Resort Details
- "Northpoint" Restaurant and BarBreakfast (additional charge; included for bed & breakfast reservations)
- Accessible facilities†
- Conference facilities†
- Heated pool†
- Meeting rooms†
- Parking fee managed by hotel†
- Smoke-free property†
- Storage space†
- Sundry/Convenience store†
† Fees may apply
- Golf †Sports and Facilities nearby (additional charge).
- Gym
- Pool †
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2137 reviews
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Dec 10, 2025Good but expensive
The resort fee is crazy. The rooms are already really expensive and then another $82 - for what - no extra service or anything. And the ‘suite’ is just a small normal room. And the price of things in the little store are 2-3 times normal prices - maybe the resort fee can cover some of that.
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Dec 09, 2025Far Below Riu Standards – Extremely Disappointing Stay
I recently stayed at this property and was very disappointed with the overall quality. I’ve stayed at many Riu Plaza hotels before and have always trusted their consistent standards, but this location fell far below what I’ve come to expect The first room I received was extremely outdated, and after switching rooms, I found torn carpet, poor television reception, and even feces along the bottom of the toilet bowl when I first entered. The bathtub looked old and worn, and I ultimately had to request another room just to have a walk-in shower. The breakfast area was large but felt more like a cafeteria, with tables and chairs that reminded me of school furniture rather than the comfortable setups I’ve seen at other Riu Plaza properties. My stay lasted only two days, but the experience was well below the standard associated with the Riu brand. I hope management takes these concerns seriously and makes improvements.
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Dec 09, 2025Comfortable hotel in a convenient location
The hotel has large, comfortable rooms with large, comfortable beds. Good mattresses and pillows. There's a refrigerator and kettle. It's in a great location. Excellent breakfasts, absolutely fantastic! There's a grocery store and lots of souvenir shops nearby. The air conditioner in the rooms heats well, but it's quite large and noisy. This could be a problem for light sleepers.
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Dec 09, 2025
Excellent location
Excellent location rooms are spacious bed comfortable breakfast was good lots of choice good customer service clean hotel nice swimming pool we could not ask for much more on our holiday
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Dec 08, 2025
GREAT HOTEL!
Would highly recommend this hotel. Very clean, staff was very nice and breakfast buffet was awesome! Wish the food would've been warmer but very tasty and great options. Parking is very convenient but you do have to pay.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryA minimum parking fee of $53 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryThe following mandatory fees are charged and collected by the hotel either at check-in or check-out. Facility Fee: $35 (Plus Taxes) per room, per night Mandatory fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Spring Breakers Policy: Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.