO: Buffet Included (from Monday to Saturday)
XCARET XAILING: Meals not included (from Monday to Sunday)
No reservations are required for Xcaret, Xplor & Xplor Fuego.

The rest of the parks & tours require reservation. No show fee apply of $25.00 USD(plus tax) per person, this will be charged to the guests who do not request a cancellation with at least 24 hours in advance.

See Guest Services or the Concierge for more information or to make reservations.

Transportation included.


Applicable Dates:
Booking Dates: 22 Mar 2021 to 31 Dec 2050
Travel Dates: 01 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Get free perks: $150 Credit for Romantic Dinner per room booked and welcome amenity.
  • Romantic Dinner includes a 5-course meal and a bottle of Champagne held at one of the rooftops or one of the inlets, based on availability (Rooftop Casa del Diseño, Xangarrito Artistas, Caleta Kibi Kibi, Caleta Arenal)
  • Contact Guest Services to schedule Romantic Dinner a minimum of 24 hours in advance
  • A value of $150 per room booked can be applied towards the total cost of the experience. 
  • Private Dinner Costs start at $400.
  • Credit not cumulative, not transferable, and unused credit will not be redeemed, nor in cash nor in other service.

Applicable Dates:
Booking Dates: 01 Jan 2026 to 31 Dec 2026
Travel Dates: 01 Jan 2026 to 30 Jun 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All inclusive fun.
  • Roundtrip transportation from Hoteles Xcaret to Isla Mujeres Pier Point in the Cancun Hotel Zone 
  • Round trip Catamaran ride from Cancun-Isla Mujeres-Cancun
  • Certified crew on board of the catamaran
  • Snorkeling tour on a reef
  • Snorkeling gear and full-face mask.
  • Premium drinks and hand fruit on board.
  • Box Lunch
  • Time at leisure at Isla Mujeres
  • Option to return to Cancun by Ferry, instead of the Catamaran, if guests wish to spend more time in Isla Mujeres. Guests must always ensure to be on time for their return transportation to the hotel. If guests cross at a later time, they will not have the possibility to take their included  transportation.
  • Access to the Cancun scenic tower located at the Isla Mujeres Pier point.

Operation Frequency: Monday, Wednesday, Friday, and Sunday.

Please remember that in addition to this tour, guests also have the option to enjoy our Cancun-Isla Mujeres-Cancun Ferry with the following pick-up times at the hotels:

  • Hotel Xcaret Arte 09:15 am
  • Hotel Xcaret México 09:30 am
  • La Casa de la Playa 9:45 am

Reservations are essential to enjoy this tour, through our Guest Service departments or on-site.

Applicable Dates:
Booking Dates: 05 Aug 2024 onwards
Travel Dates: 05 Aug 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy the Catamaran Tour by Xcaret during your stay.
Enjoy the Catamaran Tour to Isla Mujeres: 
  • Roundtrip transportation from Hoteles Xcaret to Isla Mujeres Pier Point in the Cancun Hotel Zone
  • Round trip Catamaran ride from Cancun-Isla Mujeres-Cancun
  •  Certified crew on board of the catamaran
  • Snorkelling tour on a reef
  • Snorkelling gear and full-face mask.
  • Premium drinks and hand fruit on board.
  • Box Lunch
  • Time at leisure at Isla Mujeres
  • Option to return to Cancun by Ferry, instead of the Catamaran, if guests wish to spend more time in Isla Mujeres. Guests must always ensure to be on time for their return transportation to the hotel. If guests cross at a later time, they will not have the possibility to take their included transportation.
  • Access to the Cancun scenic tower located at the Isla Mujeres Pier point.
  • Operation Frequency: Monday, Wednesday, Friday, and Sunday.
  • Please remember that in addition to this tour, guests also have the option to enjoy our Cancun-Isla Mujeres-Cancun Ferry with the following pick-up times at the hotels:
  •  Hotel Xcaret Arte 09:15 am
  •  Hotel Xcaret México 09:30 am
  •  La Casa de la Playa 9:45 am
Applicable Dates:
Booking Dates: 25 Aug 2023 onwards
Travel Dates: 25 Aug 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • ARENAL
    Under chef José Luis Hinostroza’s Baja-Loa concept, Arenal offers fresh, coastal-inspired seafood during the day, and fine charcoal-grilled cuts by night. 
    *Reservations required
  • Cafecito
    A premium coffee bar and a deli to sweeten your way in this new home of yours.
  • Cafeteca
    Our baristas will guide you to enjoy the olfactory and gustatory analysis behind a good cup of coffee. Taste and knowledge to treasure your whole life.
  • CANTINA VI.AI.PY.
    A Cantina from Oaxaca by Chef Alejandro Ruiz, the most important spokesman of the Southern state’s culinary culture.
  • CAYUCO
    A surf and turf menu awaits surrounded by cool waters and unparalleled views at Hotel Xcaret Arte's heart.
  • Changarrito
    The preparation and presentation of each one of the cocktails are designed to add fun and color to this spirituous experience in front of the ocean.
  • CHINO POBLANO
    Chino Poblano temporarily closes for renovations, guest experience remains unaffected, and updates will follow once reopening is complete.
  • COSEXA

    Apapachoa Restaurant has been our 100% plant-based, vegan culinary concept. Over time, the spirit of “apapachar” (to nurture, comfort, and care for someone in a warm and meaningful way) expanded beyond the restaurant, giving rise to the Apapaxoa Gastrocultural Festival, which over the past two years has consolidated itself as a distinctive brand within the Xcaret universe.

    To honor this natural evolution and maintain clarity between the two experiences, we have decided to rename the restaurant.

    Apapachoa Restaurant will now operate under the name Cosexa, a concept that reflects its essence in a more authentic and independent way, evoking its origin, land, and the intention to cultivate experiences that connect well-being, flavor, and culinary creativity.

    This change strengthens the restaurant’s identity and allows both Cosexa and the Apapaxoa Festival to continue growing with purpose, authenticity, and consistency within the Xcaret ecosystem.

  • ENCANTA
    Author restaurant by Chef Paco Méndez, Michelin Star Chef, who exalts the name of Mexico from Barcelona to the Caribbean.
    *Reservation required

    Michelin Star Chef
    *Reservations required
  • KIBI-KIBI
    Cuisines from Yucatan and Lebanon under the care of the internationally famous Chef Roberto Solis, a gastronomical reference from his homeland, Yucatan.
    *Reservations required.
  • Mercado de San Juan
    Flavor’s from Mexico’s towns.
  • Rooftop Bar Casa de la Música
    To conclude this culinary opera, Hotel Xcaret Arte offers a contemporary and always magnificent mixology.
  • Rooftop Bar Casa de la Pirámide
    To conclude this culinary opera, Hotel Xcaret Arte offers a contemporary and always magnificent mixology.
  • Rooftop Bar Casa de los Artistas
    To conclude this culinary opera, Hotel Xcaret Arte offers a contemporary and always magnificent mixology.
  • Rooftop Bar Casa del Diseno
    To conclude this culinary opera, Hotel Xcaret Arte offers a contemporary and always magnificent mixology.
  • TAH-XIDO
    Contemporary Japanese Restaurant by Chef Luis Arzapalo, presenting the best eastern gastronomical art.
    *Reservation required
  • Wet Bar Casa de la Música
    Your favorite cocktails taken into a whole new level. A fun charm while you enjoy the feeling of the sun and the water on your skin.
  • Wet Bar Casa de la Pirámide
    Your favorite cocktails taken into a whole new level. A fun charm while you enjoy the feeling of the sun and the water on your skin.
  • Wet Bar Cayuco
    Your favorite cocktails taken into a whole new level. A fun charm while you enjoy the feeling of the sun and the water on your skin.
On-Site Amenities
  • 24-hour front desk
  • Airport shuttle service†
  • ATM/Cash machine†
  • Beauty shop/salon†
  • Bell staff/porter
  • Business center†
  • Concierge desk†
  • Conference facilities†
  • Currency exchange†
  • Dry cleaning†
  • 24-hour front desk
  • Airport shuttle service†
  • ATM/Cash machine†
  • Beauty shop/salon†
  • Bell staff/porter
  • Business center†
  • Concierge desk†
  • Conference facilities†
  • Currency exchange†
  • Dry cleaning†
  • Elevators
  • Housekeeping - daily†
  • Ice machine
  • Internet services†
  • Library/Reading Room
  • Live entertainment†
  • Medical Facilities Service†
  • Pets allowed†
  • Safe deposit box†
  • Turndown service†
  • Valet parking†
  • Wakeup service†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Beach †
  • Bike rental †
    Bikes for transportations to the nearest parks
  • General †
    - Arts and Crafts
    - Cultural Activities - Workshop in the 5 houses
    - Daily Activities - Workshop in the 5 houses
    - Ecological Tours

  • Gym †
  • Jacuzzi †
    In rooms / SPA
  • Jogging trail †
  • Nightclubs †
  • Pool †
  • Sauna †
  • Spa †
    Hidrotherapy Circuit, Flotarium, Beauty Salon, Brides Room
  • Water activities †
    Water Sports - Kayak, stand up paddle
    Waterslide - RIVER

Off-Site Attraction
  • City Center

† Fees may apply

Guest Reviews from Apple Vacations Customers

Hotel Advisories
  • AdvisoryA minimum mandatory No Show fee of $25.00 USD(plus tax) per room, per night, will be charged to the guests who do not request a cancellation with at least 24 hours in advance in the following Restaurants: Xin-Gao, Teatro del Río & Há / Parks: Xenses, Xel-ha, Xavage, Xoximilco & Xenotes This fee is subject to change without prior notice.
  • AdvisoryA minimum mandatory No Show fee of $25.00 USD(plus tax) per room, per night, will be charged to the guests who do not request a cancellation with at least 24 hours in advance in the following Restaurants and Parks. • Tah Xido • Chino Poblano • Encanta • Xaak This fee is subject to change without prior notice.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 16

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.