Resort Details
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4283 reviews
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Sep 14, 2025Top Notch Service
As a Hilton Diamond member I have high expectations since I have spent over 7 years of the past 25 in hotels. I had book a couple rooms in July for a 3 night stay with family. The service all 3 days was outstanding, starting with the young Polish kid temporarily working the desk at check in, and continuing to housekeeping, the executive lounge, the pool area, and restaurants. The breakfast buffet was fresh food and plenty of options. We had nice rooms that were upgraded for status and even had gifts delivered by managment. The lounge views were awesome but there is major construction along the beach (no noise in hotel though). A few employees really went above and beyond and made our stay very comfortable- shout out to Kiko, Maria, and Peter (poolside). Because I like to be completely transparent, I must say that the outdoor cooking area is clean and the staff looks and acts professional… but I have to give a negative comment to the food and beverage manager who should know better than to serve pre-prepared chicken quesadillas at the exterior pool restaurants. They are made at 10:00 am and sit all day in metal trays getting soggy and a bit gross. You can absolutely do this at the $7.50 price range but at almost $30 USD, they must be prepared to order fresh. This is not a heavy lift .
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Sep 09, 2025thankyou
Very clean and safe hotel close to ocean. There is a mall right across the street that has everything you can imagine including excellent dining. We had to extend our stay due to the flight attendants strike at Air Canada. I must thank the guest relation staff and especially Lucrezia Odone for taking care of us so well. The matter in which Lucrezia took care of us eliminated lots of stress that was not needed. Thankyou again guest relations and thank you Lucrezia.
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Sep 09, 2025
A Very Nice Experience
I stayed at this hotel for 15 nights in August with my family, and it was a fantastic experience from start to finish. The location is excellent – just outside the main tourist areas, which made it much quieter and more relaxing, yet still extremely accessible. The nearest metro station is only a 5-minute walk away, and from there, it's less than 20 minutes to the city center. One of the best features of the hotel is that it's right in front of what I consider to be the best beach in Barcelona – clean, beautiful, and not overcrowded. A very special thank you to Lucrezia, the Guest Relations Manager, who went above and beyond to support us throughout our stay. Her attention to detail, kindness, and professionalism made a huge difference and ensured that our time at the hotel was perfect in every way. Highly recommended – we will definitely return!
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Sep 07, 2025
Very nice hotel in a very nice location.
This was my 3rd visit to this property. What I liked 1. As a diamond member, I was treated like royalty. I received an upgrade to a suite. I was escorted to my room. They had a bottle of wine and snacks waiting for me in my room. They gave a voucher for a free drink. 2. The staff was amazing. Every single person I interacted with was friendly, helpful, and professional 3. The location is great. It's walking distance to the beach. It's across the street from a mall that has several restaurants, and a large grocery store 4. The rooms comes with a fridge, and coffee maker. 5. There are taxis lined up very closer to the front of the hotel. What could be improved 1. The executive lounge is a bit underwhelming. In my previous stays, the evening snacks were amazing, and they provided deserts. This trip, the lounge was moved to a smaller area, and the snacks were the bare minimum Overall, I highly recommend this hotel
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Sep 05, 2025
Wondeful stay!
We visited the Hilton Diagonal Mar as we visited Barcelona for 4 nights. The hotel is a little bit outside the city center, however, the Diagonal Metro is about a 10 minute walk and is easily accessible. Our stay was very comfortable and the location was ideal for our trip. We arrived at the hotel too early to check in, however, as a Diamond member, they provided us access to the executive lounge to relax till our room was ready. The lounge has breakfast and happy hour every day as well as snacks and drinks stocked at all hours. The lounge is on the 15th floor and has incredible views of Barcelona with the whole city on one side and the sea on the other. As a Diamond member, we were also given a room upgrade as well as free breakfast on the first floor. The breakfast itself is a buffet and the selections were amazing. There were a variety of options that were all very tasty. The room was spacious and the bathroom was well kept. We had housekeeping make up the room every day and they did a great job. There is a thermostat in the room that kept the temperature nice and cool. This was especially necessary as it was pretty hot when we were in Barcelona. Highly recommend this place for anyone visiting Barcelona!
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